The City College of New York Reopening Plans

The City College of New York has submitted affirmation that we have read and understand the higher education guidelines per the New York State Reopening Guideline for Higher Education.

CCNY's Campus Coronavirus Coordinator is Ken Ihrer, Vice President of Operations, , (917) 242-8583. CCNY's Coronavirus Campus Liaison is Richard Belgrave, Director of Environmental Health and Occupational Safety, , (646) 823-7953. Please direct all enquiries regarding this plan to Vice President Ihrer or Director Belgrave.

This document refers in a number of places to "occupancy". Occupancy is defined both locally and campus-wide. For example, if the occupancy limit is 25%, that refers to the campus as a whole, and to each building and to each space within a building and the fraction is with respect to nominal occupancy. For example, a 25% occupancy limit means that total campus occupancy should be 25% of what it is on a normal day, and similarly for each building. Office, lab and studio spaces that hold multiple people should reduce occupancy to 25% of the maximum occupancy (see I.b), or to a single person, whichever is larger. Hallways with neighboring single-person offices should have only 25% of those offices occupied at any given time. If you are unsure of the occupancy limits for your space, check with the Campus Coronavirus Coordinator.

Part 1: Plans to prevent the entrance and spread of COVID-19 to the campus.

  1. People

    1. Physical Distancing
      1. All activities that can be done remotely will continue to be done remotely. This includes classes in Spring 2021 with exceptions only for certain laboratory and studio work that cannot be done remotely. Student support services that have been operating remotely will continue to operate remotely

      2. The campus has many different buildings and spaces within buildings. Apart from generalities, no one-size-fits-all policy is possible. Every department will need to develop its own specific plan to adhere to the general policies of this document, and these plans will be reviewed and approved by the Campus Reopening Review Board

      3. Total occupancy limits for indoor is addressed in Section II. G.. Actual distancing requirements as detailed in Section IB.e may require settings with limited space to operate at far more reduced capacity. Total campus occupancy must be kept below the Stage-dependent limits set in II.G

      4. Most campus public spaces will remain closed for Spring 2021. Exceptions are the Cohen Library, the Tech Center, which are managed on an as-needed basis in coordination with the Campus Coronavirus Coordinator.

      5. Wherever practical, building corridors should be made one-way with arrows marking the direction on the floor. This is possible, for example, in Marshak, where the corridor on each floor is a rectangle and the flow can be in a clockwise or counter-clockwise direction

      6. In buildings with multiple stairways, the stairways should be designated as either up or down with signs indicating where the alternate direction is located.

      7. Masks covering the nose and mouth must be worn at all times in indoor spaces

      8. Whenever possible, individuals should maintain a social distance of at least six feet

      9. Contact between custodial workers and other staff will be minimized. Custodial staff will not clean private office spaces during Stages 0-3 (II.G). Private office cleaning is the responsibility of the inhabitants.  Faculty and staff will place trash cans and other items for disposal in the hallways for pickup so that there is no need for custodial staff to enter office spaces. The facilities department will provide each office with cleaning supplies upon request

      10. Any person wishing to be authorized for access to a campus building will first have to do the required training and, on a daily basis, the health screen—both covered in II.D. Authorization for access to campus buildings will then require approval from the person's direct supervisor and the Provost

      11. Public Safety officers operate behind desks at building entrances and will maintain a minimum of six feet from anyone entering. Officers must wear masks. Only authorized personnel are allowed to enter buildings and anyone entering must be wearing a mask. The College will install clear germ shields at all guard stations and other appropriate areas and offices.

    2. Specific Campus Spaces
      Classroom/ teaching laboratory/studio class policies
      1. Definitions: The online designation is reserved for courses that hold 100% of class activities virtually. The hybrid designation is for courses with a combination of in-person and virtual activities
      2. Even in hybrid mode, in-person class room activities are limited to those that require hands on experience using facilities/materials only available on campus, such as laboratory experiments or design studios, and do not include lectures, tests, or recitations. Faculty must ensure that a plan is in place to accommodate students who become ill or need to quarantine during the semester (CUNY policy p27). To this end, faculty are encouraged to identify options for students who are unable to participate in one or more in-person activities (e.g., giving the student an INC in the course if they are unable to make up the work before the end of the semester, providing the students with kits so they can complete the work at home, considering alternatives to the in-person activity)
      3. Faculty who are at high risk due to age or underlying health conditions should not be assigned to courses that require an in-person component. Any faculty assigned to a course that requires an in-person component must voluntarily agree to the assignment
      4. Faculty are encouraged to develop kits for students to conduct their work at home. These may be either purchased by the College and distributed to the students or, if the kits are low cost, a list of items that students can purchase on their own can be supplied
      5. Since most laboratories and studios are specialized spaces housed within specific departments and schools, faculty requesting in-person class room activities must develop a customized plan for each space that they intend students to use, including related spaces such as hallways while waiting for class, closets where laboratory/studio materials may be stored, and bathrooms to clean laboratory/studio materials. The individual plans will be scrutinized by the Campus Reopening Review Board to ensure that they conform to the occupancy limits given in Section II.G before in-person instruction is approved. These plans should consider the following:
        • In order to meet the capacity limit in each laboratory/studio, programs may need to distribute enrolled students into a larger number of sections. Accounting for this, and the fact that multiple courses may require an in-person component, students should be distributed spatially (e.g., by using studios at opposite ends of a hallway or building) and temporally (e.g., staggering class times so that students leaving a class do not encounter students entering a class
        • Alternatively, programs may alternate student in-person experiences. For example, in a class that meets twice per week, half of a section may be assigned online group work while the other half works in a studio on one day, with each group alternating online and in-person. Spaces must be cleaned/sanitized in between uses on alternating days
        • Departments/programs planning for an in-person component should also consider the scheduling of courses, such that students, faculty or staff will not need to travel to or from campus during peak commuting hours, or not have enough time to return home before beginning an online course
        • Use of classrooms and other places where students and faculty gather, must allow individuals to remain at least six feet apart in all directions (e.g., side-to-side and when facing one another) at all times in rooms with central air, unless safety or the core activity requires a shorter distance. This physical distance increases to 12 feet apart in rooms with less than optimal ventilation (CUNY policy, p9). Scheduling of in-person classes should consider social-distancing needs where possible, taking advantage of the >95% of instruction taking place off-campus to utilize large spaces even for small classes
        • Ventilation in these spaces should be increased with outdoor fresh air to the greatest extent possible while maintaining health and safety protocols
        • Spaces should be reconfigured by removing or blocking chairs and tables to reduce occupancy to approved levels for physical distancing, including spaces with workstations. Departments may consider whether to demarcate the appropriate physical distance on the floor. The following illustrations in Figure 1 demonstrate (a) blocked chairs and (b) rearranged or removed chairs
        • For fixed seated academic spaces such as lecture halls (i.e., Aronow Theater, NAC 0/201, NAC 1/201 – 3, MR 1 – 4), seating plans will be posted on the outside of each room. Seats and desk will be marked appropriately to accommodate for social distancing
        • The direction of foot traffic in each room should be demarcated on the floor to reduce the potential for contact. If rooms have more multiple points of entry, consider designating one for entry and one for exit
        • The physical distancing plans for each specialized laboratory/studio should be prominently posted at the room entrance and faculty, staff and students should be trained in the specific policies
          Figure 1: Proposed layouts showing (a) chair blocking and (b) chair rearrangement and removal
        • The maximum occupancy of each room can be determined one of two ways:
          1. Based on square footage per person
            • Per-person estimates vary based on conditions, but planners in restaurants, offices, and public transit are designating anywhere from 100 to 200 square feet per individual; for most operators, this has translated into a 70-80% decrease in capacity
            • These adaptations to ensure adequate social distancing will require close coordination with academic departments to make the most of campus facilities. If, for instance, any classes are held in-person, classes may need to be shortened or have extra sessions added, rooms not usually reserved for instructional use might be repurposed as additional classrooms
            • Shared spaces and meeting rooms should be converted to single use office spaces or classrooms as needed.
          2. Based on floorplans
            • Alternatively, the campus can use floor plans to establish a maximum office capacity for each floor or room to ensure that shared spaces such as restrooms, pantries, and meeting spaces are not overwhelmed. This capacity will be based on establishing a six foot or larger radius for every area that an individual occupies. The campus can then evaluate the number of workstations and shared seating areas that can be occupied simultaneously. For instance: number of workstations at six feet distance + number of private offices + number of shared seats at six feet repurposed as work seats = maximum capacity. Using the maximum capacity per floor, campuses will set target capacities at a percentage of that maximum and will adjust the space and protocols after the initial return.
        • Individuals should not be allowed to share workstations without cleaning and disinfection between use. The use of shared workstations should be limited when feasible. Cleaning is generally the responsibility of the users, with supplies furnished by the College
        • Areas where people stand (e.g., hallways) should be demarcated to show appropriate physical distancing.
      Office Spaces

      Office spaces on campus may begin to open with a phase-dependent density limit, but all activities that can remain off campus will remain off campus. Faculty and staff with poor working conditions at home may request campus access from the Reopening Review Board. To begin to open office space, each department—academic and non-academic—must submit a plan that adheres, at a minimum, to the guidelines below to the Campus Reopening Review Board for approval. Prior to Stage 2 (see II.G.) regular access to offices on campus will be for exceptional needs only.

      • Occupancy at any given time must be at or below the current density limit. Each office on campus must develop a staffing plan, consistent with the reopening stages in II.G, that will be used to guide their return to work schedule for that particular area
      • Office use should be scheduled such that neighboring offices are not used at the same time
      • Shared office space should not be used by multiple people at once unless social distancing can be maintained. Surfaces in shared office spaces should be cleaned by the inhabitants on a regular basis, and masks should be warn at all times in shared spaces
      • Unless specifically stated otherwise in this document, common spaces on campus will not be open until Stage 2 (II.G).
      • Signage must be displayed in each office promoting social distancing and proper personal hygiene and respiratory etiquette (i.e. coughing and sneezing into the elbow) and requiring masks.
      • ecause of work on the air handlers in the NAC, the CCNY Libraries will remain closed during the fall semester. Library staff will be allowed access to the library if needed, for example to retrieve books for scanning, but access will be limited to one person per day at most. Any library personnel entering the library will be required to disinfect any area they have used. A limited reopening of the Library is planned for the Spring 2021 semester, as soon as the air handler work is completed (slated for the end of March 2021).
      The Tech Center and Computer Labs
      • Computers in the Tech Center and other campus computer labs will be configured to allow CCNY users to remotely access CUNY and CCNY site-licensed software. This feature will be disabled when computers are in physical use by guests in the lab
      • The Tech Center and select computer labs will be made available to students but with carefully controlled occupancy limits. Occupancy limits will depend on the phase of reopening, and will be implemented through an online reservation system, and enforced by a staff member at the door
      • Seating in the Tech Center and computer labs will enforce social distancing by ‘chair blocking' and chair rearranging or removal, as shown in Figure 1 above
      • Signage, tape lines, and physical barriers will help regulate the flow of traffic, indicating safe separation intervals for those entering, exiting, using, and awaiting resources and services
      • Hand sanitizing stations have been installed near/in computer labs, and procedures will be enforced to sanitize workstations between usage sessions.
      25 Broadway
      • The Division of Interdisciplinary Studies, which operates out of a 7th floor space at 25 Broadway, will follow the guidelines described here. The detailed plan for use of the space and for cleaning, hygiene and COVID-19 prevention are described in an attached document.
    3. Gatherings in Enclosed Spaces
      • All staff meetings, seminars and events will continue to be held virtually until further notice, as they have been during the shutdown
      • Communal areas such as lunch areas and cafeteria spaces will be closed. The areas will be locked where possible. Signs designating the area as ‘off limits' will be posted in areas that cannot be locked or monitored
      • Smaller restrooms will be designated ‘single use' with two-sided signs hung on the doors indicating ‘occupied/unoccupied'. Larger restrooms can accommodate more than one person (e.g., NAC 1st Floor has 10 or more stations), so every third urinal/toilet stall and sink will be available to use and the others taped off and signs posted "out of service" or "closed to maintain social distancing"
      • Elevator and Escalator protocols
        • Facemask and other acceptable face coverings must be worn at all times in elevators
        • Capacity of elevators will be limited to a specific number of occupants based on the size and capacity of the elevator. The maximum occupancy in any elevator will be four people. Floor decals may be placed to mark the suggested standing spots.  Appropriate signage will be posted at the elevators noting the maximum occupancy allowed for social distancing
        • Individuals will be encouraged to use stairs and escalators rather than elevators when possible, especially when descending; elevator use should be prioritized for disabled persons. Signage will be placed discouraging congregating in waiting areas outside of elevators
        • Facilities staff will clean and disinfect high touch elevator surfaces at various times throughout the day
        • Hand sanitizing stations will be placed at elevator call stations or in close vicinity to elevators.
      • See facilities plan for additional details and proposed signage
      • Food service areas will be closed until the campus is fully re-open.
    4. Movement and Commerce
      Campus visitors
      • Recommended practices for generally limiting public interactions on campus include, but are not limited to (CUNY policy p11):
      • Limiting visitors to "invited guests" who are expected to abide by all campus and building specific protocols
      • Requiring student/institutional IDs in order to enter any on-campus building
      • Requiring clients and visitors to have an appointment or pre-approved permission to enter buildings
      • Barring non-essential visitors, to the extent possible.
      • The Coronavirus Campus Coordinator (CUNY policy p7) will designate appropriate personnel to ensure engagements will be scheduled, pre-approved and managed in conjunction with the offices/locations being visited
      • Visitors and contractors will be allowed in campus buildings only with approval from the unit head (Dean or VP) and after providing contact-tracing details (full name, e-mail and cell #)
      • Visitors and contratcors are required to use CUNY's Health Screening app (Everbridge).  They can be pre-registered before coming to campus and use the app for Health Check verification or they must vist a CCNY Screener to be health screened before being allowed in campus buildings
      • Visitors are required to wear face masks or other acceptable face coverings while on campus
      • Nonessential visitors, volunteers, and activities will not be allowed in campus buildings until campus is fully re-opened.

      All employees of CCNY are subject to University, State, City and Federal guidelines for travel. Faculty and staff may travel provided their travel is consistent with these guidelines. Because these guidelines change frequently, we do not list them here. Travelers are responsible for keeping current with the latest guidelines.

  2. Places

    1. Protective Equipment
      1. Masks will be made available at no charge for all employees of City College and any students on campus that need them. Campus employees, students and visitors are required to wear face mask while on campus. However, cloth, disposable, or homemade face coverings are not acceptable for workplace activities that typically require a higher degree of protection for PPE due to the nature of the work (e.g., if working with flammable materials or chemicals, ensure face coverings are flame-resistant)". For those activities, N-95 respirators or other PPE used under existing industry standards should continue to be used, as is defined in accordance with OSHA guidelines (NYS Guidance). PPE needed for jobs requiring a higher need of protection will be provided at the appropriate level.

        Masks will be available at the entrance points of the buildings on campus. All people entering buildings will be required to wear a mask that covers the nose and mouth.

        The College has a large inventory of small, medium, large and extra large neoprene gloves. For most activities, gloves are not required, and our experience is that there is not a large demand or need for gloves. We will keep careful track of the inventory of both gloves and masks, and reorder as needed.

        All individuals returning to campus will be provided with masks and other appropriate protective gear.

        Public Safety officers operate behind desks at building entrances and will maintain a minimum of six feet from anyone entering. Officers will be provided with masks, and gloves for personal use if needed, and will be issued to those who do not have protective equipment. Only authorized personnel are allowed to enter buildings and anyone entering must be wearing a mask.

      2. Acceptable face coverings cover both nose and mouth and include but are not limited to cloth and surgical masks. Masks with vents and bandanas are not acceptable face coverings.
      3. Surgical masks are not allowed to be shared and cannot be easily disinfected. When surgical face masks are visibly soiled, moist, and damaged, they must be appropriately disposed of. Designated PPE disposal bins should be marked and placed in high-traffic visible areas
      4. All personnel should reference CDC guidance on the use of PPE and familiarize themselves with updated guidance, fact sheets and videos at: In addition, as will be referenced in forthcoming CUNY guidance, the NYC Department of Health has recently issued updated guidance on face coverings, which "recommends people over the age of two-years-old wear snug fitting masks with two or three layers of material to better prevent unfiltered air from passing through. Alternatively, New Yorkers may wear two masks, with a cloth face covering over a disposable mask" (NYC Guidance)
      5. e. Limit the sharing of objects, such as tools, equipment, machinery, touchscreens, and vehicles, as well as the touching of shared surfaces. In cases where objects must be shared, individuals should wear gloves (trade-appropriate or medical) when in contact with shared objects or frequently touched surfaces. When gloves are impractical, individuals should practice hand hygiene before and after contact. Users will be instructed on proper cleaning procedures and will be required to clean the equipment after use, in preparation for the next user
    2. Hygiene, Cleaning, and Disinfecting

      Hygiene, cleaning, and disinfection of College spaces will adhere to the guidance and requirements from the Centers for Disease Control and Prevention (CDC) and Department of Health (DOH), and the College will maintain logs on site that document date, time, and scope of cleaning and disinfection.

      To reduce exposure for custodial personnel, all campus personnel will be required to clean their own personal spaces. This includes desks, lockers, and any other spaces dedicated to a single person. Appropriate cleaning supplies will be provided by the College.

      Campus cleaning plays an important role in mitigating COVID-19. To that end, each person is asked to clean their work areas and office areas with disinfectant wipes and/or quaternary disinfectants provided by the College at a frequency as deemed appropriate. From a campus perspective, staff are asked to pay particular attention to the following categories: tables; doorknobs; light switches; countertops; handles; desks and benches; phones; keyboards; faucets and sinks; and touch screens. Common surfaces frequently touched by multiple people such as elevator buttons, security desks, and door handles to buildings and stairwells will be cleaned and disinfected at least daily by the custodial staff.

      Logs will be maintained documenting cleaning and disinfection schedules for shared facilities and common areas maintained by CCNY. The Facilities Department has oversight of all common areas and supervisory staff to oversee that the work is completed.

      Hand hygiene stations containing alcohol-based hand sanitizer containing at least 60% alcohol will be provided and maintained at the entrance to all facilities, and next to all elevators and in any areas where sinks are not readily available.

      Restroom facilities will be stocked with soap and disposable paper towels and restocked on a daily basis, or more frequently if needed. In many bathrooms on campus, it is impossible to wash hands without then having to touch a faucet when you are finished. Touchless hand sanitizer dispensers will be placed just outside these bathrooms. Signs will be posted in these bathrooms instructing users to wash and dry their hands, and then "touch up" with hand sanitizer upon exit.

      All rooms/offices will be supplied with a quaternary disinfectant, or equivalent, that will be used by occupants to clean high-touch surfaces at a frequency deemed appropriate for the space.

      NYS DOH and CDC posters will be located throughout the buildings that outline the principles of proper hand washing. Building video monitors available throughout buildings will also be used to communicate CDC hand washing and cleaning/disinfection procedures.

      Campus personnel will be responsible for the daily disinfection of their own work environments and equipment located within these environments. Common surfaces frequently touched by multiple people, should be cleaned and disinfected at least daily. Campus personnel should increase the frequency of cleaning and disinfection based on the level of use.

      Common spaces on campus will be regularly cleaned and disinfected by the CCNY Facilities Department. High risk areas used by multiple individuals and frequently touched surfaces will be more frequently cleaned. Registered disinfectants on the Department of Environmental Conservation's (DEC) list of products identified by the Environmental Protection Agency (EPA) as effective against COVID-19 will be used.

      Rigorous cleaning and disinfection must occur at least after each shift, daily, or more frequently as needed.

      If an individual on campus reports symptoms of COVID-19, the rooms visited by the individual will be closed. The rooms will remain closed for seven days, consistent with CDC guidlines, and measured from the last time the individual was on campus, or until the individual reports a negative COVID test, whichever comes first. Only normal cleaning procedures are indicated after re-opening a space that has been closed for at least seven days. This includes any room on campus, such as administrative offices, research laboratories, computer labs, libraries and classrooms.

      Spaces visited by an individual who reports COVID-19 symptoms that cannot be closed will be cleaned and disinfected including, at a minimum, all heavy transit areas and high-touch surfaces (e.g., tables, elevators, facility entrances, badge scanners, restroom handrails, equipment, door handles). The campus owns a variety of equipment that will be deployed based upon the nature of the room/space and the types of equipment that need to be disinfected. Examples include but are not limited to hand-held UV disinfection units and electrostatic misters. Finally, if needed, the campus will hire an outside vendor to disinfect affected areas.

      Sharing of food and beverages is prohibited. Common dining areas will remain closed.

    3. Communication

      Signage around campus reminds all personnel of the CDC guidelines for COVID-19 safety and proper personal hygiene in the workplace.

      The Director of Environmental Health and Occupational Safety sends a daily bulletin to all Facilities staff to inform them of any potential COVID-19 contaminated areas on campus due to individuals who have symptoms of, or a positive test for COVID-19. These areas of campus will be closed until they are safe for reentry.

    4. Training & Screening

      COVID-19 training will be required of all campus personnel, including students, before being allowed to return to campus. The Blackboard training module will be used wherever possible. In-person training, provided by the Campus Coronavirus Liaison or one of his direct reports in EHOS, will be used for individuals and groups for whom the Blackboard training is impractical. Training will also include the proper use of PPE, and basic cleaning of personal spaces.

      All campus employees have been informed, and will be reminded regularly, that they should not report to work if they are unwell.

      Each returning person will be required to go through a Health Screening Check each day they come to campus using the CUNY Everbridge application.  The screening application will respond to a simple, five-question, survey each day they plan to come to campus. The student or employee is asked if he/she/they has had any symptoms of COVID-19 in the past 14 days, has tested positive in the past 14 days or been in close contact in the past 14 days with someone who is suspected or confirmed to have COVID-19, or notified by a medical provider or the NYC Test and Trace team to remain home because of COVID-19. The application will also ask if you have experienced a fever of 100 degrees or higher and if you have travelled within a state listed as a high risk state within the past 14 days.  Anyone who answers "yes" to any of the questions is not allowed to come to campus. This information will be reported to the Campus COVID Coordinator and notification will be made to Senior Management and the COVID Liaison. Information on how to get tested will be provided to the person who failed the screen.  Reports will be generated and sent to the approiate CUNY contact at Central Office.

      All personnel who have been on campus in the past five days will be required to immediately notify their supervisor or Human Resources if their responses to any of the aforementioned questions changes, such as if they begin to experience symptoms, including during or outside of work hours, regardless of whether they take the Health Screen test or not.

      The College will follow the DOH Interim Guidance for Public and Private Employees Returning to Work Following COVID-19 Infection or Exposure for protocols and policies regarding students and employees returning to work after a positive COVID-19 test or exposure to someone who has had a positive COVID-19 test.

      The CCNY COVID Liaison, along with the Campus COVID Coordinator is responsible for reviewing the daily screening questionnaires. They will collate and distribute information about the health of the campus community as compiled from the NYS daily health screening template (including data on positive cases).  The COVID Liaison will provide information on the health of the campus community to the SVC of Institutional Affairs and the Campus Reopening Committtee.

      Information about those suspected of COVID-19 will come from the Everbridge application that will easily flag anyone who has answered "yes" to any of the questions. All individuals that cannot use the application, will need to visit a CCNY Screener for admittance into our buildings. Any individual who screens positive for COVID-19 symptoms will be provided with information on healthcare and testing resources.

      All individuals coming to campus will follow the campus access protocol documented here: This will provide the necessary data (name, e-mail, cell #) for contact tracing should an individual test positive for COVID-19. The College will cooperate with the State and local health department to trace all contacts in the workplace dating back to 48 hours before the individual first experienced COVID-19 symptoms, or tested positive, whichever is earlier.

      The City University of New York has established a mechanism that tracks employees who have tested positive for COVID-19. For CCNY employees that have tested positive, they have a responsibility to contact the CCNY COVID-19 hotline at (212) 650-8801 or (212) 650-7682.

    5. Reporting Unsafe Practices

      (This section is the purview of the Conflicts sub-committee. We leave these items here for now from the Research Reopening plan)

      Unsafe practices should be reported immediately.

      All personnel should report unsafe practices to their supervisor. Confidential reports can be made to the Associate Provost for Research, the Provost, the Vice President for Operations or Human Resources.

      Resolving issues with unsafe practices is ultimately the responsibility of the Provost. Resolving such issues among Facilities and Public Safety staff is ultimately the responsibility of the Vice President for Operations.

    6. Employer Plans

      This safety plan will be conspicuously posted at the entrance to each campus building and by the elevator on each floor in use by campus community members.

    7. Phasing-In of Campus Re-opening

      As the campus population density is increased within the limits at each of the five stages below, priority for access to campus will be given to those who cannot successfully do their work at home, who need access because of poor internet connection at home, or whose living situation at home makes work at home difficult.

      The criteria listed here for each Stage are subject to change as we learn more about the transmission, prevention, and treatment of the virus.

      Any transition from one stage to another will be communicated to CUNY Central and the COO's office.

      Stage 0 – (Essential; < 10% total campus capacity) Only essential personnel, approved research labs at 25% capacity, and approved in-person or hybrid classes, are permitted to be regularly on campus.

      Stage 1 – (<25% total campus capacity) We will enter Stage 1 provided the positive COVID-19 test fraction in NYC remains below 5%, as reported here: Approved research labs may operate at up to 50% capacity. Faculty, staff and graduate students with on-campus research or creative work may use their offices on a rotating basis. Undergraduate and graduate students may be approved to use specific campus spaces for the purpose of internet access, research and studying.

      Stage 2 – (<50% total campus capacity) After at least four weeks of Stage 1, and if the positive COVID-19 test fraction in NYC remains below 3%, as reported here:, and campus protocols are effective at preventing the spread among our campus population, we will allow more members of the campus community to return to campus, while still encouraging work that can remain off campus to do so. Increasing the campus density will allow faculty and staff to access their offices more frequently and more campus spaces may open up to students. Increased cleaning and sanitizing protocols and staggered schedules will be enacted due to the increase in on-campus presence. Approved research labs may operate at up to 75% capacity. All programming and events will remain virtual.

      Stage 3 – (<75% total campus capacity) As long as the virus persists in the population without a vaccine, it is not anticipated that we would see any benefit from entering Stage 3 Entering Stage 3 requires a positive COVID-19 test fraction below 2%. No change in research capacity occurs with Stage 3.

      Stage 4 – (100% total campus capacity) We enter Stage 4 and return to normal operations if an effective vaccine has been administered to the campus population and the positive COVID-19 testing rate is below 1%, as reported here:

    8. Process for laboratory reopening approvals

      To manage the reopening, researchers who wish to restart their laboratory operations must submit a research reopening plan for review by the Research Reopening Review Board (RRRB) which consists of faculty and administrators from Science, Engineering and the Medical School, as well as the Director of Environmental, Health, and Occupational Safety and the Assistant Vice President for Facilities. The RRRB submits vetted plans to the Provost for final approval.

      Once plans are approved, re-entry to the campus buildings will follow the campus access protocol described here:

Part 2: Response

This section describes CCNY's prevention and containment policies and measures in response to COVID-19, including:

  • Contact Tracing
  • Isolate and Contain protocols
  • Cleaning Policies
  • Communications and Messaging
  • Discussions of Building Closings

Contact Tracing, Isolation, and Containment

Contact tracing is an important disease control measure to prevent further spread of COVID-19. These are the contact tracing processes that CCNY will follow when a positive COVID-19 test is reported by someone who has been on campus during their infectious period – defined as two days prior to showing any symptoms of COVID-19/receiving a positive test result.

Contact tracing is the practice of:
  • Notifying a person who has tested positive to isolate
  • Gathering information on the contacts that person had during their infectious period, so that those individuals can be contacted and asked to quarantine.

Individuals who have tested positive for COVID-19 will be contacted by either Human Resources (employee) or Student Services (student) and will be asked who they have been in physical proximity to while they may have been infectious. We utilize directives from the NYCDOH and CUNY to identify a contact as someone who has been within six (6) feet of the infectous person for a combined total of 10 minutes over a 24 hour period. These contacts are then notified about their potential exposure (without revealing the identity of the diagnosed person) and asked to quarantine and are not allowed on campus during the 14-day quarantine period (while 14 days is longer than current CDC guidance, this is a CUNY requirement). Additionally, the NYCDOH is notified of the person testing positive and all contacts that meet the above criteria. The NYCDOH then provides further contact tracing.

  1. Testing and Reporting a Positive Test

    The CCNY campus is not set up to perform on-site testing.  However, anyone showing symptoms, reporting through the Health Screen app and/or going into a quarantine space in either our residence hall or off-campus, will be asked to take a COVID-19 test. The following testing centers are nearby: CVS at 130 Malcom X Blvd, Ryan Health Center, 2381 Fredrick Douglass Blvd, and St. Nicholas House, 281 W 127th St. On the North side of campus there is a testing center at the Convent Ave Baptist Church.  For those who are off-campus, we will assist them by providing the information of their nearest testing center.  If they are too sick to leave their residence to take the test, we would assess their status and help them seek medical attention.

    As part of returning to campus, individuals must complete a daily health screen check, using the CUNY Everbridge Health Screen app, or utilize an in-person CCNY Campus Screener.  If the person cannot pass the health screen check, the Everbridge will notify the CCNY COVID Coordinator and the CCNY Campus COVIDs Liaison via email.  The Coordinator and Liaison will notify CUNY, Senior Management and the appropriate campus contacts in accordance with CUNY guidelines.  Reports will be generated and sent to the CUNY Central Office and CCNY Senior Leadership. 

    When an individual receives a confirmed positive test for COVID-19, they must report this result through the app or by calling the hotline at (212) 650-8801 or (212) 650-7682.
    The Campus Coronavirus Coordinator will immediately contact the Coronavirus Liaison, who will then notify the state and local health departments and begin contact tracing protocols.  Notification will also be sent to the CUNY SVC for Institutional Affairs, the Campus Reopening Committee and the Chancellery/Chief Operating Officer's office.
    Confidentiality must be maintained as required by federal and state law and regulations.
    In the case of an individual testing positive, CCNY will follow the guidance issued in the "Employees Testing and Evaluation Protocols for COVID-19" memorandum issued on 3/15/2020 by the Executive Chamber. While this document was written for NY State employees, students will go through a similar process as described in the Tracing section below.

  2. Tracing

    Primary contact tracing responsibilities and procedures for identified cases of COVID-19 are the provenance of the New York State Department of Health and New York City Department of Health. New York City DOH is responsible for contact tracing protocols and how we should inform individuals who have had contacts that put them at risk of infection, advising them regarding self-quarantine and testing, and providing the necessary support. Our process is to gather contact tracing information from the infected person and then contact those and ask them to quarantine. 

    CCNY will assist the New York City Health Department of Health in the identification and tracing of those individuals who may have tested positive for COVID-19. By performing initial contact tracing functions and coordinating with the health department by supplying them with the names and contact information of all of those who were potentially exposed.

    The CUNY Everbridge Health Screen App, along with City College's access authorization data base, will assist in the contact tracing program. The contact tracing core team will be made up of the College Nurse and representation from Human Resources and the Office of Environmental Health and Safety. 

    Regarding protocols and policies for employees and/or students seeking to return to work or class after a suspected or confirmed case of COVID-19, or after the individuals have had close contact with a person with COVID-19, CCNY will refer to NYSDOH's "Interim Guidance for Public and Private Employees Returning to Work Following COVID-19 Infection or Exposure." CCNY will use contacts with local health departments and establish a relationship with healthcare systems in the area for treating students and community members.

    CCNY will follow New York State, New York City and CUNY established protocols for:
    • Communicating with students, faculty and staff who have come into close (within six feet) and/or sustained (more than 10 minutes over 24 hours) contact with confirmed cases
    • Communicating directly and immediately with the campus community regarding cases and the campus response. This information can be found on our website at Return to Campus ( and by looking at the Access to Campus, Buildings and COVID Status dropdown.  Additionally, you can look at the NYS education reporting site by going to
  3. Isolate and Contain

    Effective isolation and quarantine policies and resources are key to the mitigation of potential clusters or outbreaks of COVID-19 on campus. The CDC defines isolation as separating sick people with a contagious disease from people who are not sick, and quarantine as separating and restricting the movement of people who were exposed to a contagious disease to see if they become sick.

    Isolation at CCNY begins with screening. All individuals (faculty, staff and visitors) will be screened via the Everbridge Health Screen app online or through our Kiosk in the NAC if they do not have access to the app. Persons who may have been exposed to an individual with COVID-19, or who demonstrate evidence of infection, will be denied entry to all CCNY buildings and facilities.  CCNY's current policy is that all persons coming to campus on a consistent basis must be authorized through an Authorization Process.  Visitors or employees who infrequently need to come to campus must also be approved by sending a request and having it approved by the Provost. 

    An individual or group of individuals who become sick during regular activity will be asked to exit the premises or will be transported in accordance with our Transportation of the Sick protocols (see below). Such individuals will be provided with respiratory protection and will be assisted in leaving the premises. Rooms ASRCG/762, MR/15A and CWE-7-33 have been set aside to accommodate patients awaiting ambulance or assisted transport. The ambulance service must be informed prior to arrival on site that the person is exhibiting symptoms consistent with COVID-19.

  4. Quarantine

    Circumstances for quarantine will include:

    • Individuals who are known to have been in close (within six feet) or sustained (10 minutes or longer) contact with an individual who tests positive for COVID-19 over a 24 hour period.  This timeframe comes directly from the NYC Department of Health
    • Individuals who have been tested for COVID-19 on the advice of a physician or other health professional and are waiting for the test results
    • Individuals who have attended in-person classes or participated in activities for more than 10 minutes within six feet of an individual who tests positive for COVID-19
    • Individuals who share a bedroom, bathroom, kitchen, and/or common living space with an individual who tests positive for COVID-19 (suite mates or same floor)
    • Individuals arriving to campus from out of state from areas designated by NYS to have a high prevalence of COVID-19. The current list of states is available on the NYS travel advisory webpage.
    • Individuals who travel outside of the contiguous states must quarantine for 14 days.  Unlike NYS guidance, CUNY does not allow for the traveler to test out.
    • Faculty, staff, students, or Individuals who are diagnosed with COVID-19 will be instructed to stay at home by the CCNY core contact tracing team and will not be allowed entry to College buildings or facilities. Access to the facilities will only be restored on presentation of a note from a health professional certifying that the person is no longer infectious or has been symptom-free of symptoms, without medication, for three days or more.  In the event that any signs or symptoms are present and the persons answers the question(s) in the affirmative, the CCNY Daily Health Check app will not provide the necessary OK to come to campus.
  5. Transportation of the Sick

    After separating faculty, staff, and students with COVID-19 symptoms (such as fever, cough, or shortness of breath), individuals who are sick will be sent home or to a healthcare facility, depending on how severe their symptoms are, and will be told to follow CDC guidance for caring for oneself and safeguarding others.

    CCNY will follow the CDC's "Guidance for Shared or Congregate Housing" for those that live in campus housing or room with others off-campus. We will provide an isolation room for those who are suspected of being sick until transportation can be arranged. On-campus healthcare providers will use standard transmission-based precautions when caring for sick people.

    Before calling an ambulance or bringing someone to the hospital, we will first try to call to alert them that the person may have COVID-19. For residents of the Towers at CCNY, case management of all persons with COVID-19 symptoms or diagnoses, and all persons under quarantine after exposure, will include placement in isolation/quarantine housing for 14 days. Psychological support, support for basic needs, and ongoing monitoring while isolated, will be provided.

  6. Notify Health Officials and Close Contacts

    In accordance with applicable federal, state and local laws and regulations, in the event that an individual tests positive for COVID-19, CCNY will notify CUNY, NYS, and the NYC DOH, as described above.  The CCNY Campus Coronavirus Liaison will update our website so that the community can see the current COVID status.

    They must also immediately notify the Chancellery/COO's office, faculty, staff, and students while maintaining confidentiality in accordance with the Americans with Disabilities Act (ADA), FERPA and other applicable laws and regulations. 

    Through the New York State Contact Tracing Program, they must also advise those who have had close contact with a person diagnosed with COVID-19 to stay home or remain in their living quarters and to self-monitor for symptoms, and follow CDC guidance if symptoms develop.

    Once the Coronavirus Coordinator determines that a person on campus has tested positive for COVID-19, the Coordinator will try to identify the time frame for tracing the occupant's movements on campus. CCNY will assume that the positive occupant may have been communicable 48 hours prior to the onset of symptoms and that occupied areas may be tainted for up to seven days after the positive occupant was present in them. 
    CCNY will identify the areas where the positive occupant was present and, in consultation with the Chancellery/COO's Office, Facilities, Public Safety, and affected departments, develop a disinfection plan.

  7. Cleaning Policies

    CCNY will close off affected areas, open windows where possible, and wait at least 24 hours after the positive occupant was present before beginning cleaning and disinfection. CCNY's goal is to close a space for ten (10) days, if at all possible, after a positive test to ensure the area is free of the virus.  If we need to clean before the seven (7) days, CCNY will follow enhanced cleaning for prevention guidance and wear full PPE. Facilities will communicate the scope of enhanced cleaning and disinfection with Facilities management, Public Safety and the affected departments, including subsequent restrictions on accessing areas and applicable signage. CCNY will also follow communications protocols for campus community notification.

    CCNY will ensure adherence to hygiene and cleaning and disinfection requirements as advised by the CDC and NYSDOH, including "Guidance for Cleaning and Disinfection of Public and Private Facilities for COVID-19," and the "STOP THE SPREAD" poster, as applicable.

    CCNY custodial supervisors will maintain logs that include the date, time, and scope of cleaning and disinfection. Data will be recorded on a spreadsheet, maintained by Facilities management, detailing disinfection frequency. Custodial supervisors will keep a record of the daily sanitizing, including the room number, date, and the names of the supervisor and team members in the space.

    As part of the protocol, cleaning and disinfection frequency for each facility type will be detailed and assigned to the responsible party. High traffic areas will be disinfected two to three times a day. Examples of high-traffic areas include, but are not limited to building entrances, and restrooms (including door knobs, light switches, handles, toilets, faucets, sinks etc.).

  8. Hygiene Stations

    The CCNY Facilities department is responsible for the installation and maintenance of hand sanitizer dispensers, containing an alcohol-based hand sanitizer with at least 60% alcohol, which will be placed in convenient locations throughout the campus – particularly in areas where handwashing facilities may not be available or practical. 

    Signage will remind individuals that alcohol-based hand sanitizers can be flammable and therefore we may not place them in certain areas of a campus. Signage near hand sanitizer stations will also indicate that visibly soiled hands should be washed with soap and water; hand sanitizer is not effective on visibly soiled hands.

    Information on all the locations and types of hand sanitizer in the common spaces is available on our website.

    We currently have:

    • 147 hand sanitizing stations by common spaces closest to or next to heavy traffic areas, including:
      • water fountains
      • elevator banks
      • and entrances.
    • We have installed hands-free sanitizers at all entrances. Hand sanitizers are available throughout common areas
    • Hand sanitizers are accessible throughout all the libraries on campus.
    • CCNY will post signs recommending and reinforcing guidelines on handwashing with soap and water for at least 20 seconds
    • We will place receptacles around the institution for the disposal of soiled items, including paper towels and PPE
    • Handwashing stations (restrooms) will have soap, running water, disposable paper towels, and a lined garbage can. 

    CCNY will ensure regular cleaning and disinfection of restrooms. Restrooms will be cleaned and disinfected more often depending on frequency of use.  To deyermine when a restroom was last cleaned, a sign will be posted on the door with information regarding date and time of cleaning.  We will follow the best practices to implement cleaning and disinfection in shared (i.e., communal) bathrooms.

    Additional measures include, but are not limited to:

    • Physical barriers between showers, toilets and sinks, if six feet of distance cannot be maintained 
    • Paper towel dispensers in lieu of air dryers
    • Placement of sanitizing stations outside bathrooms that don't have no-touch faucets
    • Where the physical layout of the building permits, the designation of communal bathrooms for use by specific rooms or individuals may limit cross contamination and assist with traffic control
    • Limiting storage of personal items within the communal bathroom.
      CCNY will ensure distancing rules are adhered to by using signage, such as "occupied" markers, or other methods to reduce restroom capacity where feasible.
    Cleaning Supplies and Equipment

    Facilities will be using the following equipment and disinfectants:

    • Quaternary disinfectants (Spic and Span Disinfectant and 3M 25H Quat Disinfectant) Both EPA approved
    • Kaivac No-Touch cleaning systems for restrooms. This is a light pressure sprayer with a vacuum to pretreat, scrub and clean the space
    • Portable hand-held ultraviolet light disinfecting equipment—for key boards and other equipment sensitive to spray disinfectants
    • Steam cleaners (for water fountains and restrooms). These high temperature steamers instantly kill germs and disinfect the area sprayed
    • Electrostatic sprayers (currently on order). This is a backpack sprayer to mist and instantly disinfect large areas.

    Supervisors will be responsible for the proper use of equipment and the training of custodial staff to meet the needs of the campus.

    Procurement of Necessary PPE and Cleaning Supplies and Services

    CCNY's Finance department, consisting of the Financial Accounting, Budget, Procurement and Accounts Payable teams, is working to ensure that critical financial services continue to be delivered to the CCNY community during these unprecedented times.

    CCNY's Procurement team expects to purchase face masks, hand sanitizer, and ethanol in large quantities and will work with our suppliers to provide critical products to meet requests from departments in an expedited fashion.

    Cleaning supplies are to be purchased according to CUNY's purchasing hierarchy to ensure that CCNY's needs are adequately and consistently met. These vendors include the state of New York's preferred source supplier (New York State Industries for the Disabled); CUNY's maintenance, operation and repair vendor (Grainger/Edge Electronics); and, where necessary, from other contracted vendors.

    As with any campus department, Facilities will also be able to purchase items directly from the University's MOR supplier, Grainger/Edge Electronics, and through the CUNYfirst marketplace interface, "Punch-out," which can be found under the "Requisitions" tab in CUNYfirst. CCNY's Procurement team will work with Facilities, as well as with all other departments, to ensure that COVID-19 response-related items are ordered and delivered from a variety of sources should certain items not be available through the marketplace interface.

    It is anticipated that Facilities team members will provide daily and enhanced cleaning of the campus. However, when there is a confirmed case of COVID-19, as identified by CCNY's Human Resources team, an external/contracted vendor may be engaged to provide additional cleaning of areas visited by the infected person(s), including any common areas. CCNY's Procurement team will source these external cleaning services pursuant to the University-wide agreements established by Central Administration, and will coordinate with Facilities once the vendor has been selected.
  9. Financing

    If a specific department requests PPE equipment, a requisition can be submitted into CUNYfirst. The item must be charged to the program code specifically created for COVID-19-related purchases: 80431. CCNY's Finance team will ask departments to project their PPE spend in six month increments, including, if required, on a prescribed or requested delivery schedule of PPE related items. This will allow Procurement to uniformly address CCNY's needs, and take advantage of favorable terms with larger orders.

    Official Communications from the Finance Department to College Vendors/Suppliers

    The College Fiscal Affairs Office (Procurement and AP Teams) will require its vendors—through an official communication—to comply with its policy of ensuring proper safety standards when visiting campus to complete necessary work. Namely, the vendors will be asked to:

    • Practice social distancing (minimum of six feet)
    • Use face coverings 
    • Ensure sick employees stay home
    • Consider possible daily wellness checks
    • Educate their employees on the necessary steps they can take to protect themselves at work (proper hygiene, including handwashing, routine cleaning of frequently touched surfaces, etc.)
    • Check-in with the Office of Public Safety every time they visit the campus.

    This official communication will also state that vendors who must complete essential work on campus (i.e., maintenance and repair of key infrastructure), are to provide a written COVID-19 Preparedness and Response Plan as stated in OSHA 3990-03 2020, "Guidance on Preparing Workplaces for COVID-19."

    Additionally, please be advised that the University Office of General Counsel is working on University-wide contract language to incorporate into new and amended agreements to address concerns regarding contracted vendors providing work on campus. Official Communications from the Finance Department to College Requestors/End-Users

    CCNY's Fiscal Affairs Office (Procurement and AP teams) will send a notification to the College community informing them that any requisition for goods or services directly related to COVID-19 must use the program code, 80431. This notification can also contain the latest shipment and delivery information of goods procured by CCNY's Procurement team.

  10. Safety for Cleaning Staff

    Cleaners are required to wear disposable gloves to clean and disinfect surfaces as well as eye wear/goggles to prevent splashing. Tyvek suits and approved safety measures will be observed when cleaning known or potentially infected areas.  All PPE equipment will be provided for the workforce by the campus.

    All cleaning staff will be trained on COVID-19 disinfection procedures using CDC guidelines.  In addition, all Facilities personnel will undergo COVID-19 training offered by New York State.

    Cleaning Exposed Areas

    If someone is suspected or confirmed to have COVID-19, CCNY will follow CDC guidelines on "Cleaning and Disinfecting Your Facility" including:

    • Closing off areas used by the person suspected or confirmed to have COVID-19
    • Assessing if the areas can be closed off for ten days. If the area cannot be closed for ten (10) days, we will wait 24 hours before cleaning and disinfecting to reduce risk to cleaning personnel. If 24 hours is not feasible, we will wait as long as possible
    • Opening outside doors and windows to increase air circulation in the area
    • Cleaning and disinfecting all areas used by the person suspected or confirmed to have COVID-19, such as offices, classrooms, bathrooms, and common areas.

    Once the area has been appropriately cleaned and disinfected, it can be reopened for use. Individuals who have not had close contact with the person suspected or confirmed to have COVID-19 can return to work in the area or resume on-campus activities immediately after cleaning and disinfection.  If more than ten days have passed since the person suspected or confirmed to have COVID-19 visited or used the facility, additional cleaning and disinfection is not necessary, but routine cleaning and disinfection will continue.

    In the event an individual is confirmed to have COVID-19, CCNY will provide for the cleaning and disinfection of exposed areas with such cleaning and disinfection to include, at a minimum, all heavy transit areas and high-touch surfaces (e.g., elevators, lobbies, building entrances, badge scanners, restrooms, handrails, door handles).

    Cleaning Support for Self-Cleaning

    CCNY will provide disposable wipes to staff and faculty so that commonly used surfaces (e.g., keyboards, desks, and remote controls) can be wiped down before and after use. We will provide appropriate cleaning and disinfection supplies for shared and frequently touched surfaces for employees and encourage all department employees and cleaning staff to use these supplies following manufacturer's instructions for before and after use of these surfaces, followed by hand hygiene.

    Occupants of the campus will be vested with the responsibility for cleaning their own work areas. CCNY will provide workspaces with single use disinfecting wipes and/or multi-surface spray cleaners to support self-servicing of touch points. For College-owned vehicles, drivers will clean and disinfect high touch points on and in vehicles before and after each use. Disinfecting supplies will be stored in each vehicle.

    Facilities will provide spray bottles with disinfectant and microfiber rags in all offices/workspaces to ensure the areas are kept free of contaminants.  The disinfectants in use are the Spic and Span disinfectant and, for emergency cleaning purposes, Quat 3m 25H disinfectant—both are EPA (Environmental Protection Agency) approved.

  11. CCNY Dining Facilities

    At this time, CCNY does not plan on opening its main cafeteria. 

    In the common spaces, with tables and chairs, CCNY will prohibit shared food and beverages (e.g., buffet-style meals), and reserve adequate space for individuals to observe social distancing while eating meals, unless individuals are members of the same household.

    Where possible, we will increase ventilation of outdoor air (e.g., by opening windows and doors) while maintaining safety precautions. Patios or outdoor spaces that allow for open air meetings may serve as a substitute for indoor meeting spaces, weather permitting.

    HVAC Systems

    The CCNY Campus Heating, Cooling and Air Conditioning (HVAC) system consists of a combination of central air handling equipment that provide forced air to large sections of building space as well as localized fan coil units that provide heating and cooling to smaller spaces. HVAC equipment will be operated in a manner that reduces particulate carryover by matching the air handling units with the highest possible MERV rating up to MERV13.

  12. Communications and Messaging

    As part of our response to questions related to our campus reopening, CCNY is committed to the safety, security, transparency and awareness of its students, faculty, staff, donors, alumni, visitors and community. Our campus will maintain all efforts to be flexible in the face of changing regulations and guidelines from both the state and city of New York, as well as those coming directly from CUNY.

    In an effort to most succinctly provide messaging and direction to our audiences, messaging will be specific to what is developed out of the Office of the President, in conjunction with the language approved under that guidance of the committees assigned to manage campus reopening. Any COVID-19 related language that is created by and/or outside of our committee will be vetted for relevance by the committee, and approved by the senior advisor to the president, Dee Dee Mozeleski, prior to wide-range circulation.

    Campus COVID-19 communication will be digitally available to the campus community and others via the CCNY website at In addition to the website, communications will be shared via our official CCNY social media platforms—primarily, Facebook, Instagram, and LinkedIn.

    The campus community will also be informed via text message campaigns, as well as on-campus digital display signage, on-campus print signage, and through platforms dedicated to reaching prospective students and families via CCNY's admissions office. The goal of all messaging is to provide transparency and clarity to all parties as we progress through the reopening process. This will include, but not be limited to, reopening protocols, information and guidance for all essential and non-essential CCNY personnel, and formal routes of communication during this transition period.

    Responding to Inquiries

    As part of the reopening initiative, our campus will respond to questions and comments from faculty, staff, students and families via a designated "call center" offering communication via phone call and phone text mediums. Information on how to access and reach CCNY in this way will be clearly noted as part of the communication package(s) sent out using all previously mentioned mediums.

    Signage and Notifications

    Print and digital on-campus signage will be displayed at the entrances and interiors (per open floor) of all buildings on campus. These signs will be reminders of proper hygiene, social distancing orders, interaction limitations, open and closed rooms/labs and offices, and PPE/mask guidelines. The signage on display in print or digital formats, will be replica signage from CDC established guidelines, and may be paired with CUNY- and building-specific guidelines. Messaging, in any format—web, social media, text message, email, print, and other digital formats—will maintain clear and concise instructions and be specially branded for recognition and consistency, and will include, but not be limited to:

    • Best practices
    • Health risks/advisories (including "hot spot" locations across campus)
    • Reminders and recommendations
    • Celebrations of achievements in the battle against COVID-19 as we reopen
    • Disclosure of available resources.
  13. Building Closings

    Should the campus need to close operations, CCNY will follow the directions of the Governor's office or the CUNY Campus Reopening Committee and the Chancellery/ COO office on COVID-19 exposures. Whenever the lesser of 100 individuals or 5% of the total on-campus population – inclusive of students, faculty, and staff – of a higher education institution location test positive for COVID-19 within a rolling 14-day period, the location must immediately (1) transition all in-person learning to remote format(s) and (2) limit on-campus activities for a period of 14 days" (NYS Guidance). However, per the guidance, if CCNY tests an average of at least 25% of its total on-campus population for COVID-19 each week as part of an ongoing policy of surveillance testing it shall not be required to transition to remote learning or to limit on-campus activities unless the greater of 100 individuals or 5% of the total on-campus population test positive using a 14-day rolling average.  As of this plan's publication (Sprin 2021), only the Towers at CCNY is performing onsite testing.  The data, along with local and state data and guidance, will guide the campus working with the Chancellery/COO office on decisions as to closure.

    CCNY will close buildings to prevent the risk of COVID-19 exposure to the wider community when the number of positive cases and location of the exposure goes beyond areas that are easy to isolate. We will endeavor to avoid building closures, opting instead to close rooms and labs according to the protocols in Section II B. However, if in the judgement of the COVID Coordinator and/or the CUNY Campus Reopening Committee and the Chancellery/ COO office uncontrolled spread of the virus may be occurring in a building, a building may be closed for up to seven days.

    If it is necessary to close a building, the following procedures will be followed:

    • The Coronavirus Liaison will notify the President and consult the Chancellery/COO COVID-19 Task Force
    • The communication group will issue notifications to the potentially impacted students, faculty, and staff
      Impacted departments will initiate their ramp-down plans in accordance with the CUNY guidelines.

    The building or closed area will be cleaned in accordance with the CDC cleaning and disinfection guidelines.

Part 3: Enforcement, Assessment, and Conflict Resolution

This section of the reopening plan describes policies for ensuring compliance with COVID-19 related Health and Safety Procedures.

The City College of New York is committed to providing an excellent education for every student in an environment that maintains the health, safety and well-being of our entire campus community. Health and safety is a responsibility shared by the College community, including students, employees, contractors, vendors and visitors to the campus.

It is critically important that everyone who comes to the campus is familiar with all COVID-19 policies and protocols related to health and safety, and adheres to these policies, so that we can remain safe while on campus. Additionally, as these guidelines are continually being reviewed and updated, please regularly check the CCNY website and your email for any new information.

Until further notice, all members of the College community are subject to these policies and protocols when on campus, and are expected to comply to keep the campus safe. The College's goal is to support adherence—by everyone on campus— to our policies and protocols on matters such as face coverings and physical distancing, among other things. The primary method of achieving the goals is by educating the campus community through the CCNY website, signage throughout our campus, and other forms of communication (including required training and web-based meetings held by the President).


Individuals who fail to comply with established policies and procedures will be referred to the relevant College Office – e.g., Public Safety, Student Affairs or Human Resources (HR) – for appropriate action

  1. All employees, students, contractors and visitors to the campus will require valid identification to enter a campus building. Entry into buildings continues to be regulated by Public Safety. Vendors/Visitors to the College will be required to have an appointment in order to enter a campus building
  2. All are required to wear acceptable face coverings when inside the campus buildings unless an individual is alone inside a private office or other enclosed space. Acceptable face coverings for COVID-19 include but are not limited to cloth-based face coverings (e.g., homemade sewn, quick cut, bandana), surgical masks, and face shields that cover both the mouth and nose.  Persons who choose to wear face shields must also wear one of the previously mentioned face coverings
  3. All on campus grounds are required to wear acceptable face coverings outdoors whenever they cannot maintain a distance of at least six feet from others
  4. Employees scheduled to work on-site must complete a health screening assessment each day they are on campus, before or within one hour of reporting to work. Employees who are deemed not cleared to be on campus by the health screening assessment will be denied access to the campus or sent home immediately if already at work. The screener will notify the employee's supervisor and HR. Employees will be advised to contact their supervisor and HR in accordance with their call-out procedures
  5. Students, contractors, vendors and visitors to the campus must also complete a health screening assessment before entering any of the campus buildings and must be deemed clear prior to entering the building
  6. Employees who claim that they are unable to wear an acceptable face covering due to a disability will be immediately referred to Human Resources for follow-up. An appointment with HR will be required. Similarly, students will be directed to Student Affairs
  7. All must adhere to current physical distancing mandates, specifically, to stay at least six feet from other people and to avoid gathering in groups
  8. Everyone will be expected to cover their mouth and nose with a tissue when coughing or sneezing, or will be expected to use the inside of their elbow—even when wearing a mask. Used/soiled tissues must be discarded appropriately
  9. All individuals on campus are required to follow posted signage
  10. Use of elevators should be in accordance with physical distancing mandates.

Provided below are reporting and response procedures that will guide the College in addressing allegations of non-adherence to the College's health and safety policies and protocols.


Complaints and concerns related to non-adherence can be reported in a variety of ways:

  • Staff report concerns to their Supervisor
  • Faculty report concerns to their Department Chair or Dean
  • Students report concerns to the Division of Student Affairs
  • All Members of the Campus Community, including vendors, contractors and visitors report concerns to the Department of Public Safety:
  • Faculty and Staff report concerns to Human Resources:
Addressing Non-adherence

In the interest of the health and safety of the campus community including students, faculty, staff, contractors, vendors and visitors to the College, anyone who fails to adhere to the policies and protocols established to protect the well-being of the College community – after being advised to do so by an appropriate authority – will be asked to leave the City College campus.

Receiving complaints and informal resolution

Supervisors, Departmental Administrators, Student Affairs, Public Safety and Human Resources have the responsibility to do the following:

  • Receive concerns or complaints
  • Address directly the people involved by attempting to determine what occurred
  • Seek to resolve informally, with education to reinforce understanding of expectations related to policy adherence. For example, a departmental office will provide disposable face coverings as needed to enable policy adherence
  • Seek assistance from senior supervisors, department administrators, Public Safety, Student Affairs and/or HR as needed and as would be done for other concerns and complaints.
Refusals to adhere to policy and repeated complaints

If an individual refuses to adhere to the College's policies and protocols for health and safety after being asked to do so by an authorized staff member (see individual roles identified above), that staff member shall inform the individual that they must leave campus immediately

  • For employees who are expected to conduct their work on campus, time away as a result of a required departure from campus will be counted against time and leave balances, as appropriate
  • Students will be referred to the Office of Student Affairs and will have to meet with the Director of Community Standards  
  • Wearing masks is the law.

Repeat complaints of a serious nature (e.g. intentional disregard of policy/serious dangers to self or others) shall be handled by one or more of the entities listed below as appropriate.

  1. Public Safety
    1. Entry may be denied under Henderson Rule #2: "Individuals are liable for failure to comply with lawful directions issued by representatives of the University/College when they are acting in their official capacities. Members of the academic community are required to show their identification cards when requested to do so by an official of the college."

      Incident Report filed

    2. Referral to Student Affairs or Human Resources for follow-up.
    3. If necessary, appropriate application of NYC Health Code Section 11.31: Acts likely to spread disease prohibited.
  2. Student Affairs
    1. Counseling
    2. If necessary, appropriate application of the Henderson Rules and applicable CUNY and College policies and procedures.
  3. Human Resources
    1. Counseling
    2. If necessary, appropriate progressive disciplinary measures in accordance with applicable collective bargaining agreements and CUNY and College policies and procedures.

Additional Campus Resources

It is important to note that it is normal to experience a range of emotional reactions to the evolving global health situation. It may be the case that the related stress might be interfering with an individual's relationships, studies, work and daily life and consequently their ability to cope in a reasonable and professional manner. If it is determined that this is the case, resources are available to assist these individuals. (Note: a referral to the resources below will not necessarily preclude the need for punitive action.)


Part 4: Health and Wellness, Support and Outreach (Preliminary)

The City College of New York is actively planning for the return of many campus-based activities for Fall 2021. Plans will be re-wriiten/revised and approved to support this major change in campus population.  The goal will be to return people only where we can minimize the risk to COVID-19 exposure while prioritizing the health and safety of students, faculty and staff above all else.

This mode of delivering educational and campus support services does not mean that the College will cease to have a significant impact on the daily lives of our students, staff and faculty. In fact, it is exactly at this time that our connected community should be encouraged to reach out to the many departments on campus that have been established to support the varying needs of our campus. A safe, healthy and supported return for our community members is the priority for City College and it is with that mission in mind that we submit this Re-Opening Committee document:

With our need to establish strict social distancing guidelines, which in so many cases meant moving people away from the places they likely spent a majority of their time, we are able to see the tremendous increase in levels of anxiety for our community. We are also a campus in a system that has been disproportionately affected by the loss of our colleagues, extended families and alumni.

Conversations may feel much more tense, the stress of meeting a new set of demands brought on by video conferencing for so much of our daily routine, and the disconnect likely felt from not being physically near our colleagues, means an increase in feelings of isolation and stress. That sense of isolation will feel differently to different people and with the addition of so many changes to the norm we have come to understand, this is a burden that has continued to weigh heavily on our community. 

We know from recent reports that there is a marked increase in domestic violence incidents across all segments of our society. We know that as people seek out support for issues related to mental health, they may not always know which organizations are right for them, and where to seek additional emergency support related to housing, legal issues, access to medical insurance and caregiver support.

It is with that in mind that our Committee submits the following outline of initiatives already underway on campus, or those that might become part of our regular complement of programs, as we seek to ensure that the health and wellness of our community, and our surrounding neighborhood, remains a top priority for City College.

The protection of those on our campus who are most vulnerable to the effects of COVID-19 is of prime importance. Those groups include, but are not limited to those with serious medical conditions; uninsured or under-insured students, faculty and staff; homeless students, faculty or staff and our DACA students and those members of our extended community who must physically be on campus to work on initiatives that keep the campus open. Since closing the campus in early March, and moving the bulk of our work (where possible) to allow staff, faculty and students to continue to engage via remote options, the severity of the pandemic has continued to make us hyper-aware of community needs.

Prior to the March move to remote operations, the departments that manage emergency grants for the College (primarily the Office of Institutional Advancement and Communications, the Colin Powell School and the Division of Student Affairs) saw an increased number of emergency funding requests to help offset lost wages, medical needs, housing emergencies and tuition costs. Where we collectively might have received an average of $5,000 a month in total requests, with the increasing impact COVID-19 has had on New York City, that amount increased to closer to $25,000 a month in emergency needs.

There are different criteria set for emergency fund awards, with the monies allocated by the Foundation being the most flexible—any major and students can have outstanding tuition balances. But without the support provided by every department that has elected to use either their emergency funds or discretionary funds to address the increased student need, we likely would have seen a significant impact on students otherwise unable to afford rent, food, medical bills or tuition.

In order to continue to support the ongoing and projected emergency needs of our campus, we continue to engage our alumni and non-alumni donors in the solicitation of philanthropic gifts that can be used to help bridge the gaps when needed.

Well before COVID-19, we identified that food insecurity was a growing issue on our campus and our food pantry (Benny's Pantry) has continued to operate daily since mid-March, when the majority of the campus began their remote work and learning. While we have expanded the pantry constituents to include faculty, staff and students from across CUNY, we have not seen the projected increase in visits and we are working to determine if this is, in part, due to the numerous local bagged breakfast and lunch pick up spots in our immediate area. We have also established partnerships with local churches who have offered to host CCNY constituents when needed, as well as expanded our outreach through the Emergency Food Assistance Program (EFAP, HRA), which helps to promote the pantry, and with the Food Bank of New York.

Guests who need to use the Pantry can access it between 10am and 4pm by asking for a key assist, or by texting Dee Dee Mozeleski (OIAC manages the Pantry) for either anonymous visits or for emergency after hours needs.

Benny's Food Pantry is currently staffed solely by Ms. Dee Dee Mozeleski, Senior Advisor to the President and Vice President/Executive Director of the Foundation for City College and Office of Institutional Advancement and Communications. At this time, we have no plan to bring back anyone else in Ms. Mozeleski's office to help staff the Pantry in person. However, our Campus Public Safety team serves as a support to perform key-assists in the rare case of an emergency visit being requested.

Pantry stocking is done solely by Ms. Mozeleski and during each re-stocking, or visit to the pantry, all surfaces are wiped down with Spic and Span and other EPA approved cleaners

Visitors to the Pantry are welcomed to visit by appointment (including the few requests we receive for anonymous visits) and guests are limited to one person in the pantry at a time, with at least 45 minutes in between visits to allow for a cleaning of surfaces that are assesible during guest visits. The Pantry provides pre-packaged essentials and also allows guests to choose from foods that adhere to their dietary needs.

The Pantry is closed on weekends and holidays, but vouchers are available for those who may require access to fresh foods and pantry staples so that they may shop at our local partners restaurants and shops.

Pantry restocking is done once a month, during which time the Pantry is closed for a thorough cleaning of all surfaces. In addition, the Pantry is in a location that is part of the standard Facilities Department cleaning schedule so all floors are regularly cleaned.

We have been featured on WNYC and News 1 as one of the few local College-based pantries still open. Guests who use the pantry can also get information about other emergency assistance programs specific to cash benefits, housing placements, emergency services, etc.

Health and Wellness Center


Human Resources


COVID-19 Emergency Hotline

In early March, the College established an emergency hotline for any campus constituent who needed to share information (personal) about their health status, their interactions with others on campus (if they recently tested positive) and emergency resources available. The Hotline was available 24/7 but was primarily managed mostly during overnight hours by either President Boudreau or Ms. Mozeleski and later by Ken Ihrer, Celia Lloyd, Tony Liss, Teresa Flemming, Peter Baptiste and Lily Hassan. We would like to re-establish an appropriate use of the line, if needed, but will need to coordinate with others across campus to expand those who can be trained to take calls.

Clinical Psychology Services

Alumni Opportunities: We would welcome Clinical Psychology PhD alumni who are interested in supporting these initiatives through volunteer opportunities, specifically in the areas of clinical supervision, which will allow students in the program to see more patients in need, or by taking on, when appropriate, pro-bono cases for clients who would require a recommendation to another provider. Additionally, the Clinical Psychology PhD Program will enlist the Alumni Association in recruiting alumni to donate one hour pro bono psychological treatment to a member of the CCNY community for those who are unable to afford such services.

The Psychological Center, which is the training clinic for the Clinical Psychology PhD Program at CCNY, will be operating remotely for the Fall 2020 semester. The Psychological Center will be developing new programming as well as continuing with ongoing services during this time:

  • Individual Psychotherapy for children, adolescents and adults
  • Dynamic Play therapy for children
  • Crisis Counseling
  • Weekly CCNY Radio Mental Health series
  • Enhanced Desk Duty and Resource Referrals
  • Group psychotherapy for:
    • Survivors of Sexual Assault
    • Gender and Identity
    • Interpersonal Psychology
    • COVID-19 and Related Losses
    • Grief, Death and Loss
    • Dialectical Behavior Therapy for Adolescents and Adults
    • Mindfulness Practice During the Time of a Pandemic
    • Mindfulness Practice for Students transferring to CCNY
    • Emotional Support for International Students at CCNY
    • Race, Racism and Mental Health
Reporting Options

Anyone—of any gender, gender identity, sexual orientation, religious affiliation, citizenship status, race, class or educational level—can suffer from sexual harassment, including sexual violence. There are people at CCNY and in the community who can help if you or others experience it. We want to make sure you understand your rights as a member of the CUNY community, CUNY's policies, and other issues related to sexual harassment, gender harassment and sexual violence.

CCNY has employees specifically trained to offer support to victims of sexual harassment, gender-based harassment or sexual violence who may be consulted and who will keep information private.

Anyone who wishes to report sexual harassment, gender harassment and sexual violence should contact CCNY's Office of Diveristy and Compliance at or by contacting Diana Cuozzo, Chief Diversity Officer and Title IX Coordinator, at

Confidential Services

The Psychological Counselor/Confidential Advocate, Sophie English LCSW, provides confidential services to CCNY employees and students who have experienced gender-based violence. This includes sexual assault, sexual harassment, intimate partner violence, stalking, and gender-based harassment/violence. Services for CCNY students include short-term counseling, crisis support, consultation regarding reporting options on and off campus, and referrals to community organizations. For CCNY employees, services include consultation regarding reporting options on and off campus, and referrals to community organizations.

Education Programming

The Office of Diversity and Compliance also provides education programming on campus to staff, faculty and students on gender-based violence prevention as well as the CUNY Sexual Misconduct Policy and Title IX. Past workshop topics include Affirmative Consent, Bystander Intervention, Intersecting Identities and Sexual Violence, Healthy Masculinity, and Gender-Based Violence in the LGBTQ+ Community. 

Virtual Services

All services of the Office of Diversity and Compliance are currently operating remotely. Students and employees can meet with ODC staff either by phone or virtual video platform. The Office of Diversity and Compliance also continues to provide educational programming on virtual platforms. Since distance learning at CCNY began ,ODC has offered the following virtual workshops: Title IX: Response During Distance Learning; Supporting LGBTQIA+ Students During Distance Learning; Cultivating Healthy Relationships During Social Distancing; Social Media Observance of Denim Day; Speaking Out Against Racism: From Bystander to Upstander.

Off Campus Resources
COVID-19 and Intimate Partner Violence

We know that social distancing brings up extra challenges for some survivors, especially those in abusive relationships. Survivors of Intimate Partner Violence may be quarantined at home with abusive partners and may be cut off from social support or experiencing economic hardships related to COVID-19. We want to be thoughtful about students who may be in these situations both while CCNY is operating virtually, as well as when the campus re-opens and students are physically present on campus again. During distance learning our office will continue to send out broadcast emails that outline our services and virtual workshops on intimate partner violence. When students return physically to campus we need to continue outreach so that students are aware of support services as this may be a time when they are physically separated from their partners and feel more safe seeking services.

The Towers Apartments Spring 2021 Operations Plan

February 10, 2021

  1. Spring 2021 Plan

    Occupancy and Physical Preparation
    • Prior to occupation, all areas have been cleaned and appropriately sanitized. 
    • Staff worked on getting contracts signed for the Spring Semester.
      • Current projected Spring Occupancy is around 100 residents; less than half the bed spaces.
      • Current projected Spring Occupancy includes around 7 new residents.
    • We are currently implementing socially distanced occupancy options, including only one resident per bedroom.  Each occupant will share a common space with another occupant where there is a bathroom, kitchen and living room.  All occupants that notify the Towers management of compromised immunity or underlying conditions will receive a room with an individual bathroom, kitchen and living space
      • Current occupancy offers 575 student bed spaces
      • Single Occupancy only has 423 student bed spaces, losing 152 bed spaces overall
      • The Towers will not exceed occupancy rates that would force more than one person per bedroom
      • Automatic doors are installed at the Tower entrance that students enter using their RFID badge.
    • Chairs, couches and other furniture will be rearranged to promote social distancing in any shared spaces, including but not limited to, common areas and laundry room
    • Access will be restricted to common areas
      • All common public spaces, such as the seminar room, and community kitchen, are operating at limited capacity. Residents may visit to reserve the music room, kitchen, or seminar room. Residents will be required to follow the guidelines presented on the reservation tool to utilize each space
      • Common spaces will be cleaned frequently daily. Face coverings must be worn in these spaces.
      • At this time, access to the Fitness Center will not be available.
    • Hand Sanitizer stations have been placed in common areas throughout the building
    • Signage, reminding students of proper hygiene will be placed in highly visible areas both in common spaces and in hallways leading to resident rooms
    • COVID-19 Prevention information will be shared through newsletters, signage and other communications platforms and will be updated as appropriate and necessary.
    • Front office is staffed from 9am-5pm Monday to Friday. Live-in staff are on-call as needed and the office phones are being answered
    • Staff is rotating working from home and working from the office so that there is never more than four (4) individuals working in the office each day
    • Maintenance staff, consisting of the Assistant Director, Tech, and two (2) Custodians, continue cleaning the common spaces.
    Social Distancing, Health Safety and Cleaning Services
    • All staff wear mouth and nose covering masks. Gloves are worn as needed
    • Ongoing cleaning is covered by contracted custodian using EPA approved cleaning supplies (wiping down the public areas throughout the day—elevators, stairwells, lobby, laundry room, , and lounges about every 4 hours)
    • Fitness Center is closed until further notice
    • Security Vendor in available at the front desk 24-hours a day, every day
    • Courtesy Officers wear mouth and nose coverings at all times when working
    • Hand sanitizer is used at all times when utilizing computers or handling packages
    • Staff and residents currently residing or working in the building use an access card to enter the building.
  2. Summer 2021 Operations

    • All summer conferences were canceled due to COVID-19
    • No new summer residents, have been approved to live in the Towers for the summer
      • Residents who remain in the Towers through the summer will remain in their current room assignments
    • Duration: Wednesday, May 26, 2021, until Friday, August 20, 2021.
    • Front office is staffed from 9am-5pm Monday to Friday. Live-in staff are on-call as needed and the office phones are being answered
    • Since returning to the building, staff is rotating working from home and working from the office so that there is never more than two (2) individuals working in the office each day
    • Maintenance staff, consisting of the Assistant Director, Tech, and one (1) Custodian, continue cleaning and preparing the rooms for the next move in.
    Social Distancing, Health Safety and Cleaning Services
    • All staff wear mouth and nose covering masks. Gloves are worn as needed
    • Ongoing cleaning is covered by contracted custodian using EPA approved cleaning supplies (wiping down the public areas throughout the day—elevators, stairwells, lobby, laundry room, , and lounges about every 4 hours)
    • Fitness Center is closed until further notice
    • Security Vendor in available at the front desk 24-hours a day, every day
    • Courtesy Officers wear mouth and nose coverings at all times when working
    • Hand sanitizer is used at all times when utilizing computers or handling packages
    • Staff and residents currently residing or working in the building use an access card to enter the building.
    Summer Turnover

    In Summer 2021, as in every year, the Towers Apartments will be refreshed for the upcoming academic year.

    • All rooms are being professionally repainted in preparation for the fall semester
    • All rooms will be professionally deep cleaned in preparation for the fall semester
    • The Fall 2021 housing license move-in is August 21st.
  3. Fall 2021 Plan

    Occupancy and Physical Preparation
    • Please note, Fall 2021 plans can change depending on CCNY and CUNY's decisions to do in person classes vs. distance learning.
    • Prior to occupation, all areas have been cleaned and appropriately sanitized.  Every single apartment was painted and professionally cleaned
    • Maintenance has been running the water on all floors to make sure that there is no stagnant water
    • Staff is currently working on getting contracts signed for the upcoming academic year.
      • Current projected Fall Occupancy is around 100 residents; less than half the bed spaces.
    • We are currently implementing socially distanced occupancy options, including only one resident per bedroom.  Each occupant will share a common space with another occupant where there is a bathroom, kitchen and living room.  All occupants that notify the Towers management of compromised immunity or underlying conditions will receive a room with an individual bathroom, kitchen and living space
      • Current occupancy offers 575 student bed spaces
      • Single Occupancy only has 423 student bed spaces, losing 152 bed spaces overall
      • The Towers will not exceed occupancy rates that would force more than one person per bedroom
      • Automatic doors are installed at the Tower entrance that students enter using their RFID badge.
    • Chairs, couches and other furniture will be rearranged to promote social distancing in any shared spaces, including but not limited to, common areas and laundry room
    • Access will be restricted to common areas
      • All common public spaces, such as the seminar room, and community kitchen, are operating at limited capacity. Residents may visit to reserve the music room, kitchen, or seminar room. Residents will be required to follow the guidelines presented on the reservation tool to utilize each space
      • Common spaces will be cleaned frequently daily. Face coverings must be worn in these spaces.
      • At this time, access to the Fitness Center will not be available.
    • Hand Sanitizer stations have been placed in common areas throughout the building
    • Signage, reminding students of proper hygiene will be placed in highly visible areas both in common spaces and in hallways leading to resident rooms
    • COVID-19 Prevention information will be shared through newsletters, signage and other communications platforms and will be updated as appropriate and necessary.
    Quarantine/Isolation Requirements for High Risk State residents and residents with symptoms
    • All students coming from states that are on the designated "high-risk" list must quarantine for 14 days. The Towers will survey incoming students prior to their arrival to see who is deemed in need of quarantine.  This list will be shared with the CCNY Campus COVID Coordinator, Ken Ihrer, so that we can ensure that no student comes to the CCNY campus that should be in quarantine. Students coming from high risk states will be asked to take a COVID-19 test upon arrival and will be directed to the nearest testing site.  A retest will be recommended after seven to 10 days or upon showing any symptoms in the event that the previous test came back negative
    • Any student who becomes ill with COVID-19 symptoms while staying at the Towers will report to Towers management at (917) 507-0070 and will follow Quarantine or Isolation protocols in accordance with CDC guidelines
    • Students under quarantine or isolation will be moved to a separate floor where they will have their own bedroom, bathroom, kitchen and living space and can completely isolate from the remaining population
    • Students who become exposed to someone who tests positive for COVID-19 will follow Quarantine protocols in accordance with CDC guidelines and be moved to a quarantine/isolation room
    • CCNY will provide Psychological and academic support to isolated and quarantined residence through Student Services, contact AVP Wendy Thornton
    • All students, upon arrival, must sign a contract stipulating that they will comply with COVID-19 safety protocols:
      • Students required to quarantine must not leave their quarantine space during the 14 days.  As all quarantine bedrooms are single occupancy and equipped with their own bathroom, the student should not leave their dorm room
      • Food will be delivered outside the door of the student's bedroom.  As each room has a refrigerator and stove, students should order enough food to last through the week to reduce the number of deliveries required
      • Garbage should be bagged and should be placed outside the door for Facilities staff to pick up using appropriate PPE
      • Daily health checks will be administered to those in quarantine through a set of questions.  If a student begins to feel ill, a mechanism for temperature checks will be provided, and more frequent check-ins will be performed
      • The Towers will assist students who are ill by helping them acquire medical assistance, providing for their needs, and will notify the CCNY Campus COVID Coordinator.
      • All resident students will be discouraged from travelling to a high-risk state and, if they do so, will be required to self-quarantine when they return.
    Operational Preparation
    • Fall Move In is scheduled for Saturday, August 21, 2021
      • Students will be assigned single occupancy bedrooms with a shared bathroom with one other occupant (2 people per bathroom), a shared refrigerator, kitchen and living space.  Quarantined students will spend their quarantine period in a designated quarantine space with single occupancy bathroom, kitchen and living space
      • Academic classes begin Wednesday, August 25th—giving new residents a couple of days to get settled in their rooms and set up their distance learning study areas in their apartments.  Students from high-risk states must remain quarantined for 14 days before they can leave their rooms (see above)
      • The additional days will also allow the RA staff to do some virtual programming as a way to create community and build relationships in the building while maintaining social distancing
      • The team is creating a contingency plan for extending Fall Move-In over multiple days to assist with social distancing during that process:
        • Current move in schedule has 15 residents moving in per one hour timeslot. With the current number of residents, we do not foresee needing to utilize a second day of Move-In
        • Contingency Plan starts earlier in the day and goes later, spreading out thetime for scheduled arrivals
        • Contingency plan would also extend Move-In over two days if our occupancy gets closer to 200 residents, which would create more time slots to schedule arrivals
        • In the welcome letter sent to residents, we will outline the risks of living in residential buildings, especially for immune-compromised individuals— encouraging them to seek the safest residency option
        • Residents are expected to bring their own facemask to wear during Move-In
        • Additional facemasks will be available for anyone that shows up without a mask.
      • Additional apartments will remain empty for use as quarantined spaces if any resident should show signs of sickness, or be coming from a high-risk state, or report exposure to COVID-19: 
        • Cleaning kits will be created to give to residents who need to be quarantined
        • Office staff will assist in deliveries of food and packages to quarantined residents while maintaining no-contact social distancing and wearing proper PPE when necessary
        • Staff will work with quarantined residents to properly report information to CCNY, CUNY, and the NYS Health Department. Office Staff will also work with the residents to help with contact tracing leading up to their showing symptoms
        • Emergency transportation to healthcare facilities will be coordinated with CCNY through CCNY Student Affairs, Wendy Thornton.
    Move-in Logistics
    • Socially Distant Move In
      • Minimal Contact Move In
      • Removing Food and Drink Stations, including the Food Trucks
        • In the Welcome Letter, reminding families to pack some drinks and snacks
        • At check in, including a list of local restaurants that are open in the area.
      • Cardboard Move In Carts
        • Recommending residents bring their own carts and dollies if they have them
        • Ordering enough carts that each family will have their own cart to utilize for move in.
      • Limited Elevator usage – one family at a time
      • Minimal Volunteers
        • Volunteers will be utilized in socially distant ways including on floors to call the elevators and make sure residents are keeping socially distant in the hallways
          Volunteers and staff will receive Towers Face Masks in place of volunteer T-Shirts.
    • Scheduling
      • Instead of moving in by floors, we will be coordinating by areas of the hallways to minimize the number of residents moving into one floor at a time
      • Scheduled Move-Ins will greatly reduce the number of residents moving in at any one time
      • First floor meetings will be arranged over ZOOM
    • Safety Measures
      • Temperatures will be checked during Move-In and for anyone requiring quarantine or isolation. The Towers will follow NYS requirements associated with conducting temperature checks. Specifically: Responsible Parties are prohibited from keeping records of employee health data (e.g. the specific temperature data of an individual); must ensure that any personnel performing temperature checks, are appropriately protected from exposure; personnel performing screening activities should be trained; and screeners should be provided and use PPE, including at a minimum, an acceptable face covering or mask (NYS Guidance)
        • Cleaning Kits will be made available for additional cleaning in apartments
        • Purell hand sanitizer stations located by the elevators on every floor
        • Lysol wipe stations available in the laundry room and at the front desk
        • Plexiglass barrier at the front desk and in the office
        • Courtesy Officers will be wearing full PPE. 

    Move In 2021 - Step by Step Guide

    1. Students arrive on St. Nicholas Terrace.  They will be instructed on where to park and unload by a public safety officer stationed at the corner of 135th street.
    2. A student staff/volunteer wearing protective gear, will greet them to instruct them on where to check in, time frame allotted to unload their vehicle, and issue them a map directing them to the overflow parking area (south lot).
    3. Students will leave temporarily parked vehicles and head to the various stations in this order:
      • Step 1: Students will get their temperature taken and will be given a wristband
      • Step 2: Student will move to the registration table, complete the key registration blue card and provide a photo ID
        • Multiple pens will be available, and residents may keep the pen or a sterilizing container will be available for them to deposit the pens in
      • Step 3: Student will fill out the Towers COVID-19 Risk Agreement (Appendix F)
      • Step 4:  Student will get a key card and mailbox key
      • Step 5: Student will check out a bin.  Each student will have their own bin assigned to them.  Students will return their bin to the breakdown station.  Once bin is returned, it will not be reused
      • Step 6:  Student will load cart and proceed to the ground floor entrance through the patio to access elevator to access their suite. Only one family will be allowed in the elevator at a time to help maintain social distancing After unpacking, student is responsible for moving car from the unloading area to the overflow parking lot.  Students will have a map with instructions on how to access the parking lot. Signs will be in place to instruct/guide people back to the Towers from the parking lot
      • Step 7: Student will unpack in their suite.  To avoid clutter in the hallway, student will keep bin in their suite as they unload
      • Step 8: Student returns bin to the bin breakdown station located in the front yard of the Towers.
    4. All students moving in, along with parents/guests must always wear face coverings while outside of their suite.
      1. If students/guests do not have face coverings, we will have face coverings/gloves on site available to students and residents.
    5. All students in the building will need to abide by social distancing rules/standards.
    6. Social distancing markers/decals will be marked on the sidewalks, elevators, and first floor/ground floor hallways.
    7. Only one family will be allowed on the elevators at one time. (social distancing stickers are indicated on the elevators floors).
  4. Rules and Regulations

    • An addendum to the current Rules & Regulations has been made, requiring that residents wear a mask in all public areas. Refusal to adhere to the policy addendum will result in a disciplinary hearing, and continued refusal to comply can result in removal from The Towers without a refund
    • Addendum includes the following amendments:
      • Guest Policy: Guest privileges are suspended until further notice in order to help limit the potential spread of COVID-19 within The Towers
      • Face coverings: All residents and guests are required to wear a face covering that covers their mouth and nose in all common spaces, defined as any space within the Towers that is not that person's living space, including but not limited to lounges, hallways, and amenities. Please note that the ADA has explicitly stated that there are no medical conditions that would exempt someone from this policy.  The Towers will provide temporary masks for residents who do not have one until they can provide their own
      • Common spaces: All common spaces are operating at limited capacity. You may visit to reserve the music room, kitchen, or seminar room. You will be required to follow the guidelines presented on the reservation tool to utilize each space. Common spaces will be cleaned two to four times daily. Face coverings must be worn in these spaces
      • Parties and Occupancy rates: "Parties" are not allowed in the Towers. A party is defined as more than double the occupancy of a room + 1. This will still be enforced. Also, programming created by the RA staff is going to focus on virtual programs rather than in-person activities. Dorm rooms cannot host more than one guest-resident per occupant-resident and social distancing must be practiced
      • Pool and ping pong will be closed until further notice
      • Events and social events will be restricted to virtual meeting spaces
      • Weekends and breaks: All residents must notify the Towers if they will be leaving the state during weekends and breaks.  If a resident visits a high-risk state they must quarantine for 14 days immediately upon returning
      • Elevators should not be occupied by more than two people at a time. Face coverings are required to be worn on the elevators
      • Office Visits Many services will be moved to online to limit interactions in the office. You may call (917) 507-0070 to speak to someone from 9am-5pm each weekday or email . If making a payment via check, you can place it in the mail slot to the left of the office door
      • Lockouts Please call the Towers office at (917) 507-0070 if you are locked out of your room and need assistance on weekdays from 9am-5pm. Stay near your door and wait for staff to arrive. If you are not present when staff come to unlock your door, the staff will not open the door. After the door is unlocked, you will be asked to show your key to the staff member assisting you. If your key is lost, you will have a $10 charge added to your account and a new key will be made for you. Between 5pm and 9am on weekdays and all weekends, you may call the RA on duty at (646) 957-6261 for assistance
      • Illness: If you are feeling ill and suspect that you may have COVID-19, report this to The Towers immediately. You will be asked to quarantine in your room for 14 days and we will report this to City College of New York, in order to collaborate to provide you with additional support as is necessary
      • Daily Health Screens: Residents will use the CCNY/CUNY Application for Daily Health Checks.  If a student reports symptoms, notification will go to the designated CUNY team.  However, as a secondary measure, all students who do not pass the Daily Health Screen should immediately notify the Towers by calling (917) 507-0070.
      • Testing: Currently available via CUNY, residents will be expected to be tested for COVID-19 with a PCR exam. If a resident is unavailable during the allotted on-site time, they will be expected to get a PCR test from another facility and will be directed to the nearest options by Towers staff.  Testing occurs every two weeks with 20% or more of the total population being tested.
    • Access to the CCNY Campus  Access to the CCNY campus is highly restricted, and just because you are a resident of the Towers doesn't automatically ensure access.  In order to have access to the CCNY Campus, you must be authorized.  This includes students who are taking an on-campus class or lab or who have been pre-approved for some other valid reason.  Public Safety will not allow you to enter a building without being on the approved list
    • Access to the Towers: Only residents and authorized personnel will have access to the Towers building.  Visitors are not allowed and anyone found to be in violation of this rule will be removed immediately.


    • Front office is staffed from 9am-5pm Monday to Friday. Live-in staff are on-call as needed
    • Staff will continue rotating working from home and working from the office so that there is never more than four (4) individuals working in the office each day. Live-in staff will work one day from their apartments to keep down the number of people in the office
      • Residents will not be allowed to make payments in the office in order to cut down on individual interactions. All payments will need to be made online, by check by mail, or check dropped in a mailbox
    • Sneeze guards will be installed  at the front desk, and other spacing aids such as floor stickers are being implemented for encouraging social distancing while waiting for packages or the elevators
    • Barrier will be placed in the office entrance and residents will not be allowed in the office unless specifically approved for entry by a professional staff member
    • Staff will take an online course that shows proper usage of PPE, which will be kept on hand in case of an emergency
    • Maintenance Staff, consisting of the Assistant Director, Tech, and one (1) Custodian perform all preventive and as-needed maintenance and custodial tasks
    • Resident Assistant (RA) Move-In and Training
      • RAs will be tested for temperature when arriving to move in
      • Most of the RA Training will be adapted to an online version. This will include virtual sessions led by campus partners and community resources.
    • RA Staff responsibilities will be altered to keep up with the current times
      • This  will include more virtual programs and training, including training on public health measures and signs/symptoms of COVID-19
      • Duty rounds will be less frequent, with only one RA doing them at a time
      • RAs will continue to monitor their health as appropriate and perform as many responsibilities as possible via Zoom, including roommate agreements and mediations
      • Public Safety has agreed to be a resource to come to the Towers to address concerns that RAs may have traditionally responded to in person.

    Employee Screening Program

    • Upon arriving at the office each morning, all employees must check their temperature and fill out a COVID-19 Symptoms Screening Form on the Healthy Roster app.
      • If they take the survey and their temperature and have no symptoms they can proceed to their office
      • If an employee has any symptoms or an elevated temperature, they will be required to return to their apartment immediately and self-quarantine. They can return to the office when:
        • They have not had a fever for at least three (3) days without taking medication to reduce fever during that time; AND
        • Any respiratory symptoms (cough and shortness of breath) have improved; AND
        • At least fourteen (14) days have passed since the symptoms began. OR
        • They may return to the office earlier if results are ‘negative' from a COVID-19 test or a doctor confirms the cause of their fever or other symptoms is not related to COVID-19 and releases them, in writing, to return to the office.

    Vendor Screening Program

    • Vendors were sent an advance letter informing them that all vendors on site will be required to do a COVID-19 Screening before entering the building
    • Upon arriving on site, all vendors must check their temperature and fill out a Vendor COVID-19 Symptoms Screening Form:
      • If they take the survey, their temperature, and have no symptoms their completed form will be stored securely at the front desk and they will be given a wrist band for the day.
      • If a vendor has any symptoms or an elevated temperature, they will be required to leave the site immediately. They can return to the worksite when:
        • They have not had a fever for at least three (3) days without taking medication to reduce fever during that time; AND
        • Any respiratory symptoms (cough and shortness of breath) have improved; AND
        • At least fourteen (14) days have passed since the symptoms began. OR
        • They may return to the worksite earlier if results are ‘negative' from a COVID-19 test or a doctor confirms that the cause of their fever or other symptoms is not COVID-19-related and releases them, in writing, to return to the worksite.
    Additional considerations for residential services

    In order to promote social distancing, the following changes will occur to resident services provided:

    • All amenity spaces will be available by reservation only
    • Community kitchen will be limited to four residents at one time
    • Music room will be limited to two residents at one time
    • Seminar room will be limited to one person per table and some tables will be removed to promote better distancing
    • Laundry room will be limited to five people at a time
    • Ping Pong and Foosball table have been removed from the first-floor lounge
    • All lounge furniture has been spaced to promote social distancing
    • Fitness Center will remain closed until further notice.
    • All amenities will be cleaned daily by staff, but residents who utilize amenities should make efforts to clean up after themselves
    • Guidelines for each amenity should be followed and are available in the reservation system
    • Residents will not be permitted to have guests until further notice
    • Rounds to verify resident behavior should continue.  Staff should wear masks when conducting rounds
    • Conduct programming and training in a virtual environment.
    Occurrence of COVID-19

    While many new procedures can be put into place to mitigate the risk of COVID-19 transmission, it is important to be prepared in case there is an occurrence of COVID-19 at the property. 

    Social Distancing and Health Safety
    • All staff will continue wearing mouth and nose covering masks. Gloves will be worn as needed
    • Face Shields will also be provided for professional staff
    • Hand Sanitizer stations have been placed in common areas throughout the building
    • Markers will be placed on the ground to encourage safe distances to be maintained while waiting for packages or to speak to someone at the front desk, etc.
    • Clear directions will be posted near the laundry room, designating one door as entrance only, and the other door as exit only. There will also be limits to the number of people who can be in the laundry room at one time
    • Elevators will not be occupied by more than two people at a time. Face coverings are required to be worn on the elevators
    • Stairwells Residents on the lower floors will be encouraged to take stairwells as a way to assist with social distancing measures in the elevators. While in the stairwells, all residents will be expected to continue to wear face masks and will need to maintain safe distances to comply with proper social distancing guidelines
    • Office Visits Many services will be moved to online to limit interactions in the office. You may call (917) 507-0070 to speak to someone from 9am-5pm each weekday or email . If making a payment via check, you can place it in the mail slot to the left of the office door.

    In addition to increased use of PPE, enhanced cleaning and disinfecting has been recommended as a way to reduce the transmission of COVID-19.  This has resulted in changing the cleaning cycle at sites to allow for more regular cleaning of high touch areas, such as doorknobs and elevators.  Details of the enhanced cleaning schedule can be found in Appendix B. of the Towers COVID-19 Response Manual. Additional hand sanitizer stations have also been installed throughout the site for resident and staff use throughout the building.  Also, to limit resident interaction, common area spaces have been closed where possible.

    • All rooms will be professionally deep cleaned in preparation for the Fall semester
    • Ongoing cleaning is covered by contracted custodians (wiping down the public areas throughout the day—elevators, stairwells, lobby, laundry room, and lounges about every 4 hours)
    • Cleaning staff will use EPA approved cleaning supplies and follow CDC guidelines for cleaning
    • Cleaning staff will conduct frequent cleaning of high-touch surfaces such as doors, stairwells, handles, light switches and elevator buttons
    • Wipes and cleaning supplies will be provided in common areas such as the game room, laundry room and kitchen.  This will include the fitness center should we be able to reopen it
    • If an area is known to have been exposed to someone with COVID-19, the area will be sectioned off if possible for at least 24 hours.  Cleaning staff with appropriate PPE will disinfect the area according to CDC guidelines
    • All bathrooms that are shared will be cleaned at least twice per day or will be closed for use.
    • Security Vendor, Allied, would be invited back to cover the courtesy desk. Courtesy Officers will be required to wear masks and gloves while on shift
    • Sneeze guard will be installed for the front desk, and other spacing aids, such as floor stickers, are being researched for encouraging social distancing while waiting for packages or the elevators
    • All residents will continue to use an access card to enter the building
    • Guests will be prohibited until it is deemed safe.
    Building Closure Move-Out Guidelines and Procedures

    In the event of a rise in COVID-19 cases as reported through our Health Screen application and other potential sources (phone, email, state notification, etc.), the Towers will prepare to close operations in a systematic way. We are identifying a rise in contagion when we see the number of active cases in the building at a level above 4%. The Towers will contact the CCNY Campus COVID Coordinator who will start the process of notifying the CCNY Senior Leadership Team and the CUNY Chancellery/ COO's office on COVID-19 exposures. The data, along with local and state data and guidance, will guide the campus working with the Chancellery/COO's office on a final decision as to closure.
    If deemed necessary, the Towers will close its building to prevent the risk of COVID-19 exposure to the wider community. The following are the criteria that will be considered:

    • Federal, New York State, and New York City regulatory guidelines and mandates
    • Infection/health system status at the local, state, regional and nation-wide level
    • Status of resources and infrastructure to combat contagion (e.g., PPE, health system capacity, testing and tracing)
    • Compliance of greater public with COVID-19 protocols (e.g., group gatherings, social distancing)
    • Reclosing status of CCNY and/or the neighboring universities.

    The following procedures will be followed if it is necessary to close the Towers building:

    • The Campus COVID Coordinator will work with the Towers management to notify the CCNY President and consult the CUNY Chancellery/COO COVID-19 Task Force
    • Students will be notified of the plans to close the building
    • Students who are well, will be asked to move out in an organized way, similar to the move-in schedule
    • We will move a maximum of 15 students per one hour time slot
    • Students must practice social distancing while moving out and the move-out schedule will be spread across multiple floors to reduce coming into contact with another student
    • Students who are in quarantine or isolation, but not ill enough to require hospitalization, will be allowed to remain quarantined in their dorms until their isolation time period has expired and they have recovered. Once cleared, the student will be asked to move out

    In the few cases where a student is unable to relocate safely, the Towers will continue to provide housing for those individuals. If at all possible, the remaining residents who are not in quarantine will be located as far apart as possible from those who are in isolation.