Distance Learning Resource Directory

The OIT website provides access to resources that will help you find the hardware, software, services, available support and relevant user policies and procedures needed for distance learning and remote access while you are member of the CCNY community.


Loaner Device ProgramConferencing ServicesPassword Reset User ID Information

Service Desk

Service Desk: servicedesk@ccny.cuny.edu  Call: 212-650-7878Monday - Friday 8:00 am - 6:00 pm

24 Hour Office of Information Technology Chat Room: ( https://tinyurl.com/CCNYOIT ) Login with your CUNY login credentials ( firstname.lastname##@login.cuny.edu )

Instructional Technology Chat Room: ( https://tinyurl.com/CCNYInstructionalTech ) Login with your CUNY login credentials ( firstname.lastname##@login.cuny.edu )

Remote Desktop Connection – CCNY Computer Labs (Students Only)

Access PCs: Guide List:

Apple --- Download PDF
Linux --- Download PDF
Chromebook --- Download PDF
PC --- Download PDF

iPad --- Download PDF
T-Mobile --- Download PDF

Guacamole --- Download PDF

COVID-19 Screening - Campus Access

Virtual - Support (via Zoom)

Conferencing Service Support Bridge- https://ccny.zoom.us/j/2126505480
Ask questions regarding Blackboard, Zoom and BlueJeans.

Virtual - Tech Center Support Bridge- https://ccny.zoom.us/j/2126501301
Student support regarding technology issues related to software use. 
Faculty, Staff and Student training on Microsoft Office 365 Suite and Dropbox


Important OIT & IT Security Notices

Important Notices from the VP/CIO

Notices related to IT resources for distance learning and remote teaching

Information Security Announcements

Systems security notices and alerts

CUNY Information Security (CIS)

CUNY Systems security notices and policies

Important Notices

Notices about CUNYfirst, Blackboard and OIT maintenance. 

System Status