Reporting an Access Barrier

Below, you will find a chart for students, staff, and faculty that lays out the reporting structure for when issues arise with:

  1. Student disability access; and
  2. Who will respond to the respective issues.

At the bottom of this reporting chart, there is a "Reporting an Access Barrier Form."

ACCOMMODATIONS

If an accommodation is denied, or inappropriately coordinated, or misutilized

AAC COUNSELOR

AAC/SDS DIRECTOR

VP OF STUDENT AFFAIRS

504/ADA COORDINATOR

ACCESS

General disability access issues when students engage with various departments at the college and find there are barriers

AAC/SDS DIRECTOR

ADA/504 COORDINATOR

DEPENDING ON THE BARRIER PRESENTED. FOR EXAMPLE
FACILITIES, IT, ENROLLMENT MANAGEMENT, AND STUDENT AFFAIRS 

BEHAVIORAL

If students are disorderly, aggressive, disruptive, threatening (verbal and/or physical), combative, bullying, harass, or engage in discriminatory behavior

AAC/SDS DIRECTOR

PUBLIC SAFETY AND/OR COMMUNITY STANDARDS AND/OR 504/ADA COORDINATOR

ACADEMIC

If a student misutilizes accommodations that intersect with academic and technical standards

AAC/SDS DIRECTOR

ACADEMIC DEPARTMENT CHAIR AND PROFESSOR

DEAN

504/ADA COORDINATOR

MEDICAL

When students present with medical emergencies that require the attention of medical professionals

HEALTH SERVICES

PUBLIC SAFETY

MENTAL HEALTH

When students are actively suicidal, a danger to themselves and others, or having psychiatric symptoms impacting their sense of reality

AAC DIRECTOR

COUNSELING CENTER

PUBLIC SAFETY

Reporting an access barrier will not impact services you may receive from AAC/SDS or at other respective offices at CCNY. Information that is provided in the form will be kept confidential and reviewed by AAC/SDS staff. Students are able to report an access barrier anonymously, but should be aware AAC/SDS staff will not be able to inform students of a follow-up plan of action without contact information. The information that is provided in the below form will allow the AAC/SDS staff to work with necessary offices/departments at CCNY to remove presented access barriers. If students believe their complaint rises to the level of disability discrimination, they should reach out to the Office of Affirmative Action, Compliance, and Diversity to file a Discrimination Complaint Form.

Type of Barrier
Problem Area
Problem Building

One file only.
2 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, pict, psd, rtf, doc, docx, ppt, pptx.