>> Please note that not everyone has been migrated from Pelican to the new Webmail service. Please continue to use your Pelican email client until you are migrated to Webmail.
If you are registered and taking classes, a LIVE@CCNY (Citymail)account has already been assigned to you.
Citymail for Students in Outlook.com also has a help section.
Important Information for All CCNY Students
For new students: you will automatically be issued a LIVE@CCNY a Citymail account upon registering for classes.
ALL official College announcements: Broadcasts are sent only to your Citymail accounts.
For returning, registered students: you will be issued a LIVE@CCNY (Citymail) account.
ALL students: Lookup your user account and/or change passwords for Citymail (firstname.lastname@example.org) using:
All Users: Account Lookup Form
All Users: E-mail Password Guidelines
Find all information for Citymail here: user login and FAQs for LIVE@CCNY
Faculty & StaffTo request an email account, please have your department secretary or chair send a request to email@example.com. The information needed to create an account is (if applicable):
Find information for the NEW! WEBMAIL@CCNY service.
You may also contact the Service Desk for help with faculty/staff accounts in NAC, Room NA 1/301 to have an account made for you. Make sure to bring your staff ID.
RESOURCESPELICAN EMAIL SETTINGS
E-Mail SupportIf you need additional assistance or have e-mail trouble, please contact:
IT Service Desk:
l: NAC, Room NA 1/301
Faculty/Staff: Can't Remember Your Password or User ID?
Lookup Accounts for Faculty/StaffIf you already have had an account created for you lookup your user account and/or change passwords for Pelican (firstname.lastname@example.org) using the User Account Lookup Form:
For Webmail account holders (email@example.com) use the User Account Lookup Form if you need account information.
Please find more information about Webmail the NEW CCNY Faculty/Staff e-mail service.