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Important Notices

Office of Information Technology
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Important Notices

The items listed below are a listing of IT related notices. At a glance users can see upcoming, current and recent notifications for campus IT maintenance and schedules plus CUNY Computer Information System (CIS), Blackboard, CUNYfirst alerts and announcements. The CIS notices may affect local users as well as CUNY-wide users. These messages will also be sent to students, faculty, and staff via email broadcasts.

Get Service Updates:
>>Information Security Alerts and Announcements
>> CUNY-CIS alerts and announcements

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Voicemail System Maintenance – Friday 6/7 5PM to Saturday 6/8 2AM

From: Office of Information Technology
Sent: Monday, June 03, 2019 8:00 AM
To: Faculty/Staff
Subject: Voicemail System Maintenance – Friday 6/7 5PM to Saturday 6/8 2AM

The Office of Information Technology will be performing scheduled maintenance on voicemail system starting Friday, June 7, from 5:00 PM to 2:00 AM of Saturday, June 8, 2019. This maintenance will ensure that our system is up to date. During this maintenance, the voicemail system will not be available.

Please feel free to reach out to the CCNY Service Desk at servicedesk@ccny.cuny.edu or at 212-650-7878 for questions or concerns.

The Office of Information Technology


Critical Update for New and Existing Firewall Exemption

From: Office of Information Technology
Sent: Thursday, May 30, 2019 8:00 PM
To: CCNY Deans, Chairs, Admins and Faculty/Staff
Subject: Critical Update for New and Existing Firewall Exemption

Due to the ever-increasing surge in cyber security attacks, the Office of Information Technology (OIT) is in the process of strengthening our existing security practices. As part of this initiative as well as the second phase of the college-wide firewall upgrade, OIT is reviewing firewall exemption rules. During this review, we have ascertained that many users should be able to access their on-campus resources using VPN (Virtual Private Network) access without the need for open firewall ports. Accessing internal resources through VPN is inherently more secure than opening holes in the firewall. Only servers and network appliances that require public access should have firewall exceptions (for example, web servers). If you manage computers or equipment on the CCNY network that are accessed from outside the campus, please carefully read the instructions below. This initiative does not affect access to CCNY email, Blackboard nor CUNYfirst.

For complete information go to IT Security and details about this notice.


CUNYfirst Service Alert - CUNYfirst Monthly Maintenance May 18th, 2019

From: CUNY-CIS <No-Reply@ccny.cuny.edu>
Sent: Wednesday, May 15, 2019
To: All CCNY
Subject: CUNYfirst Service Alert - CUNYfirst Monthly Maintenance May 18th, 2019

The CUNYfirst hosting partner has scheduled maintenance for the weekend of May 18, 2019. CUNYfirst will be unavailable as follows:

  • Unavailable start time: 7:00 PM ET on Saturday, May 18th
  • Unavailable end time: 7:00 PM ET on Sunday, May 19th

The schedule of the CUNYfirst monthly and month-end close maintenance activities is available in Service Maintenance Windows on CUNY.edu.


CONTACT INFORMATION
Service Desk
Location: North Academic Center (NAC)
Room: NA 1/301
Phone: 212.650.7878
E-mail: servicedesk@ccny.cuny.edu

 
CUNYfirst Support
p: 212.650.8080
 
Blackboard Support
p: 212.650.6990
f: 212.650.8139
Email: bbsupport@ccny.cuny.edu
 

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