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Campus Broadcasts

Office of Information Technology
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Campus Broadcasts

E-Mail & Voicemail  Broadcasts

The City College broadcast system has enabled the College community to share information efficiently and widely. The Campus Broadcast Policy outlines the best way to navigate between college related information, event flyers, studnet notifications, and 'spam'. Broadcast notices are sent out from OIT and Network for system maintenance schedules along with messages from Facilities for fire drill notices. Student related information from Financial Aid, Registrar, and Bursar plus all urgent notices from Public Safety.. Our broadcasts are sent to targeted audience to help limit the amount of messages sent via campus email to users. Please review the complete Campus Broadcast Policy>>

Submitting a Broadcast

All broadcasts are sent through the Office of Information Technology (OIT), e-mail requests to: broadcastrequest@ccny.cuny.edu
The Office of Communications & Marketing takes requests from offices that report directly to the president, e-mail requests to: communications@ccny.cuny.edu.

Email Broadcasts
All campus related broadcast requests should be addressed  to:
broadcastrequest@ccny.cuny.edu

Include the necessary broadcast information listed as shown below:

Broadcast Details:

This broadcast will be sent to: --
This broadcast will be sent from: --
The subject title of this broadcast is: --
The content of this broadcast is: -- NOTE: if you are using an image or PDF flyer as content, include a text version of the information for viewer Accessibility.
>> Find out more about resources and to make content Accessible

Voicemail  Broadcasts
All campus related voicemail broadcast requests should be addressed  to: telecom@ccny.cuny.edu

Digital Signage
To find out how to get your flyer on campus displays:
Go to::https://www.ccny.cuny.edu/it/digital-signage
or

Contact: digitalsignage@ccny.cuny.edu

Use an official CUNY/CCNY email when you submit a request.
If you cannot use an official CUNY email account please notify the broadcast team in advance.
Using a CUNY/CCNY email for college business and IT security: see: CUNY Policies.

Mailing Lists

The Office of Information Technology, which supports the List Manager, provides lists for most user groups. Authorized users may also request/provide a custom list for either repeat mailings or for one time use.

Test Broadcast & Approval to Release

All requests will have content sent in a test broadcast. Authorized users will be sent a copy of the test for review that the exact text and timing as requested are approved, without expectation that copy will be edited. Authorized users need to send an email that the broadcast is approved to release. No broadcast will be released without an approval.

Questions?

Contact:
broadcastrequest@ccny.cuny.edu



Authorized Users

All user requests must be approved by the vice president, dean, associate dean or assistant vice president in charge of the requesting office. These principals may designate a proxy (in advance) in their stead, with the understanding that this approval by the proxy carries the full imprimatur of his/her principal.

Format

With few exceptions, the system is meant for text broadcasts; it is not set up to handle attachments in any format, and at this time neither IT nor the Office of Communications has the resources to design flyers or e-vites, except on an occasional basis, and for events that are being publicized beyond the College. Please review CUNY Accessibility guidelines for preparing your content. Please do not send flyers in pdf, publisher, jpg or html format without a text version of content, or without the approval of the Office of Communications.

Timing

Broadcast requests should be made at least three workdays in advance of requested mailing date. There are limited time slots available for mailings and they must be scheduled with consideration for when request was made, priority (i.e. type of announcement), requested mailing date, and event/deadline date.

Broadcasts may not be scheduled during pesk use hours (9:00AM-4:00PM).  Emergency broadcasts are the only broadcasts made during peak hours, and when necessary, can pre-empt an already scheduled broadcast. Users will be notified if their broadcast was pre-empted.

Recipients

The general recipient's lists on the broadcast system are update from CUNYfirst supplied data. For the most part these lists are cross-discipline and/or include the entire college. They include these main categories:

Frequesntly used lists in Lyris roster: Additional lists available in Lyris roster:
  • all CCNY
  • all faculty
  • all faculty and staff
  • all staff
  • all students
  • faculty (fulltime)
  • faculty (parttime)
  • administrators
  • chairs
  • deans
  • freshmen
  • grad students
  • staff (fulltime)
  • undergrads



 

 

 
 

 

Repeat Broadcasts

Many offices ask that broadcasts be resent. If the broadcast concerns compliance with required protocols, procedures and policies of the College, it may be repeated for a total of 2 broadcasts per request.

If the request concerns an invitation to an event or meeting, it may be sent out once as an invitation, and, with approval from the appropriate dean or vice president, once as a reminder for a total of 2 separate broadcasts*.
*Any repeat broadcasts need to be scheduled AT LEAST 24 hours apart. Systems may detect mailings of same content within a short time period as SPAM and blocks them.
Please note that the compendium that goes out to students differs from the one that goes to faculty and staff.)
Remember, send requests to broadcastrequest@ccny.cuny.edu


 

 

Contact Information

Campus Broadcasts

Email Broadcasts
broadcastrequest@ccny.cuny.edu

Digital Signage Display
digitalsignage@ccny.cuny.edu

North Academic Center
Room 4/213
160 Convent Avenue
New York , NY 10031