Frequently Asked Questions - Registrar
- Where is the office located and what are the hours of operation?
The Office of the Registrar is located in the Wille Administration building, room A-102. During the school year when classes are in session, the hours of operation are Monday & Thursday 9:00 am to 5:00 pm, Tuesday & Wednesday 9:00 am to 6:00 pm, and Friday 9:00 am to 5:00 pm. Other times during the year, we operate on a reduced schedule which is posted on our website.
- What is the street address of the Office of the Registrar?
Our street address is: The City College of New York, 160 Convent Avenue, Wille Administration Building, Room A-102, New York, NY 1003
- How do I register for classes?
Students can register for classes via eSIMS: use the CUNY Portal.
- Do I need an appointment to register?
Yes. You can check your eSIMS account. This will indicate the day and time to register for courses.
CCNY ID Card
- How do I get an ID card?
Once you’ve been accepted and have paid your tuition bill, you may obtain a CCNY ID Card. It is the College’s policy that all students, faculty and staff possess a valid CCNY issued ID card. The CCNY ID card is to be worn or displayed while on campus. All ID cards are issued in the ID office, NA 1/204.
- How do I get my CCNY email address or change my email password?
The College has a website for email information. On this website, you can be reminded of your email address and also change your password. It is important that you check your CCNY email regularly. Important relevant notices will be sent to your CCNY email account. You are responsible for information sent to you through your campus email account.
- Can I forward mail from my CCNY address to another email account such as GMail or HotMail?
Yes, you can set up forwarding, but you should remember to clear your CCNY mailbox from time to time. If you don’t, the CCNY mailbox could fill up and you may not receive important notices. You are responsible for information sent to you through your campus email account.
- Are grades mailed to me at the end of each semester?
No, you can check your transcript on-line for grades via eSIMS. You can also sign up for an email alert for your grades via eGrade.
- How do I calculate my GPA?
Each grade received is assigned a numerical value called “Quality Points.” The number of quality points multiplied by the number of credits the course carries is the total for the course. The GPA is found by adding these totals and dividing this amount by the number of credits attempted. For quality point values and more information about grades, please refer to the CUNY Uniform Grade Symbols Glossary and Guidelines.
- How do I order a transcript?
You can order a transcript by completing the Transcript Request Form available at the Office of the Registrar, A102 or via our website.
- How long does it take to receive a transcript after I have ordered it?
It takes about 7-10 business days if you order by mail. If you order at our front counter, you may be able to receive your transcript that day.
- How much does a transcript cost?
All transcripts are $7 each. There is no charge for transcripts sent to another CUNY institution.
- Can I get a letter verifying my enrollment?
Yes, you may request a letter of enrollment by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar, A-102 or via fax to (212) 650-6108.
- Can I get a letter verifying my graduation?
Yes, you may request a letter of graduation by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar, A-102 or via fax to (212) 650-6108.
- Can I get a letter stating current enrollment for insurance?
Yes, you may request a letter stating current enrollment by completing a Request for Certification letter form and submitting the form either in person at the Office of the Registrar, A-102 or via fax to (212) 650-6108. The insurance company may also give you a form for us to complete—just bring it to A-102 and we’ll help you with the rest.
- I think I should be on the Dean’s List. How do I find out?
Students are placed on the Dean's List for a particular year if for that year they are:
• You are a full time undergraduate first degree student.
• A 3.2 grade point average,
• Completed at least 24 credits at City College,
• No grades other than A, B, C, D, W or P.
Dean's List is not awarded every term. You are eligible for the Dean’s List four times during your career at City College: The semester in which you become a sophomore, the semester in which you become a junior, the semester in which you become a senior and the semester in which you have completed twenty-four or more credits as a senior.
- Do I have to apply to graduate?
Yes, you must apply about three months prior to the date you expect to graduate. Dates are published in the academic calendar.
- How do I notify the Office of the Registrar of my intention to graduate?
You can apply for graduation online.
- My plans have changed and I need to defer my graduation to the following semester. Can I do that?
You can defer your application for graduation on-line or complete a “Cancel Graduation Form.” This form is available in the Office of the Registrar, A-102.
- How do I know if I graduated?
After you have applied for graduation, check with your academic advisor to make sure you are on track towards completing your degree requirements. You will receive an email from the Office of the Registrar via your CCNY email address confirming you have officially graduated and diploma availability.
- I lost my diploma, can I get another one?
Yes. See link to order a replacement diploma.
- What is Commencement? When is it?
Commencement is the celebration each spring acknowledging students’ academic achievements. It is usually around Memorial Day weekend. Students expecting to graduate in spring as well as all students who graduated the previous summer or fall are invited. Note that Commencement is not the same thing as graduation: your degree will be conferred after college officials verify that all your degree requirements have been met, regardless of whether or not you attend the Commencement ceremony.
- How do I attend the graduation ceremony (Commencement)?
Graduates of February and September are automatically invited to our graduation ceremony. May/June applicants for graduation are invited as well. You will receive correspondence in the mail regarding the ceremony, information on cap and gown, etc. The invitations are usually sent in March. If you have moved, please be sure to notify the Office of the Registrar of your new address so that you will receive this important correspondence.
- What is Honors Convocation?
It is a ceremony for undergraduates who have excelled in their studies. This ceremony is held before the main commencement ceremony.
- How can I be included in the Honors Convocation?
September and February undergraduates who have graduated with GPAs of 3.2–4.0 and have honors on their records are automatically invited. Invitations are sent via mail. May/June undergraduate applicants for degree with GPAs of 3.2–4.0 are invited as well.
- What if I want to change the way my name appears on my diploma?
When applying for graduation, the way your name appears in eSIMS will be the name on your diploma. If there is a discrepancy between the name you wish to appear on your diploma and the name we have for you in the Student Information System, you must contact the Office of the Registrar and complete an Application for Change of Name form.
Graduation Honors (Latin Distinctions)
- How do I know if I am graduating with honors?
When you graduate with your baccalaureate degree, there are three categories:
• Summa cum laude - is granted to students whose GPA is at least 3.8
• Magna cum laude - is granted to students whose GPA is at least 3.5
• Cum laude - is granted to students whose GPA is at least 3.2
This distinction will appear on your transcript and diploma. Second-degree undergraduates are not eligible for honors.
- I am a transfer student to City College. How is my eligibility for Latin honors determined?
All of your prior college course work is used to determine honors eligibility, even if some of those courses did not transfer.