Presentation Instructions and Tutorials

The Academic Technology Services (ATS) resources listed below contain information, instructions, and video tutorials about using available technology in OIT/ATS supported teaching spaces and conference rooms collectively referred to as Smart Rooms.

General Information:

Important Notice (Sept. 2025): MacOS Tahoe 26 Compatibility

MacOS Tahoe 26 is not fully compatible with VIA at this time. We recommend avoiding an upgrade to this version if possible, or using an alternate device until the issue is resolved.  Updates will be posted here as soon as more information becomes available.

 

Instructions for upgrading to current VIA app & Room Driver on...

  • MacOS
    • Software needed:
    • Steps:
      1. Open System Settings > Privacy & Security.
      2. In each of these sections, remove old VIA entries if present:
        • Bluetooth
        • Full Disk Access
        • Accessibility
        • Screen Recording / System Audio
        • Microphone
        • Input Monitoring
      3. Delete the VIA app from the Applications folder.
      4. Restart your Mac.
      5. Install VIA App v1.0.0.64. If the installer is blocked, go to System Settings > Privacy & Security, scroll down, and allow apps from ‘WOW Vision’ to continue.
      6. Install VIA Room Driver v1.0.1024.12.
      7. Restart your Mac.
      8. Open VIA, approve all prompts, then relaunch until all permissions are active.
      9. If VIA doesn’t appear in permissions, click +, select Applications > VIA.
      10. Open VIA app. If your room doesn’t appear, search by room name or IP.
      11. Enter the 4-digit code shown on the room display.
      12. Click SHARE to project.
      13. When finished, close VIA completely to avoid issues for the next user.
         
  • Windows
    1. Steps:
      1. Open Control Panel > Programs & Features. Uninstall VIAApp and/or VIA RoomDevice.
      2. Restart.
      3. Install VIA App v1.0.0.64 (extract and run VIA_Setup_win_v1.0.0.64).
      4. Install VIA Room Driver v1.0.24 (extract and run via_room_device_1.0.24).
      5. Restart.
      6. Open VIA app. If your room doesn’t appear, search by room name or IP.
      7. Enter the 4-digit code shown on the room display.
      8. Click SHARE to project.
      9. When finished, close VIA completely to avoid issues for the next user.
         

 

Download VIA app for your Computer (MacOS and Windows OS)

  • VIA Setup MAC client (.dmg) Version: 1.0.0.64 (click here)
     
  • VIA Setup Windows client (exe) Version: 1.0.0.64 (click here)

Also, below are the recommended Room Device drivers to install to use a camera and/or mic.

  • VIA Room Device Camera Drivers for Mac OS Clients (.dmg) Version: 1.0.1024.12 (click here)
     
  • VIA Room Device Camera Drivers for Windows Clients (.msi) Version: 1.0.24 (click here)

 

Get VIA for your Android Smartphone or Tablet…

  1. Visit the Google Play Store and search for the "Kramer VIA" app and download it.

 

 

Wireless Presentation options:
Two additional methods to wirelessly connect and present are available offering more flexibility and accessibility when utilizing the wireless presentation system without requiring the VIA app.

  1. Join Through Browser Connectivity:  Easily connect and present in a VIA-equipped room wirelessly using the Chrome browser on your Mac, Windows, or Chromebook computer.  No need to install the VIA app to use this feature. Click here for video tutorial.

  2. Apple AirPlay Connectivity:  Seamlessly connect and present in a VIA-equipped room wirelessly using the built-in AirPlay feature on your Mac, iPhone, or iPad.  No need to install the VIA app to use this feature. Click here for video tutorial.

 

 

Connect to a room display in a teaching space or meeting room with VIA...

  1. Visit a VIA-equipped CCNY location (teaching space or meeting room) 
  2. Follow the directions shown on the room display to connect to it.  

Note: Please visit the IMEDIA Reservation Desk located at NAC 1204 for a one-on-one tutorial if assistance is needed.

 


VIA Wireless Presentation Tips

  1. How to play YouTube video effectively
  2. How to control the volume using AV systems with flat panel non-touchscreen displays
    • Volume controllers on the computer or mobile device connected to the system can manage content volume levels.
      • If playing a YouTube video please use its video volume controller, or the computer's main volume controller to manage content volume levels.  
      • If using Zoom with VIA Versa please use the volume controller on the VIA app to manage content volume levels
  3. How to use Room Device with VIA to connect to a room camera and microphone
  4. How to connect to VIA and present using a Chromebook.
    • Use Chrome browser to utilize 'Join through Browser' feature
      • NOTE: VIA app in Google Play Store is no longer supported.
  5. How to Extend the Display
  6. How to connect to VIA using Airplay


Classrooms or Lecture Halls

  1. How to wirelessly present with VIA...
  2. General Information for Wireless Presentations
  3. Marshak Lecture Hall 1-4 Instructions
  4. Hyflex Teaching: Meeting Owl Pro Instructions
  5. VIA Multicast video tutorial at the Tech Center Active Learning Classrooms (ALC)
     


Epson Brightlink Interactive Whiteboards

  1. How to wirelessly save pages in whiteboard mode
  2. How to wirelessly e-mail whiteboard pages
  3. Find demo videos and tutorials
  4. Active Learning Classrooms (ALC)
  5. How to Multicast with VIA Connect
  6. Locations
    • NAC 1/301 Active Learning Center
    • NAC 1/301 Flex Space - Instructions for Interactive Whiteboard Access
    • Steinman B-35B Classroom


For audio-visual assistance contact the iMEDIA Reservation Desk via phone at
212-650-5480, via email at  iMEDIA@ccny.cuny.edu , or visit us at NAC 1/204.

CONTACT INFORMATION

Academic Technology Services (ATS)
e: ATS@ccny.cuny.edu

Last Updated: 09/29/2025 10:52