Service DeskLocation: NA 1/301 (main desk: inside the cITy TECH Center)
Phone: 212 650-7878
The Service Desk’s mission is to effectively and efficiently serve as the primary point of contact for students, faculty, and staff seeking a resolution to IT services provided by the college and IT services provided by the Office of Information Technology (e.g. laptops, mobile devices, software, hardware, and operating systems). We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner.
The Service Desk provides support to faculty, staff and students.
Please check the FAQs first. If you don't see the answer you need in the FAQs please use the links below for answers to questions regarding:
CUNY Portal (BB. eMall, CUNY Alerts...)
Do you need assistance with figuring out how Blackboard works and how to make it best work for you? How is CUNY first working for you? Have you claimed your account? Do you know how to register for your upcoming semester? We’re currently hosting workshop sessions, to sign up please click on the link below.
Faculty: CUNY Portal – Blackboard
Incoming Students (Freshman & Transfer):
FREE: Information Security Workshop
WHERE: CUNYFirst Training Room - NA 5/212
WHO: Faculty, Staff and Students