CUNYfirst FAQs

 
 ●  Faculty/Staff - General Info      ● For Faculty, Advising & Administrative Users      ● For Faculty/Staff in Academic Departments
Faculty/Staff -->General Information
What's the URL to login to CUNYfirst? click
What are the password requirements for CUNYfirst? click
  • Your password must be:
    • at least 8 characters long
    • contain at least 1 uppercase letter
    • contain at least one numeric char OR one special character
    • must not be one of 4 previous passwords.

    Note: Your password will expire180 days after the last password change. The system will prompt you to change your password.

What do I do if I forget my password? click
  • Visit the CUNYfirst website, choose "Forgot your Password," and follow the instructions.
Can I use my personal e-mail for CUNYfirst? click
  • No. You are required to use your City College e-mail account.
  • If you have not activated your City College faculty/staff e-mail account please do so now.
  • >>How To Activate E-mail Accounts
Which browser is recommended for CUNYfirst access? click
  • Recommended browsers:
    • CUNYfirst will also work on Mozilla Firefox and Google Chrome.
Will I receive training on all CUNYfirst processes? click
  • No. In CUNYfirst, you are assigned roles based on the work you do. Those roles are determined by managers and supervisors in your department.. You will receive training to perform the exact tasks you need to do your. If it is determined you need training on functions outside your role, your managers and supervisors will make sure you get it.
How will I be trained to use the system? click
  • Each Department will appoint CUNYfirst Department Point Person who will be well trained and will be able to provide assistance with CUNYfirst.
What if I can't access certain areas on CUNYfirst to do my work in Campus solutions? click
  • This may be because you don't have the proper security roles. Please visit Campus Solutions training web page.
For Faculty, Advising & Administrative Users

General

Which browsers can be used for CUNYfirst? click
  • Windows PC: Firefox, Chrome.
  • Mac: Firefox, Chrome.
What will CUNYfirst replace? What will it not replace? click

CUNYfirst will replace: SIMS, eSIMS, Webgrade, Booklist (via CUNY Portal), Attendance Verification.

CUNYfirst will NOT replace: Blackboard, ePermits, Degree Works, CCNY email.

Enrollment

Will CUNYfirst allow waiting lists? click

Yes.

How will enrollment for Honors/Ind. Study work? click

Same as now. Signed forms will be taken to the Registrar, who will create sections and enroll the students.

How will ePermits be done under CUNYfirst? click

From the Enterprise Menu, select HR/Campus Solution. Navigate to Menu and click on the Worklist tab. Click on the link that corresponds to the ePermit Approval ID to process.

Students can enroll for a course in the following semester if they are taking its prerequisite in the current semester. After the semester is over, will CUNYfirst check that they have passed the prerequisite with a sufficient grade and then, if necessary, un-enroll students? click

Yes! (This is referred to as Post-Enrollment Requisite Checking or "PERC").

How do we see enrollment for several sections of a course at once (CIQ/CSQ/CRU functions in SIMS)? click

Use "Departmental Class Rosters." Enrollment totals are shown at the right of each row.

How do we see registration activity by student (RIQ option in SIMS)? click

Use "Records and Enrollment > Enrollment Summaries > Enrollment Summary" (not necessarily accessible by all advisors)

Should I use Blackboard or CUNYfirst to look at course rosters and to see whether a student has withdrawn? click

Rosters on Blackboard will be updated daily from CUNYfirst. For a particular student's withdrawals, access the student's "course history" via the "Advisor Center" in CUNYfirst. For a course, this info is available through the Class Roster in the Faculty Center. Class rosters have an additional column labeled "Status notes" -- but only if at least one student has such a note.

Student Records

Can one calculate Major GPA using CUNYfirst? click

No. Use DegreeWorks (with extreme prejudice!)

How can we determine a student's Major and Minor? click

The easiest way is to use the Advisor Center and generate an Unofficial Transcript, where Program Status is shown for each semester.

Can transcripts from other CUNY schools be accessed? click

Yes, by viewing an unofficial transcript in the "Advisor Center"; another administrative path via "Record & Enrollments/Transcripts" (typically not accessible to faculty advisors anyway) will only work for transcript of CCNY students.

Can more than one adviser view a student's record simultaneously? click

Yes.

Department Administration

How does dept. admin figure who has submitted grades/texbooks/attendance verification? click

See: Instructions for textbook submission

 
For Faculty/Staff in Academic Departments
Is Blackboard affected by the transition to CUNYfirst? click

Blackboard will be updated from CUNYfirst. Any changes to records, will take 24-48 to reflect on Blackboard. This includes adding instructors or students to a course.

Faculty must be assigned to a course in CUNYfirst before the course appears on Blackboard. Faculty must speak to their department if the course does not display in CUNYfirst.

Where can I see whether a student has officially withdrawn from a class? click

If you are interested in a particular student, access the student's "course history" via the "Advisor Center" (see how; should be available to all full-time faculty). Withdrawal information is also available via the class roster. Class rosters have an additional column labeled "Status notes" -- but only if at least one student has such a note. As a design feature, empty columns are not shown.

Where can I find information on a student's concentration? click

All "plan" and "sub-plan" information is included on the unofficial transcript. However, there are no specific fields. So, if a student does not have a concentration, it simply does not show; there is no empty field labeled "concentration" or "sub-plan".

Where can I select whether I want the unofficial undergraduate or the graduate transcript for a student? click

All available transcripts are made available in one pdf document via the "Advisor Center" (should be available to most full-time faculty). Just scroll through the document and notice the change in headers and page numbering.

Will we be able to access transcripts of students not at City College? click

Yes. However, it is important to use the path via the "Advisor Center"; another administrative path via "Record & Enrollments/Transcripts" (typically not accessible to faculty advisors anyway) will only work for transcript of CCNY students.

Where do we give permits to attend a class at another school in CUNYfirst? click

From the Enterprise Menu, select HR/Campus Solution. Navigate to Menu and click on the Worklist tab. Click on the link that corresponds to the ePermit Approval ID to process.

What is the equivalent function in CUNYfirst? click

Use the "departmental class rosters" menu item (available to "super users") to get such a quick overview (matching quick guide). In contrast to SIMS, these are real time figures, no time delay.