• Provisioning for students are expected to be completed during the first full week of the semester.
• Staff that are not considers administrative staff by HR will not have access to Dropbox.
How do I login?
1. Link dropbox.cuny.edu
o Email: Enter you CUNY Login username (
o Click Sign on
*If you do not know your CUNY Login or need to reset password see link below:
1. Link: cuny.edu
2. Top right corner click Login
3. Under Login, click on either Forgot Username or Forgot Password
a. If you have never activate your CUNY Login click on New User
How much storage space do I have?
1. Active Faculty and administrative staff have unlimited storage space
2. Students have 15Gb of space
Help Center: https://help.dropbox.com/
CUNY help center: https://www2.cuny.edu/about/administration/offices/cis/technology-servi…
If you have any issues you can email the
1. Include Following information
i. DESCRIPTION OF INCIDENT / OTHER:
iii. TITLE (STUDENT, FACULTY, STAFF):
v. CUNY LOGIN USERNAME
vi. EMAIL ADDRESS IN CUNYFIRST -- FACULTY AND STAFF = BUSINESS ADDRESS*
vii. STUDENT = PREFERRED EMAIL ADDRESS
viii. ERROR MESSAGE AND SCREENSHOT IF NECESSARY