Important Notices

The items listed below are a listing of IT related notices. At a glance users can see upcoming, current and recent notifications for campus IT maintenance and schedules plus CUNY Computer Information System (CIS), Blackboard, CUNYfirst alerts and announcements. The CIS notices may affect local users as well as CUNY-wide users. These messages will also be sent to students, faculty, and staff via email broadcasts.

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FEBRUARY 2020

CUNY-CIS NOTIFICATION: CUNYfirst Database Maintenance: CUNYfirst Unavailable Thursday, February 13, 2020 – Sunday, February 16, 2020
CUNYfirst will be unavailable for up to 77 hours as follows to allow for the data migration, application changes and testing activities involved:
Unavailable start time: 6:00 pm on Thursday, February 13
Unavailable end time: 11:00 pm on Sunday, February 16       >> View Details 

CUNY-CIS NOTIFICATION: Network maintenance with intermittent disruption from 8 am to 2 pm on Wednesday, February 12, 2020
A networking equipment vendor has recommended an additional software upgrade to enhance the CUNY network’s redundancy and resiliency.
CIS will be installing a software upgrade and testing failover to redundant network components at 8:00 am on Wednesday, February 12 .During this maintenance period, access to the Internet and applications will be intermittently unavailable
Network maintenance start:   8:00 am on Wednesday, February 12
Network maintenance end:    2:00 pm on Wednesday, February 12

JANUARY 2020

CUNY-CIS NOTIFICATION: Network Maintenance - 1/25/2020 & 1/26/2020
CIS will be conducting overnight network maintenance and testing from 10:00 pm on Saturday, January 25 to 2:00 am on Sunday, January 26.
During this time, access to the Internet and applications will be intermittently unavailable. 

CUNY-CIS NOTIFICATION: Update: Performance issues - 1/24/2020
The overnight emergency network maintenance allowed CUNY/CIS to identify the likely cause for the network connectivity and performance issues. A fix has been applied and testing indicates that connectivity and performance issues have been addressed. 
CIS will monitor the network throughout the day to ensure that the fix continues to address the connectivity and performance issues as users log in to applications and services.

CUNY-CIS NOTIFICATION: Emergency Network Maintenance 10 pm – 2 am Tonight (1/23/2020)
Due to continued network connectivity issues causing intermittent access to CUNYfirst and Blackboard, CUNY/CIS will be conducting emergency network maintenance from 10 pm – 2 am tonight.  During this time, access to the Internet and applications will be intermittently unavailable.  

CUNY-CIS NOTIFICATION:Performance issues - 1/23/2020
CIS has received reports of intermittent access issues with CUNYfirst and network connectivity. CIS is investigating and will update this message when we have additional information.