CTS Department & Staff Information
Overview
The course and Teacher Survey (CTS) provides students with an opportunity to evaluate their instructors and courses. The information collected helps improve teaching and learning at CCNY and supports academic decision-making at the department and college level.
This department and staff guide helps your department share clear, consistent information about the Course and Teacher Survey. Find practical guidance, answer to common questions, and materials to support students and faculty.
How the Course and Teacher Survey Works

DEPARTMENT AND STAFF GUIDE
Coordinate clear survey communication
Department and staff can help with the Course and Teacher Survey administration by sharing administration information, coordinating reminders, and directing question to the CTS Team at the Office of Evaluation and Testing.
Explain the purpose
Share survey information with faculty and student using clear, neutral language.
Coordinate timelines
Use the timeline and guidance to coordinate department communications and reminders.
Help route questions
Direct access, deadline, and privacy questions to the CTS Team at the Office of Evaluation and Testing.
Reports are typically sent automatically to faculty email 14 days after the administration period end and after grade submission. Reports are securely distributed to Deans and Chairs through CCNY Secure Transfer.
Which Courses Are Included?
All courses are included in the Course and Teacher Survey process except for courses in the School of Education and Sophie Davis School of Biomedical Education.
Departments can request CTS report for a specific instructor and terms.
NEED HELP?
Course and Teacher Survey (CTS)
Email:
ctsurvey@ccny.cuny.edu
(212) 650-6488
For additional contact options, visit the Office of Evaluation and Testing.
Last Updated: 10/12/2026 15:12