CUNY MFA Starting July 14

Office of Information Technology (OIT)

Dear OIT Staff:

This is to inform you that starting Monday, July 14 at 12 PM, Multi-Factor Authentication (MFA) will be enabled for your CUNY Login account ( %66irs%74.las%74##@login.cuny .%65d%75" rel="nofollow"> first.last##@login.cuny.edu ). Once enabled, MFA will be required when accessing any CUNY applications that use the CUNY Single Sign-On (SSO). This includes CUNYfirst, CUNY Buy, Brightspace, CUNY's Dropbox, Blackboard, and others CUNY Apps.

Please note that CUNY MFA is a separate MFA account, in addition to the MFA you may already use for your City College Email and CUNY Microsoft Apps. While all three use the Microsoft Authenticator app, each is managed independently and will appear as a separate entry in your Microsoft Authenticator App.

Required Action: Set Up CUNY MFA By Monday, July 14, before 12 PM. Please have your smartphone with the Microsoft Authenticator app ready during setup.

Resources to help you complete the setup:

If you're comfortable setting up MFA, you can follow the quick steps below. If not, we recommend reviewing the detailed instructions or video above

    1. On your computer, log in to https://ssologin.cuny.edu/oaa/rui with your CUNY Login credentials.
    2. Click OK to acknowledge the Oracle message, then click Allow on the next screen.
    3. Click Manage under My Authentication Factors.
    4. Click Add Authentication Factor → choose Mobile Authenticator – TOTP.
    5. Enter a Friendly Name (e.g., “CUNYLoginMFA”) – avoid special characters and spaces (especially on iPhones).
    6. In the Microsoft Authenticator app on your phone:
      • Tap Scan a QR code
      • Scan the code displayed on your computer
    7. Back on your computer:
      • Click Verify Now, enter the code from the app, and click Verify and Save
    8. Click your username (top-right), select Logout, and close your browser.

If you have any questions or need help, please contact the Service Desk at (212) 650-7878 or ServiceDesk@ccny.cuny.edu .

The Office of Information Technology is committed to protecting your digital safety. To verify the authenticity of this message, please visit the IT Important Notices section of the OIT website.

Thank you for your attention and support in maintaining the security of our systems.

Office of Information Technology

Last Updated: 07/10/2025 14:08