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Division of Student Affairs

Student Email Helpline

To provide information in a timely fashion to current and prospective students, the Student E-mail Helpline, under the supervision of the Office of Student Services (OSS) and staffed solely by students, is available to receive e-mail queries at any time, seven days a week. The student staff responds to inquiries in the order they are received Monday through Friday.

They may answer questions regarding academic and admissions procedures, college regulations, general program and course requirements, class schedules, curricula, etc. Those inquiries requiring responses from College officials are forwarded to appropriate faculty, staff, or administrators.

The Student Email Helpline address is studenthelp@ccny.cuny.edu.


If you have questions about admissions, registration, financial aid or bill payment, please feel free to contact the following departments directly.

Admissions

We’re here to help you design your future. What do you want to be? Where do you want to go? You have so many choices – we’d like to show you why City may be the right choice for you.

Office of Admissions
Wille Administration Building, Room 101
160 Convent Avenue, New York, NY 10031
Go to website for contact information and hours >>

Registrar

Questions about courses, classes or status? We have the answers. The Office of the Registrar is responsible for all student records — both while you're enrolled and after you graduate. Please don't hesitate to contact us, we'll be happy to assist you.

Office of the Registrar
Wille Administration Building, Room 102
160 Convent Avenue, New York, NY 10031
Go to website for contact information and hours >>

Bursar

All Payment of Tuition and Fees. The Bursar is responsible for collecting tuition and fees from students, distributing checks to students, and coordinating Perkins Loans.

Office of the Bursar
Wille Administration Building, Room 103
160 Convent Avenue, New York, NY 10031
Go to website for contact information and hours >>

Financial Aid

The Financial Aid Office administers federal and state funds, as well as those provided by special programs and the College itself: scholarships, grants, loans, and work-study opportunities. Most of our award amounts are need based, and you will have to maintain good academic standing. We urge you to apply for financial aid for each upcoming year before the priority deadline of April 1.

Office of Financial Aid
Wille Administration Building Room 104
160 Convent Avenue, New York, NY 10031
Go to website for contact information and hours >>