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Information Technology



    CCNY E-mail  (LOGIN: Pelican for faculty/staff)
    WEBMAIL@CCNY (LOGIN: Webmail for faculty/staff
    LIVE@CCNY (LOGIN: Citymail for students) 

    All Users: Account Lookup Form
    All Users: E-mail Password Guidelines

>> Please note that not everyone has been migrated from Pelican to Webmail. Please continue to use your Pelican email client until you are migrated to Webmail.


If you are registered and taking classes, a LIVE@CCNY (Citymail) account has already been assigned to you.
Citymail for Students in also has a help section.
Important Information for All CCNY Students
    New students: You will automatically be issued a LIVE@CCNY a Citymail account upon registering for classes..
    Official College Information: Official broadcasts and notices are sent only to your Citymail accounts..
    For returning, registered students: you will be issued a LIVE@CCNY (Citymail) account.
    ALL students: Use Account Lookup  to find your user account and/or change passwords.

Find all information here for Citymail : user login and FAQs

Faculty & Staff

To request an email account, please have your department secretary or chair send a request to The information needed to create an account is (if applicable):
    First Name
    Last Name
    Job Title
    Bldg./Room No.
Find information for the  WEBMAIL@CCNY service.
You may also contact the Service Desk for help with faculty/staff accounts in NAC, Room NA 1/301 to have an account made for you. Make sure to bring your staff ID. 


E-Mail Support

If you need additional assistance or have e-mail trouble, please contact:
    IT Service Desk:
    t: 212.650.7878
    l: NAC, Room NA 1/301

ALL Usersf: Can't Remember Your Password or User ID?

Account Lookup

   User Account Lookup
   CCNY E-mail Password Guidelines