Message to New Students

Welcome to CCNY!

All of our students will use the technology infrastructure and services provided by the Office of Information Technology (OIT) while they are here at City College. As a registered student of City College you will be able to access all of the OIT online tools, resources, and services that are supported by the OIT. We are here to help you succeed and achieve your goals.

We recommend that students check the OIT website to become familiar with computing instructions, policies and regulations, best practices, services, and computing facilities. Please use the OIT website to access additional IT resources as well as information on how to get IT help and support.

Ken Ihrer, VP/CIO
Ken Ihrer
Vice President of IT & Chief Information Officer (VP/CIO)

Listed below are links to the IT services and resources that students will use during their time at City College

IT User Policies & Security
Documents to help students have a positive computing experience, IT offers resources and guides for students to become familiar with IT policies and safe computing practices.

Citymail Account Claim and Set Password
E-mail accounts will be assigned to you as a registered student of City College on the student e-mail service, Citymail. It is imperative that you check your college e-mail account regularly since all official college notifications will be sent to your Citymail account.

CUNYfirst Accounts/ Help & Support
Your CUNYfirst account and EmplID will be assigned to you as a registered student at City College. Follow this link for information on claiming your account as well as how to access online CUNYfirst help and support via the OIT website.

Blackboard Help & Support
If you have a course that uses the Blackboard Learning Management System (LMS) you can find IT help and support as well as information, materials, and resources on the OIT website.

Service Desk Support
IT support and guides are available for students on campus at the main Service Desk. Online resources are also available through our website.

Device Loaner Program
You can find resources by category for links to necessary tools, services, available training, support, along with relevant user policies and procedures.

Computer Labs
The IT computing facilities include IT-maintained Tech Fee Supported labs as well as reservation-only smart rooms and Active Learning Classrooms.

Last Updated: 12/12/2023 14:17