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Information Technology

Blackboard User Guides  For Students

Blackboard User Guides for Students

Guides from CUNY: As part of the ongoing Blackboard Enhanced Project, CUNY will be upgrading from Blackboard 9.1 service pack 7 to Blackboard 9.1 service pack 13 in late December 2013. Until the project has been completed, materials for both versions will be provided. Please reference the appropriate version of the resources.

Blackboard Enhanced «

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 CCNY Blackboard

If you use a public computer (e.g. in a computer lab), make sure to close all browser windows after logging out from Blackboard.
If you experience problems with access to Bb a very slow response during normal operation,
please contact or the IT Service Desk

As a precaution save your work frequently while entering text, e.g., by using "copy-and-paste" and (for faculty) attaching files to "items" rather than entering longer text directly via the Bb text editor (this is the recommended practice).


This CUNY Portal page highlights some 'best practices' when using Bb.

Contact Information

Service Desk
Blackboard Support

North Academic Center
Room 1/301
160 Convent Avenue
New York , NY  10031

p: 212.650.7878
f: 212.650.8139