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Information Technology

Blackboard User Guides  For Students

Blackboard Notes

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If you use a public computer (e.g. in a computer lab), make sure to close all browser windows after logging out from Blackboard.

If you experience problems with access to Bb a very slow response during normal operation, please contact bbsupport@ccny.cuny.edu or the IT Service Desk

As a precaution save your work frequently while entering text, e.g., by using "copy-and-paste" and (for faculty) attaching files to "items" rather than entering longer text directly via the Bb text editor (this is the recommended practice).

::Blackboard

This CUNY Portal page highlights some 'best practices' when using Bb.

Contact Information

Service Desk
Blackboard Support

North Academic Center
Room 1/301
160 Convent Avenue
New York , NY  10031

p: 212.650.7878
f: 212.650.8139
e: servicedesk@ccny.cuny.edu