Message to New Students
Message to New Students
Welcome to City College
The Bursar Office offers multiple services including processing of cash, checks and money orders, turning over delinquent student accounts to a collection agency, and in-person assistance regarding any questions or concerns with bills or payment. Please check your CUNYfirst account for any updates and billing information on a regular basis. If you have any billing concerns, please contact the Bursar's office.
Joe Boselli, Bursar
The mission of the Bursar Office is to maintain the financial records of business functions related to student activity while providing superior customer service and support. Our goal is to make the student's interaction with the Bursar Office administrative procedures as seamless as possible. In addition, the Bursar Office has the direct responsibility to collect revenues related to City College's business operations to meet or exceed our budgetary requirements set forth by the City University of New York.
CUNYfirst: A New System for the College
CUNYfirst is a new frontier for all of us at City College — students, staff and faculty alike. We want you to know that we're all in this transition together. The challenge of transitioning from a familiar system to a brand new one may seem daunting at first, but you'll realize that this is a significant upgrade from a nearly 20-year-old system and a big step forward into our future. Of course, there will be new processes to learn and changes to which we must adapt, but CUNYfirst is a very intuitive system and it offers many self-service options that weren't available before. Below are some changes you might have already experienced or that you can expect in the coming months.
You will see a remaining balance on your account if you are eligible for any financial aid (e.g., TAP, Pell or third-party waivers/vouchers) until the funds from the external source are received by the college.
Any payment you make in CUNYfirst will automatically be applied to the earliest balance on your account.
Your student account could change over the course of the semester. For example, if your eligibility for TAP changes (i.e., you drop below 12 credits), your account will be modified accordingly and your TAP could be removed. In order to be aware of these changes, we urge you to check your account regularly.
Please be aware that if a credit appears on your account (for example, due to a dropped or cancelled course), it will automatically be applied to any remaining balance. If there is no balance, the credit will be refunded through the original method of payment (e.g., credit or checking account).
All refund checks are now sent to the mailing address on your CUNYfirst account.
The CUNYfirst bill printout does not include your class schedule. However, both can be printed online. If you are required to submit an official City College bill for any reason, please keep in mind that your account summary page is your bill.
CUNYfirst Self-service Payment Options
You can make a payment directly from your Student Center page with your checking account or credit/debit card (additional 2.65 percent convenience fee applies to credit/debit card payments).
You can make payments with multiple credit cards.
CUNYfirst allows you to edit your personal information (mailing address, preferred email, etc.) easily and instantly on your Student Center page.
CUNYfirst also allows you to view an extensive amount of information on your Student Center page previously unavailable through Esims:
- View each payment applied to your account on page Account Inquiry –Activity
- View your payment due dates on Due Charges. This will ensure your payment is made on time and your classes are not dropped.
- You may notice that your CUNYfirst account displays several due dates for one semester; however, the earliest due date is the one that applies. Any tuition charges for courses added after your initial due date are due within 24 hours of registration.
You can view any Service Indicators (previously known as Stops) applied to your account under My Holds.
Your 1098-T form will be available to be viewed and printed by accessing the Account Services on the Account Inquiry page.
Other Important Information to Keep in Mind
Please be aware of your payment due date. If your payment is not made by then, your classes will be in jeopardy of being dropped. Again, you can view your due date by accessing the due charges link on your Student Center page or on the due date calendar.
Liability charges are incurred if you drop (not swap) a class on or after the first day of the semester (Aug. 28, 2014 for fall, June 2, 2014 extended session & summer session 1, June 30, 2014 summer session 2). If you do not plan on attending a course, please drop it before the first day of class. Also, a change of program fee of $18 will be incurred for any changes you make to your schedule once the semester begins.
Bursar Service Indicators (Stops) will be placed on any account with a remaining balance from a prior semester. This will prevent you from future registration, obtaining transcripts, and even obtaining your diploma.
Due to the new self-service features, availability of extensive information, and the fact that your account can change during the semester, we encourage you to review your account regularly. Keep tabs on your TAP, loans, waivers and vouchers to ensure your tuition is covered in a timely manner. CUNYfirst is an excellent tool at your disposal, so we hope and expect that you use it to your advantage.
The Enrollment Services Center Is Here to Help
The Bursar's office is here to help we're here for any questions you might have regarding your account, registration or financial aid. If you have not activated your CUNYfirst account, please do so immediately. Your account must be activated for you to register.
For further questions about the City College Bursar policies and procedures, please call us at 212.650.8700 or visit the FAQ page.