OIT Area-Specific Service Desks

IT Department/School Specific Help

There are dedicated Service Desks in most Schools and Departments throughout the CCNY campus. To better serve the students and CCNY community you may want to contact your specific Department Service Desk to get answers for your unique problem or question.

   Student Accessibility Services
   AccessAbility Center
   Phone - 5911 Fax - 5772
   Location - NA1/217B
   E-mail:     servicedesk@ccny.cuny.edu

    Art Department: EDM-IT Apple Support
    Main Contact:
    Michael Conrader: CLT, Electronic Design and Media
    Location: CG120
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.7095
    E-mail:     mconrader@ccny.cuny.edu

    Science Service Desk
    Main Contact:
    Karl Li: Director of Science Computing Services
    Location: Marshak, MA 302
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.7885
    E-mail:     servicedesk@ccny.cuny.edu

    Computer Science Service Desk
    Location: NA 8/202-O
    Hours:     NA
    Phone:    212.650.5889
    E-mail:     yao@ccny.cuny.edu
    Location: NAC 7/102
    Hours:     NA
    Phone:    212.650.6463
    Contact:  Nikita Jaikaran
    E-mail:    njaikaran@ccny.cuny.edu

    Grove School of Engineering (GSOE) Service Desk
    Main Contact: 212-650-8942

    Network Support -
    Network and Systems Support
    Location: ST 269
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:     212.650.7878
    E-mail:     servicedesk@ccny.cuny.edu
    Alcides Silva: GSOE-System & User Support Tech
    Location: Steinman Hall ST 581
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.7168
    E-mail:    alcides@ccny.cuny.edu

    Service Desk: IT Security
    Main Contact:
    Wendell "Skiter" Freeman: Systems Support
    Location: NA 1/506
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.7403
    Services: itsecurity@ccny.cuny.edu
    E-mail:     skiter@ccny.cuny.edu

    CUNY School of Medicine/Sophie Davis School of Biomedical Education Service Desk
    Main Contact:
    Howard Schneiderman: Network & Systems Administrator
    Location: HR 106
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.6958
    E-mail:     csom-it@med.cuny.edu

    Spitzer School of Architecture (SSA) Service Desk
    Main Contact: Muhammad Ahmad
    Location: SSA Room: 119
    Service Desk: servicedesk@ccny.cuny ,edu
    Hours:     M-Fri, 9 a.m.—5 p.m.
    Phone:    212.650.7878
    E-mail:    mahmad@ccny.cuny.edu  

Contact Information

Main Service Desk:

Service Desk

North Academic Center
Room 1/301
160 Convent Avenue
New York , NY 10031

p: 212.650.7878
p: 212-650-8080 - CUNYfirst Help Line
f: 212.650.8139
e: servicedesk@ccny.cuny.edui

Last Updated: 05/19/2020 20:56