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IT Management Office & Technical Services (TS)

Information Technology
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IT Management Office & Technical Services (TS)

IT Management Office & Technical Services (TS) offers support on campus for computer systems and network related problems inclusive of Production Support and lifecycle build/maintenance activities. The range of services also provides web/internet technical support, advice and assistance with FTP and internet connectivity. The Data Center is managed and supported by System Administration.

IT Management Office

  • Project Management & Special Project
  • CUNYfirst Project Liaison
  • IT Internal Operations Management
  • Quality Assurance & IT Analytics
    • Classroom Technology Architecture

System Administration

  • VMWare/Server Administration
  • Messaging Services & Directory Services
  • Backup & Restore Services
  • Disaster Recovery & Business Continuity

Technical Services (TS) offers support on campus for network and telecommunications related problems. Support and maintenance activities cover a range of services providing wireless web/internet and technical support, help and all services for telecommunications and voice mail.

Network Administration

  • Network Support
  • Wireless Infrastructure
  • Backup & Restore Services
  • Special Projects

Jonathan Zhao, Manager
e: jonathan@ccny.cuny.edu

Telecom & Field Support

Joseph Deng, Manager
e: jdeng@ccny.cuny.edu

Contact Information
Leonardo Leon
Deputy CIO
North Academic Center
Room 4/225B
160 Convent Avenue
New York , NY  10031
p: 212.650.8541
f: 212.650.8139
e: lleon@ccny.cuny.edu
 

IT Management Office
& Technical Services (TS)

Service Desk
Phone - 7878 Fax - 5299
Location - NA1/301
servicedesk@ccny.cuny.edu