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Front Line Services & Information Security Office (FLS & ISO)

Office of Information Technology
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Front Line Services & Information Security Office (FLS & ISO)

Client Support Services and Information Security Office

  • Client Support Services Level 2 & 3
  • Area Support, Analytics & Report

Information Security Management & Administration

  • Area Support, Analytics & Report
  • e-Discovery & Security Operation Center
  • Vulnerability Scanning
  • Policy & Awareness Training

Call Center / Service Desk

  • Technical Support
  • Client Support

CUNYfirst

  • Security (ASLs)
  • Communications
  • Student/Faculty Engagement
  • CUNYfirst Security and CRM Liaison
  • CUNYfirst Training Room

Area Support (FLS-AS)

Contact Information

Vernon Ballard

Director of Front Line Services & ISO
North Academic Center (NAC)
Room NA 1/150C
160 Convent Avenue
New York , NY  10031
p: 212.650.5221
f: 212.650.8139
e: vern@ccny.cuny.edu