Benefits & Services Available to Employees & Their Families During Periods of Crisis

To: Faculty and Staff
From: The Division of Human Resources
Subject: Benefits & Services Available to Employees & their Families During Periods of Crisis

As the COVID-19 outbreak continues to change our way of life and how we conduct business, we would like to remind you of some of the benefits and services available to CUNY employees designed to help us manage and cope with extraordinary circumstances that impact the quality of our lives

Employee Assistance Program

Faculty and Staff who may be experiencing heightened levels of anxiety and/or grieving the loss of loved ones during this time are encouraged to reach out to our Employee Assistance Plan (EAP) provider, Deer Oaks.  The EAP provides free and confidential services including but not limited to grief counseling, crisis intervention and referrals to support groups, health plan and community resources to employees and their families.  Deer Oaks is available by phone 24 hours a day, 7 days a week at (855) 492-3633 or by logging in to the CUNY Employee Assistance Plan website presented by Deer Oaks ttps://  The username and password are "cuny" all lowercase.

University Benefits Office Coronavirus Wellness Resources

The University Benefits Office has compiled Coronavirus Wellness Resources for faculty and staff on their website at In addition to information about our EAP Provider, Deer Oaks, the website includes a chart of telemedicine options that are now available through our different health insurance carriers; resources for mental health and substance abuse assistance and free at-home fitness classes offered through NYC's WorkWell Program.

Families First Coronavirus Response Act (FFCRA)

Employees may be eligible for paid sick leave and expanded family and medical leave under The Families First Coronavirus Response Act.  For more information visit  Employees interested in applying for FFCRA leave should contact HR at  to confirm eligibility.

For more information regarding resources available to you please visit and/or contact Kim Ferguson, Associate Director and Benefits Officer at (212) 650-7226 or .

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