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Frequently Asked Questions Regarding Tuition and Fee Payments


Frequently Asked Questions Regarding Tuition and Fee Payments

Can I pay my dormitory related charges to the Bursar's Office?

No, please be advised that as of Summer of 2014, the Bursar's Office will no longer collect any dormitory related payments.   Beginning this summer students with dormitory related charges will need to make payments or direct questions to the Towers.  Thank you.

Can I pay my tuition bill with a credit card?
Yes, credit card payments can only be made via your CUNYfirst account and will be processed by The City College of New York's third party credit card processor. You will be charged a non-refundable convenience fee of 2.65% in addition to the tuition and fees. The College will not accept credit card payments directly at the Bursar's window.

Which credit cards are accepted?
American Express, MasterCard, Visa and Discover Card are accepted.

As a student, how do I pay online?
Log onto your CUNYfirst account and select “Semester Bill” from the  menu, click on the semester you wish to pay and, when you are ready to make your payment, click on the “Pay Now” tab at the bottom.

When will I get confirmation that the payment went through?
Once the payment transaction is completed, you will receive an e-mail confirmation at the address provided by the student or payee. All online payments are recorded into CUNYfirst. Students are informed of credit card rejections immediately upon submission of the transaction.

Can someone else pay my tuition for me?
Yes, someone else can pay online for you; however, they must be able to access your CUNYfirst account in order to do this. A personal visit to the Bursar Office, however, would require either written consent signed by the student with a copy of his/her ID or a Bursar Bill already signed by the student.

Will I get a receipt in the mail?
No, you will not receive a receipt in the mail. You will receive an e-mail confirmation after the payment is submitted. You can print a copy of your bill on CUNYfirst.

I have registered for classes but have not received a bill. Can I make an online payment?
Yes, a student can make an online payment at any point after they register, up until the deadline date.