Services For Students

To help students reach their academic goals the Service Desk’s mission is to effectively and efficiently serve as the primary point of contact for students seeking a resolution to IT services provided by the college and IT.  Select support provided by the Office of Information Technology may include services for supplied laptops, mobile devices, software, hardware, and operating systems. We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner.

Device Loaner located in the iMEDIA Reservation Desk: See Details

For technical support, user guides, Blackboard and CUNYfirst information visit the Service Desk website

Check Software Available to Students

Outside Resources For Students
Additional training guides for students and let the NYPL show you how to get access to over 3,000 online courses for FREE with lynda.com by using your NYPL card!

Quick Links to Account Logins & Instructions

Citymail Login Citymail Login Blackboard Login Blackboard Login
       
Student Account Activation and Password Reset Student Email Account Activation/
Password Reset
How to Download Office 365 Download Office 365
       
WiFi Network Access Instuctions WiFi Network Access WiFi Printing WiFi Printing
       
CityCENTRAL CityCENTRAL How to Download McAfee Anti-Virus Mobility Print
       
How to Download McAfee Anti-Virus Get McAfee Anti-Virus    
       
CUNY Links      
       
CUNY Virtual Desktop CUNY Virtual Desktop CUNYfirst Login CUNYfirst Login
       
    CUNYfirst MyInfo Login

CUNYfirst MyInfo

CONTACT INFORMATION

Service Desk

Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.7878
e: servicedesk@ccny.cuny.edu
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CUNYfirst Support
p: 212.650.8080
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Blackboard Support
Location: North Academic Center (NAC)
Room: NA 1/301
p: 212.650.6990
e: bbsupport@ccny.cuny.edu
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