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Telephone User Guide: Voicemail

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Telephone User Guide: Voicemail

Voicemail

TO ACCESS VOICEMAIL INTERNALLY
Press the Message button or dial 8778. You will be prompted for your security code. Default security code is: CCNY (2269).

TO ACCESS FROM ANOTHER CAMPUS PHONE
  • Press the Message button or dial 8778. You will be prompted for the security code of the phone you are using.
  • Ignore the prompt.  
  • Press * and # and you will be prompted to enter your extension and security code.

TO ACCESS VOICEMAIL FROM ONE OF MULTIPLE EXTENSIONS
If you have more than 1 extension on your phone, to access voicemail for any extension other than the primary extension (the first extension on the far left) you must press * #.

FROM OUTSIDE THE CAMPUS
Dial 212-650-8778, when the greeting answers press # and then enter your extension and security code.

GETTING STARTED
1  Listen to new messages                                             
2  Record a message for another phone number              
3  Phone manager functions (user options)                      
5  Listen to saved messages                                          
*  To quit menu                                                            

PHONE MANAGER (USER OPTIONS)
1  Personal Options                                                  
2  Messaging Options                                               
4  Change your standard greeting                             
6  Change your out-of-office greeting                        
*  To quit menu                                                     

PERSONAL OPTIONS
3  Record you personal greeting                       
4  Change you security code                                 
5  Change your name recording                            

WHILE LISTENING TO OR AFTER LISTENING TO A MESSAGE
2  Forward to (4 digit CCNY numbers only)        
3  Skip back five seconds                               
4  Delete                                                    
5  Save                                                           
7  Skip to the next message                                    
8  Reply (4 digit CCNY numbers only)  
9  Skip ahead five seconds  

QUICK LINKS

ABOUT TELECOM
GETTING STARTED
STANDARD KEYS
BASIC FUNCTIONS
DIRECTORY DIALER
MAP KEY LEGEND
VOICEMAIL

GUIDES
USER GUIDE
VM REFERENCES
DIRECTORY


QUESTIONS?

Contact Us If you have questions or would like print versions of the User Guide:
telecom@ccny.cuny.edu