CCNY Employee Benefits

Welcome to the CCNY Benefits home page!

Here, CCNY Faculty, Staff and PhD Students can find resources for their respective unions, and benefit information. Please frequently visit this page to view updated benefit news, form changes or updates made.


News and Announcements...

December 4, 2020

Edenred Transit Benefit 

Video Presentation Now Available

Please find below a video of CCNY Human Resources’ Virtual Informational Session with Edenred Transit Program on 12/03/20.

You will find the presentation to be very informative.

12/03/20 – Edenred Transit Benefit Program Video

November 23, 2020

November 2020 Financial Virtual Fair Videos Available

Understanding Your Retirement and TDA Plans

Please find below videos of CCNY Human Resources’ Virtual Financial Sessions with TIAA, NYS Deferred Compensation 457 Plan and NYCERS held on 11/17/20 and 11/19/20. You will also find the videos on the

Human Resources CUNY Voluntary Savings Plan page

Feel free to view the presentations if you did not have the time to join us. You will find the presentations to be very informative.

11/17/20 – The Road to Your NYCERS Retirement Tier 4 and Tier 6

11/17/20 – NYS Deferred Compensation 457 Plan Video

11/19/20 – TIAA Video

11/24/20 – Teachers’ Retirement System Video

November 16, 2020

CUNY Senior Colleges

Pre-tax Commuter Balance(s) Transfer from WageWorks to Edenred

I) Pre-tax Transit and Parking Account Balances from WageWorks

On November 7, 2020, remaining commuter benefit balances from WageWorks were posted to the Edenred accounts of all employees who, on or after February 29, 2020, were still actively working at a CUNY Senior College. The total balance(s) posted to employees’ Edenred transit and parking accounts represent the total pre-tax balance(s) remaining in WageWorks after the accounts closed on April 30, 2020.

To check your Edenred commuter balance and transaction history (including purchases, credits and biweekly deduction postings), log in/register online at Please enter CUNY as your Company ID.

II) Commuter Benefit Participants Who Separated (terminated, resigned or retired from CUNY Senior College Service between March 1, 2020 and November 8, 2020)

Participants who separated from CUNY service between March 1, 2020 and November 8, 2020 will have an extension of the 90-Day Spend Down.  Beginning November 12, 2020, these separated participants will have 90 days to exhaust the full pre-tax balances in their Edenred.  Any funds remaining in their Edenred accounts after the 90 days will be forfeited as outlined in the benefit program’s agreement.  Affected participants will receive notification that the spend down period has begun to the e-mail address on file with Edenred. To update your e-mail address with Edenred, log in to your online account at

III) Commuter Benefit Participants Who Had Suspended Contributions While Enrolled With WageWorks

If transit benefit contributions were in suspense prior to, during and after the transition to Edenred, an account was opened on your behalf in order for WageWorks balances to be transferred. Your new Edenred transit card should have been received in September.  Make sure to activate your new card in order to use funds that were transferred from WageWorks.

Employees who have not received a new Edenred transit card should request a replacement by logging in to the Edenred participant portal at  Please enter CUNY as your Company ID.  Edenred Call Center Hours: Monday - Friday 8:00 am - 8:00 pm - (866) 246-8714

For more information about Commuter Benefits, visit the commuter benefits information page here.

NOTE: Edenred customer service is unable to provide assistance with/information on balance transfers from WageWorks. If you have questions about your balance transfer, please contact the Office of Human Resources.

October 26, 2020

2020 Open Enrollment Virtual Fair Videos

Please find below videos of CCNY Human Resources’ Open Enrollment Virtual Fairs previously held on 10/14/20 and 10/21/20.

Feel free to view the presentations if you did not have the time to join us. You will find the presentations to be very informative.

PSC-CUNY Welfare Fund Benefits and DC-37 Welfare Fund Benefits

10/14/21 - Open Enrollment Virtual Fair Video Recording

Edenred Commuter Benefit and Corporate Counseling Associates (EAP Program)

10/21/20 - Open Enrollment Virtual Fair Video Recording

July 1, 2020

Health Benefits Program Rate Changes – July 2020

As in previous years, please be advised that some health insurance premiums are changing as of July 1, 2020. Please click on the links below to view the Health Insurance rate chart and the comparison rate chart that compares the current rates with the July 1st rates and a column that highlights the increase or decrease in some cases. 

Health Benefits Program Rate Changes Notice and Rates
Health Insurance Premiums 2020 Comparison Chart

(GHI-CBP/EBCBS rates are subject to change)

Please note that there are noteworthy increases in some of the plans such as AETNA EPO, Cigna, Empire EPO and HIP Prime POS.  The new 2020 rates outlined in the link above will take effect on July 1, 2020. The new health insurance premium deduction will be in the July 16, 2020 paycheck. For employees who are paid on a lag basis, premium deductions (if applicable) will be in the July 30, 2020 paycheck. Please review the deductions on your check to ensure that it matches with the July 2020 rate changes.

June 15, 2020

New Employee Assistance Program (EAP) Vendor – CCA

During today’s challenging times, CUNY wants to reiterate our genuine concern for the wellbeing of our employees and their family members. We are excited to announce that the CUNY Work/Life Program will now be presented by CCA@YourService – our new confidential, 24/7 employee assistance program provider starting on June 15, 2020.

Think of CCA@YourService as an individualized resource for providing practical, around-the- clock information and assistance to manage your daily life. From emotional health and wellness support to assistance with daily work/life concerns like dependent care and financial/legal challenges, CCA@YourService is here to help. They can even help with personalized consumer resources and referrals like pet care, home improvement, budgeting and travel.

Additionally, all the benefits from CCA@YourService are available to your family members and those you care about. This includes a significant other, children, parents, siblings, grandparents, aunts, uncles, cousins, roommates—anyone who has an impact on your life. Knowing your loved ones are supported can improve your wellbeing and peace of mind.

As an added plus, our new vendor offering these benefits, CCA, Inc., is a New York City based company. Accordingly, they know first-hand some of the unique challenges that we, as fellow New Yorkers, are dealing with on a regular basis and now under the current COVID-19 pandemic.

Please see links below for program flyer and more information. We hope that you’ll take this opportunity to familiarize yourself with the benefit and stay tuned for more information. It’s truly a resource that everyone can use!

Important Links

CCA Brochure

CCA Service Overview

CCA Employee Orientation Schedule


Company Code: CUNY


Message from CUNY OHRM – June 2020


May 14, 2020

Transit Benefit Program

Senior Colleges Website Update & 2020 Administrative Fees

Effective March 2020, Edenred Benefits Solution became the new Commuter Benefit vendor, replacing WageWorks. If you had an account with WageWorks and had a balance on your account, you were informed to exhaust your WageWorks balance prior to using your Edenred funds. As a result, you may see two administrative fee deductions during the month of May 2020, one for WageWorks and one for Edenred as noted below.

As commuter benefit administrative fees are charged on a lag, please review the below schedule of administrative fees to expect during the coming pay dates.

Plan Option

WageWorks Fee
(last deduction 5/7/2020)

Edenred Fee
(first deduction 5/21/2020)

Commuter Card Admin Fee



Transit Pass/Access-A-Ride Admin Fee



Park-N-Ride Admin Fee












Please note there will be two admin fees in May 2020:

  1. WageWorks’ spending activity during the period of 3/11/2020 – 4/30/2020 was deducted on the 5/7/2020 check.
  2. Edenred’s funding activity 3/12/2020 – 4/11/2020 to be deducted on the 5/21/2020 check. Going forward Edenred administrative fee deductions will be on the first paycheck of every month. 

Please click on the link below to visit the new updated CUNY Commuter Benefit site which contains forms, policy details and frequently asked questions regarding CUNY’s transit benefit program with Edenred Commuter Benefit Solutions (Edenred).

Senior Colleges & Central Office Commuter Benefits

May 6, 2020
Flexible Spending Accounts Program Update: COVID19

There have been several legislative updates that impact some of the provisions within the various Employee Benefit Programs that we wanted to make you aware of.

1) Flexible Spending Accounts Program:

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was passed and it allows an expansion of the types of medical/health care items that participants may claim through their HCFSA accounts effective January 1, 2020. These include (1) menstrual care products and (2) over-the-counter medicines and drugs, without the need for a prescription. However, for over-the-counter medication, a Letter of Medical Necessity from the participant's medical provider is still required.

In addition, the IRS issued Notice 2020-23, extending deadlines for a large number of "time-sensitive acts" due to be performed on or after April 1, 2020 and before July 15, 2020. Therefore, the Claims Run-Out Period for Plan Year 2019 is extended from May 15, 2020 to July 15, 2020.  Visit the Flexible Spending Accounts Program website for information regarding the new Claims Run-Out Period deadline to submit claims for services incurred during the 2019 Plan Year and Grace Period at

Furthermore, IRS Notice 2020-29 allows HCFSA/DeCAP participants to:

  1. decrease or increase an existing election regarding a health FSA on a prospective basis;
  2. decrease or increase an existing election regarding a dependent care assistance program on a prospective basis.

However, any decreases are limited to amounts no less than amounts already reimbursed (minus the HCFSA administrative fee).

Plan Year 2019 HCFSA Participant: IRS Notice 2020-29 also allows any HCFSA expenses incurred in 2020 to be applied to Plan Year 2019 unused amounts through December 31, 2020.

2) FSA Forms Submission/Inquires:

  1. Please submit any inquires and questions via Email FSA:

  1. Please submit forms and documents to the FSA Program via the following link:

  1. Forms can also be faxed to: (877) 290-6587
    • Also, please do not send forms or documents via express mail.  The office is closed and the package cannot be accepted.
    • Please check back periodically for updates and how to send forms and claims electronically to the Program.
    • To visit the forms page, please click on the link below.

Flexible Spending Accounts Program Forms

  1. IMPORTANT - If you are currently receiving your reimbursement via check, please complete a Direct Deposit Form in order to receive reimbursement in a timely fashion.  Do not mail your completed form to the address on the form. Please submit your completed form following the directions in #2 or #3 above.

Message from the Office of Labor Relations – May 2020

April 9, 2020

Transit Benefit Program

Edenred NYC MTA Product Return Policy

Edenred Commuter Benefit Solutions (Edenred) provides the following Return Policy for NYC Metropolitan

Transportation Authority (MTA) products ordered from Edenred via the Commuter Benefits Program Transit Pass plan.

MTA MetroCards (return accepted anytime)

Unopened MetroCards can be returned to Edenred at PO Box 540515, Waltham, MA 02454

MTA Long Island Rail Road (LIRR) / Metro North Rail Road (MNRR)

Returns are handled directly with the transit authority. Visit their website for more information.

Long Island Rail Road:

Metro North:

Participating employees can review their Commuter Benefits Program information and account balances at any time on the Edenred Commuter Benefit Solutions website or by calling the Edenred Customer Service Center at 1-833-584-8109 8:00 a.m. – 8:00 p.m.*

*(Please note Call Center hold times may be higher than usual at this time.)


April 8, 2020

NYS Deferred Compensation Plan Campus Visits Suspended

Face to face financial consultation is not available at this time.

Ms. Arlene Werner, our NYS 457 Plan representative, will be available for phone consultations.
To schedule an appointment with Ms. Werner, please click here.

You can also can also get in contact with Ms. Werner by leaving her a message at 614-854-4547.

Learn more about planning for your retirement with the New York State Deferred Compensation Plan!!
Webinars are available!    Signing up is easy!

To register for a webinar, please click here.


March 19, 2020

Update on TIAA One-on-One Consultations

TIAA One-on-One Consultation Suspended

To protect the health and safety of plan participants and its employees, TIAA has decided to move
all scheduled in-person appointments to phone or online appointments.

Currently Scheduled Appointments

If you scheduled an in-person meeting with a TIAA financial consultant at any time through April 13, they will
contact you in advance of your scheduled appointment about converting your meeting to a phone or online meeting.

New Appointment Requests

TIAA is here for you.  If you would like to schedule a phone or online appointment, please contact Andrew Morales at
212-916-4498 or  Monday Through Friday from 8:30 a.m. to 5:00 p.m. to reserve your appointment.

Click here to view information.

Also consider using the call center:

TIAA is here for you.  If you would like to schedule an appointment with a  
financial consultant, please call 800-732-8353, weekdays, 8 a.m. – 8 p.m. (ET)

For additional information, please contact the office of Human Resources at 212-650-7226.


Transit Benefit Program

Upcoming Change

March 2020


In early spring 2020, CUNY will be changing the Transit Benefit provider from WageWorks to Edenred Commuter Benefit 
Solutions.  This is part of our continued effort to provide the highest quality commuter benefits to our employees. 

Due to the upcoming change, the new Transit Benefit provider will be sending 
a new card to current participants to the address we have on file in CUNYfirst. 

For that reason, it is very important that you have the most up to date email and mailing address in CUNYfirst.  Please 
take a moment to log into CUNYfirst to verify your email and mailing address. Also, now is the best time to log into your 
WageWorks account ( to review your balances and verify that your email and mailing 
address matches the information we have in CUNYfirst. 

We will continue to provide you with more information and guidance over the next few 
months to make this change easy for you. Please be on the lookout for future correspondence.

For additional information or if you have any questions, please contact the Office of Human Resources at 212-650-7226.

November 1, 2019


HIP HMO Health Plan HIP HMO Prescription Rider -There are 2 Plans:

• HIP HMO Gold Preferred Plan (Grandfathered), or

• HIP HMO Gold Preferred Plan (Standard)

HIP HMO Gold Preferred Plan (Grandfathered): This is the current prescription drug rider for HIP HMO Gold Preferred plan. Only those employees who were in the HIP HMO Gold Preferred Plan (Grandfathered) prior to November 1, 2019 can continue to be enrolled in this plan. The prescription drug rider is only for those employees belonging to unions/welfare funds that do not offer prescription drug coverage.

HIP HMO Gold Preferred Plan (Standard): This prescription drug rider has a lower premium than the HIP HMO Preferred Plan (Grandfathered) plan, and the cost sharing is similar to the GHI-CBP Optional Rider. Please refer to the SBC for this plan’s prescription drug rider information. All new employees who are hired on or after November 1, 2019 will only be offered this new HIP HMO Gold Preferred Plan (Standard).

Employees who are currently in the Grandfathered plan can select the HIP HMO Gold Preferred Plan (Standard) during the 2019 Annual Transfer Period, effective January 1, 2020.

Any employee who transfers out of the HIP HMO Grandfathered plan and selects another health plan will not be allowed to choose the HIP HMO Grandfathered plan again. However, for as long as the employee remains in the Grandfathered plan, the employee can make changes within the plan such as adding or dropping dependents and/or changing their rider option to either individual or family, if the employee experiences a Qualifying Event (employment and/or family status change).

Employees who were hired on or after July 1, 2019 and are enrolled in the HIP HMO Grandfathered plan will be allowed to transfer to the new HIP HMO Gold Preferred Plan (Standard) during the Transfer Period, effective January 1, 2020. The employee’s original hire date will be used as the start date for the 365 day HIP requirement, and not the Plan transfer date.

Empire HMO Health Plan:

The Empire HMO plan will be closing effective December 31, 2019. The plan will be replaced by the Empire Blue Access Gated EPO plan effective January 1, 2020.

All employees and their dependent(s) enrolled in the Empire HMO plan will be enrolled automatically in the Empire Blue Access Gated EPO plan on January 1, 2020. They have been notified by Empire of this change. If the employee has questions regarding benefits, they should contact Empire at 1-844-235-4453 between 8:30a.m – 5:00p.m. ET.

If the employee doesn’t want to be automatically enrolled in the Empire Blue Access Gated EPO plan, the employee may select another health plan during this transfer period.

Note: Please refer to the revised Health Benefits Program SPD, SBC, and November 2019 Health Plan Rate Charts on our website (available at the end of October 2019).

NYC Health Benefits Program – Summary Plan Description (SPD)

NYC Health Benefits Program – Summary of Benefits and Coverage (SBC)

NYC Health Benefits Program – November 2019 and January 2020 Rate Sheet


OCTOBER 1, 2019

For information of the Dedicated/Catastrophic Sick Leave Bank, please see the 2019 Open Enrollment Page and download the information packet and form. You may also call Lami Hoff at x7671 or email at .


July 1, 2019



City of New York employees and employees of Participating Employers and their eligible dependents hired on or after July 1, 2019 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) of employment.
After 365 days of employment, the employee will have the option of either remaining in the HIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.  If a new health plan is selected, the new plan will be effective on the 366th day.
Only after the 365th day can the employee participate in any Annual Fall Transfer Period.
An employee who needs to request an exemption from the required enrollment in the HIP HMO Preferred Plan can do so by submitting a HIP HMO Opt-Out Request Form to EmblemHealth.  An employee, or eligible dependent, must meet certain criteria and the request must be approved by EmblemHealth before the exemption is granted.  The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.


Last Updated: 06/11/20