Support and Training

CCNY Navigate Support and Training

The CCNY Navigate Team is here to support both new and seasoned users.  We understand that CCNY Navigate is a complex platform and there is a lot to learn. Additionally, new features are being added regularly by our friends at EAB. Check here periodically to see new training and support options.

Scheduled Training Sessions

Feature Spotlights

Virtual CCNY Navigate Support for Faculty and Staff

CCNY Navigate Virtual Office Hours:

Join Navigate Office Hours


  • Thursdays 4:00  - 5:00 PM (when the campus is open)
    • For quick questions.
    • Held Via Zoom
    • For Security Reasons: Please join from your CCNY Zoom account. 

Training for Department/Program Teams 

The CCNY Navigate team is ready to get your team up and running on CCNY Navigate.  These sessions are catered to the needs of your team whether you are an academic department, a student success team or a student support program, we can design a training session to meet your needs.

Simply email us ( ) to request a training session for your team.

Email Support (The fastest way to get help)

Whether you are having issues accessing the CCNY Navigate system, have a question about a feature, our email support line is the fastest way to get help. Simply email questions or concerns to . A screenshot that illustrates your question or issue is always helpful.

Last Updated: 05/03/2024 08:36