IT Department/School Specific Help
There are dedicated Service Desks in most Schools and Departments throughout the CCNY campus. To better serve the students and CCNY community you may want to contact your specific Department Service Desk to get answers for your unique problem or question.
Student Accessibility Services
AccessAbility Center
Phone - 5911 Fax - 5772
Location - NA1/217B
E-mail:
servicedesk@ccny.cuny.edu
Art Department: EDM-IT Apple Support
Main Contact:
Michael Conrader: CLT, Electronic Design and Media
Location: CG120
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7095
E-mail:
mconrader@ccny.cuny.edu
Science Service Desk
Main Contact:
Karl Li: Director of Science Computing Services
Location: Marshak, MA 302
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7885
E-mail:
servicedesk@ccny.cuny.edu
Computer Science Service Desk
Location: NA 8/202-O
Hours: NA
Phone: 212.650.5889
E-mail:
yao@ccny.cuny.edu
Location: NAC 7/102
Hours: NA
Phone: 212.650.6463
Contact: Nikita Jaikaran
E-mail:
njaikaran@ccny.cuny.edu
Grove School of Engineering (GSOE) Service Desk
Main Contact: 212-650-8942
Contact:
Network Support -
Network and Systems Support
Location: ST 269
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7878
E-mail:
servicedesk@ccny.cuny.edu
Contact:
Alcides Silva: GSOE-System & User Support Tech
Location: Steinman Hall ST 581
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7168
E-mail:
alcides@ccny.cuny.edu
Service Desk: IT Security
Main Contact:
Wendell "Skiter" Freeman: Systems Support
Location: NA 1/506
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7403
Services:
itsecurity@ccny.cuny.edu
E-mail:
skiter@ccny.cuny.edu
CUNY School of Medicine/Sophie Davis School of Biomedical Education Service Desk
Main Contact:
Howard Schneiderman: Network & Systems Administrator
Location: HR 106
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.6958
E-mail:
csom-it@med.cuny.edu
Spitzer School of Architecture (SSA) Service Desk
Main Contact: Muhammad Ahmad
Location: SSA Room: 119
Service Desk:
servicedesk@ccny.cuny
,edu
Hours: M-Fri, 9 a.m.—5 p.m.
Phone: 212.650.7878
E-mail:
mahmad@ccny.cuny.edu
Main Service Desk:
Service Desk
North Academic Center
Room 1/301
160 Convent Avenue
New York , NY 10031
p: 212.650.7878
p: 212-650-8080 - CUNYfirst Help Line
f: 212.650.8139
e:
servicedesk@ccny.cuny.edui