Interpersonal Skills and Communication
Effectively communicate with empathy and respect with all individuals regardless of their backgrounds.
Educate patients and their families about the nature of their illness, prognosis, and treatment options.
Converse with patients regarding wellness, prevention, and behavior modification in order to maintain good health.
Present information in both written and verbal forms in a clear, concise, effective, and timely manner.
Communicate with honesty, sensitivity, and compassion in difficult conversations, including end of life issues, delivering bad news, and workplace conflicts.