Training Resources


Do you need assistance with figuring out how Blackboard works and how to make it best work for you?  How is CUNY first working for you?  Have you claimed your account?  Do you know how to register for your upcoming semester? We’re currently working on scheduling hosted workshop sessions. Please keep checking this page and email broadcasts for upcoming schedules,


      Faculty:   CUNY Portal – Blackboard   


      Incoming   Students (Freshman & Transfer):  
      (CUNYfirst,  Blackboard, Citymail,   Wi-Fi Access, Tech Center Services)

      Upcoming schedules:

FREE: Information Security Workshop


WHERE: CUNYFirst Training Room - NAC 5/212

WHO: Faculty, Staff and Students


Please call x 7878 or email the Service Desk:


cITy TECH Center

The TECH Center provides over 300 workstations where students can work on assignments, check email, and use software packages needed for class.

This facility is sectioned into General Computing Areas, technology-enabled Student Training Centers (STC), Media Study Rooms (MSR), and two-person Study Rooms (SR).  The three STC labs extends the General Computing Area when classes are not in session. 

The ten Media Study Rooms can each accommodate up to six students for collaboration purposes and has dual flat panel displays, white boards, and laptop connectivity.  Laptops are also available for use in these Media Study Rooms.  The two-person Study Rooms are also available students and work well for studying with a friend or working with a tutor. Please see cITy TECH Center Rules information.



Study Rooms:
  • 10 Media Study Rooms accommodating 3 to 6 patrons
  • 16 Individual Mac Study Stations paired into 8 Study Rooms
  • 16 Individual PC Study Stations paired into 8 Study Rooms

WebCheckout Registration Information: Students should visit the Reservation Desk in the cITy TECH Center to register for WebCheckout, the reservation system used to Study Room access.  Current CCNY students will be required to have a CityMail email address and present a valid student CCNY photo ID to register.  Faculty and Staff will need to visit the iMEDIA office in NAC 5220 to register with WebCheckout and will need to present a valid faculty/staff CCNY photo to access a Study Room as a guest of a student. Please allow up to 5 business days (Mon - Fri) for your account to be created for WebCheckout access.

Student Technology Classrooms:
  • STC-1, NAC 1302  (50 student seats + Instructor seat at rear)
  • STC-2, NAC 1340  (32 Student seats + Instructor seat at front)
  • STC-3, NAC 1340A  (34 student seats + Instructor seat at front)

Instructors and students are advised to visit the TECH Center in advance to ensure that you all can log into the computer systems with your CCNY email accounts.  If there are any issues, the Front Desk staff at the TECH Center will be able to resolve them so that everyone can be ready at the session's start time.  If necessary, temporary guest accounts are available at the Front Desk with proper ID, and access to the STC labs are provided by the senior TECH Center staff or Front Desk staff.

Instructors teaching in STC-2 or STC-3 can optionally register to use the LanSchool software in these labs.

Please contact the Registrar's office via email two weeks in advance at  to request a reservation.

Guides & Self Help

Resources for Students:

Resources for Faculty/Staff:

Last Updated: 10/28/2019 15:07