IT Policies, Procedures, Forms, Guides and Brochures

Quick Links

Below is a listing of CCNY and CUNY policies and procedures, forms, guides, help files and brochures:

If you need a copy of any form that is listed below that is not available online, please contact: IT Security or the Service Desk 

Policies & Procedures:

• Active Directory and Email Account Provisioning HTML | PDF
• Breach of Private Information Procedure
• Collected Info
• Computer Users: Rules & Responsibilities
• Confidentiality Policy
• CUNY IT Security Procedure HTML | PDF
• CUNY Website Policy
• Email Broadcast Request Policy
• Email Forwarding Procedure
• Faculty/Staff Email Guidelines
• File Sharing and Copyright Infringement Advisory
• Information Technology Security Procedures
• Mobile Phone Policy
• Official City College Email Guidelines (Faculty/Staff)
• Policy on Acceptable Use of Computer Resources
• Printing Policy
• Private Information Advisory
• Privacy Policy
• Important Procedural Change to Email
• Stored Info Policy
• User Rules
• Wireless Network Access Policy

Forms:
If you need a copy of any form that is listed below that is not available online, please contact: IT Security or the Service Desk

• Administrative Access Request Form
• Authorization to Use and Store Non-Public University Information
• Email and Computer Access Request Form
• Firewall Exception Request Form
• FERPA
• Password Reset Form
• Non-Public University Data Access Waiver
• VPN Access Request Form
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• CUNY Information Security Review Questionnaire (MS Word.doc)

Guides, Help Files & Brochures

• Access Blackboard
• Desktop Security and Best Practices
• CUNYfirst
• Email Password Guidelines
• Protect Your Identity
• Secure Computing Practices
• Set Up Mobile for Citymail
• Use Citymail
• Use CUNY Portal
• Webmail Reference Guides

 
If you need assistance please contact the Service Desk at (212) 650-7878 or servicedesk@ccny.cuny.edu.