Thank you for visiting the CCNY Counseling Center webpage. Due to the COVID-19 outbreak, counseling services have moved to a virtual platform. The CCNY Counseling Center remains open, but is now providing remote clinical services, via online platforms and phone, to actively enrolled CCNY students. Services provided include screening and assessment, crisis intervention, individual short-term counseling, group counseling, referral and case management, and workshops.

Follow us on Instagram @ccny_counselingcenter


If you are a CCNY student and would like to contact us for services, you can do so by:

Email is checked by a counselor during normal business hours. Please make sure to include your phone number in the email - this will expedite the process of you being set up with an appointment.

  • Calling our office’s main number (212) 650-8222

The phone is answered during business hours by our COA, who will take a message and send it to a counselor.

The virtual front desk is managed by our Cas and is available Monday through Thursday from 10:00 am until 4:00 pm. They will take a message and send it to a counselor.

If you would like to immediately connect with a Crisis Counselor via SMS messaging, please text CUNY to 741741. The Crisis Text Line is a free and confidential services that assists in problem solving and safety planning during moments of crisis and is available 24 hours a day, seven days a week. 

CUNY Crisis Text Line





If you need additional counseling resources at this time, please call NYC WELL at 1-888-NYC-WELL (1-888-692-9355) for free, immediate, and confidential support for any mental health concern. NYC WELL is available 24/7 and can provide assistance in over 200 languages. You can also text WELL to 65173 or access the NYC WELL website at to chat with a counselor. 

If you are experiencing a psychiatric or medical emergency, please call 911 or go to your nearest emergency room. 

If you are currently in counseling, please contact your counselor directly via email. 

Faculty and staff: Please use the email address, phone number, or virtual desk information listed above to refer students or if you require a consultation about a student.  

It is normal to experience a range of emotional reactions in response to this evolving public health pandemic. Below are some helpful links which may help you better manage your emotional well-being during this difficultly time. 

 Coping during COVID-19 

Sign up for The 10-Minute Mind  

Managing Anxiety and Stress 

Anti-Stigma Guidelines by the Center for Disease Control & Prevention (CDC) 

How to Cope with the Mental Health Impacts of COVID-19 

Staying Healthy in a COVID-19 World 

COVID-19 Updates 

New York State Department of Health  

New York City Department of Health and Mental Hygiene  

Centers for Disease Control and Prevention

World Health Organization 


Overview of Counseling Center at CCNY

In line with City College's vision of access to excellence, it is the mission of the Counseling Center to provide high quality counseling services that are accessible to all City College students.

We provide short-term, student-centered and culturally informed psychological services from a modern and integrative theoretical orientation, treating all students with respect and recognition of their unique strengths.  We are a liaison to the community, linking students to more intensive and longer term services when needed. We are committed to supporting faculty in the identification of students who may benefit from our services and reaching students in need.  We provide education to the City College community and work towards wellness and prevention in our outreach models.

Our goal is to assist students in the resolution of any barriers that may hinder their ability to achieve their highest academic potential, while ensuring their mental health needs are met, regardless of ability to pay.

When Might Counseling Be Helpful?    

Counseling provides students with a safe, confidential, and nonjudgmental space to voice their concerns and address these concerns with a counselor. Counselors provide students with feedback, they listen, reflect, and validate students’ emotions, and they offer support and strategies for coping with challenges. Counseling has been shown to be helpful with a wide range of concerns and is effective for both chronic problems and situational difficulties. Most students learn that counseling offers tremendous benefits in helping them work through problems that are affecting their lives. The City College Counseling Center offers short-term counseling. Students who want to continue counseling beyond their allotted counseling sessions, will receive assistance connecting with a new counselor off campus who can provide them with ongoing support.

Below is a list which includes many, but not all of the reasons students come to counseling:

  • Enhancing relationships with friends and family
  • Managing stress more effectively
  • Exploring issues related to one’s sexuality
  • Improving academic performance
  • Coping with the loss of a loved one
  • Overcoming loneliness or homesickness and adjusting to a new place, lifestyle, or culture
  • Reducing alcohol and drug-related problems
  • Addressing eating/body image concerns
  • Recovering from assault or abuse
  • Coping with acts of discrimination
  • Overcoming depression
  • Reducing anxiety
  • Transitioning from high school to college life
  • Making decisions about transferring or withdrawing from college
  • Helping a friend
  • Addressing difficulty with living situations
  • Managing sleep disturbance

Services at the Counseling Center

Individual counseling
Crisis intervention
Group counseling

All services are free and confidential


Marshak Science Building
Room J-15
160 Convent Avenue
New York, NY 10031
p: 212.650.8222
f: 212.650.8227

Hours of Operation:

Monday to Thursday 9:00 am – 5:00 pm