Client Support Services

  • Client Support Services Level 2 & 3
  • Area Support, Analytics & Report

Call Center / Service Desk

  • Technical Support
  • Client Support

CUNYfirst

  • Security (ASLs)
  • Communications
  • Student/Faculty Engagement
  • CUNYfirst Security and CRM Liaison
  • CUNYfirst Training Room

Area Support (FLS-AS)

Contact Information

Vernon Ballard

Director of Front Line Services & ISO
North Academic Center (NAC)
Room NA 1/150C
160 Convent Avenue
New York , NY  10031
p: 212.650.5221
f: 212.650.8139
e:  vern@ccny.cuny.edu