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AccessAbility Center (Student Disability Services)

FAQ

Frequently Asked Questions


1. What is the AccessAbility Center?
2. Where is the office of Student Services located?
3. What hours is the AccessAbilty Center open?
4. What kinds of Disabilities are served?
5. How do I receive services?
6. How do I communicate my accommodations needs to my instructors?
7. When should I give my Academic Adjustment Memo to my instructors?
8. What if I need notifications in my accommodations?
9. Why would two individuals with the same disability receive different accommodations and/or academic adjustments?
10. Can I register to vote at Student Disability Services?
11. Who do I talk to if I have other questions?

Answers

1. What is the AccessAbility Center?
The AccessAbility Center (AAC) serves the needs of the large and diverse community of students with disabilities attending The City College of New York. The office has a strong commitment to providing equal access and a wide range of support services to students with disabilities. AAC staff work closely with faculty and staff assisting in the development of academic adjustments and support services that allow students with disabilities to fully participate in the academic programs offered at the college. 

2. Where is the AccessAbilty Center located?

We are in the North Academic Center, the NAC building, in Room 1/218.    

3. What hours is the AccessAbilty Center open?
We are open Monday through Friday from 9:00 am to 5:00 pm.
Please call 212-650-5913 for an appointment.   

4. What kinds of disabilities are served?
All disabilities are served, including those that are visible and those that are not visible. Disabilities recognized under the law include, but are not limited to learning, visual, hearing, medical, physical, emotional, psychological, and substance abuse. AAC supports students with conditions that are both temporary and ongoing in nature.   

5. How do I receive services?

Students with disabilities may register for services by completing an intake form and providing the AccessAbility Center with appropriate documentation of their disability. An AAC counselor will meet with you individually to discuss your documentation and particular situation, including the impact your disability has on your overall functioning and your responsibilities as a student.  If you are not sure whether you qualify for services or if you don't have documentation, please schedule an appointment with an AAC counselor to discuss your needs.  

6. How do I communicate my accommodation needs to my instructors?
For those students who require in-class accommodations, they will communicate their accommodation needs to Faculty through an Academic Adjustment Memo that is generated by the AccessAbility Center (AAC) based on student request.

7. When should I give my Academic Adjustment Memo to my instructors?
It is suggested that all students who receive Academic Adjustment Memos present them to their instructors within the first two weeks of class each semester. When this is done, both the student and the instructor are aware of the necessary accommodations and the process of providing the accommodations is much more efficient.   

8. What if I need modifications to my accommodations?

If you find that the accommodations are not effective or they need to be modified in order to meet the unique demands of individualized courses, please contact the AccessAbility Center.   

9. Why would two individuals with the same disability receive different accommodations and/or academic adjustments?
Situations are considered on a case-by-case basis because the impact of a given disability on each person can be totally different in its effect.   

10. Can I register to vote at Student Disability Services?

Yes, the AAC can assist you in filling out a voter registration form.   

11. Who do I talk to if I have other questions?

Call the AAC at (212) 650-5913.