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NYC Agency Resources

The AccessAbility Center/Student Disability Services (AAC/SDS)
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NYC Agency Resources

The following NYC Agency Resources on Disability Access were assembled in order to assist students who seek support with issues of disability and access in New York City. Please note that CCNY and the AAC/SDS do not guarantee or validate the services of these agencies and programs but provide this information for reference purposes and the convenience of students.

NYC Mayor’s Office for People with Disabilities
Commissioner Victor Calise
100 Gold Street, 2nd Floor
New York, NY 10038
Telephone: 212-788-2830, 711 (Relay Service for Deaf/Hard of Hearing)
Email: http://www.nyc.gov/html/mopd/html/contact/contact.shtml
Website: http://www.nyc.gov/mopd
Resource for: Information referral about NYC programs and services, following up on complaints related to disability, trainings for public institution
Housing GuideHousing Resources from NYC Office for People with Disabilities

NYC Commission on Human Rights
Commissioner and Chair Carmelyn P. Malalis
100 Gold Street, Suite 4600
New York, NY 10038
Telephone: 212-306-7450
Email: http://www.nyc.gov/html/cchr/html/contact/contact.shtml
Website: http://www.nyc.gov/cchr
Resource for: Discrimination protection, complaints regarding discrimination, and negotiating access issues in housing and other venues

NYC Department of Finance
Disability Rent Increase Exemption (DRIE) Ombudsperson David Crotty
66 John St
New York, NY 10038
Telephone: 212-639-9675, 212-639-9675 (Hearing Impaired)
Email: http://www1.nyc.gov/site/finance/about/contact-by-email/contact-drie.page
Website: http://www1.nyc.gov/site/rentfreeze/index.page
Resource for: Disability Rent Increase Exemption (DRIE) information and application

NYC Department of Information Technology & Telecommunications
DoITT ADA Coordinator Kenneth Hunter
255 Greenwich St , 9th Floor
New York, NY 10007
Telephone: 212-788-6600
Email: http://www1.nyc.gov/site/doitt/contact/contact-ada-disability-coordinato...
Website: http://www1.nyc.gov/site/doitt/index.page
Resource for: When individuals with disabilities have a disability-related issue or want to file a disability-related complaint, they can dial 311, which navigates them to the correct NYC agency for follow-up. TTY service is available by dialing 212-504-4115.

NYC Department of Transportation
ADA Coordinator Quemuel Arroyo
55 Water Street
New York, NY 10041
Telephone: 212-839-6428
Email: accessibility@dot.nyc.gov
Contact form: http://www.nyc.gov/html/dot/html/contact/contact-form.shtml?routing=ac
Website: http://www.nyc.gov/html/dot/html/about/mobility_management.shtml
Resource for: NYC mobility and transportation information (not subways or buses) and resource guide

NYC Emergency Management
Senior Disability and Access and Functional Needs Planner Eli Fresquez
165 Cadman Plaza East
Brooklyn, NY 11201
Telephone: 212-639-9675, 212-504-4115 (TTY), 212-639-9675 (Video Relay Service)
Email: http://www1.nyc.gov/site/em/contact/contact.page
Website: http://www1.nyc.gov/site/em/ready/disabilities-access-functional-needs.page
Resource for: Emergency plan and preparedness for those with disabilities

NYC Human Resources Administration/Department of Social Services (HRA/DSS)
Office of Constituent Services

150 Greenwich Street—35th Floor
New York, NY 10007
Telephone: 212-331-4640, 711/212-331-4640 (TTY or VCO phone)
Email: constituentaffairs@hra.nyc.gov
Website: http://www1.nyc.gov/site/hra/help/disability-access.page
Resource for: Accommodations and supports to make it easier to apply for public assistance services such as SNAP and temporary cash assistance

Office of Client Advocacy and Access 
Executive Director of Disability Affairs Jennifer Shaoul
150 Greenwich Street—42nd Floor
New York, NY 10007
Telephone: 718-557-1399
Email: disabilityaffairs@hra.nyc.gov
Website: http://www1.nyc.gov/site/hra/help/disability-access.page
Resource for: Filing a complaint if you think you or someone in your family has been discriminated against at HRA because of a disability

NYC Parks
Accessibility Coordinator Christopher Noel
1234 Fifth Avenue, Room 201
New York, NY 10029
Telephone: 646-632-1840
Email: https://www.nycgovparks.org/accessibility/contact-the-accessibility-coor...
Website: http://www.nycgovparks.org/accessibility
Resource for: Accessible athletic and recreational activities in NYC parks

ID NYC
Various locations: see http://www1.nyc.gov/site/idnyc/card/locations.page
Email: See http://www1.nyc.gov/site/idnyc/contact/feedback.page for email form
Website: http://www1.nyc.gov/site/idnyc/index.page
Resource for: Free government-issued photo identification card; free and discounted NYC memberships and services

See http://www.nyc.gov/html/dcas/downloads/pdf/misc/mayoral_disability_rights_coordinators.pdf for a full list of disability rights coordinators for NYC government offices.