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Important Notices

Office of Information Technology
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Important Notices

The items listed below are a listing of IT related notices. At a glance users can see upcoming, current and recent notifications for campus IT maintenance and schedules plus CUNY Computer Information System (CIS), Blackboard, CUNYfirst alerts and announcements. The CIS notices may affect local users as well as CUNY-wide users. These messages will also be sent to students, faculty, and staff via email broadcasts.

Get Service Updates:
>>Information Security Alerts and Announcements
>> CUNYfirst alerts and announcements

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Tuesday, November 20, 2018

IMPORTANT – Active Email Scam

From: CCNY-OIT

For the past two weeks, we have had an active email scam whereby the perpetrator impersonates a high-level employee at the College and asks that the recipients purchase gift cards on their behalf. Code information about the gift cards are then requested by the perpetrator and the money is then in their hands. In all cases, the email address of the perpetrator looked like it could be a legitimate email address of a College employee but they were not in the CCNY domain (@ccny.cuny.edu) – in this case they were both Gmail addresses.

Please be very vigilant as the Holiday season is a very active time for these types of scams. Please click here to see our advisory on these types of scams. If you are even remotely concerned that the email may not be legitimate, please contact ITsecurity@ccny.cuny.edu.

The Office of Information Technology


Saturday, November 3, 2018, 9:00 AM to 5:00 PM

Systems Maintenance – Saturday, November 3, 2018

From: CCNY-OIT

Dear Campus Community,
The Office of Information Technology will be performing scheduled maintenance on campus server infrastructure on Saturday, November 3, 2018, from 9:00 AM to 5:00 PM. This maintenance will ensure that our systems are up to date and secure. During this maintenance period the following services may briefly be interrupted:

  • Authentication Services (Active Directory)
  • IP Services (DNS and DHCP Services)
  • Network Share Folders and Print services
  • Lyris and Plesk web Applications
  • Email Services

We apologize for any inconvenience this may cause you and appreciate your support and cooperation as we continue making improvements to the college technology systems.
Please feel free to reach out to the CCNY Service Desk at servicedesk@ccny.cuny.edu or at 212-650-7878 for questions or concerns.

The Office of Information Technology


Wednesday, October 31, 2018, from 9:00 PM to Thursday, November 1, 2018 1:00 AM

CUNYfirst HCM and CS monthly maintenance - Wed. Oct. 31,2018 Please Alert your user community of this maintenance

From: CUNY-OIT
Month-end Close (October 31)
The CUNYfirst month-end financial closing activities for October will take place on October 31. The CUNYfirst Human Capital Management (HR/HCM) and Campus Solutions (CS) functions will be unavailable as follows:

  • Unavailable start time: 9:00 PM ET on Wednesday, October 31
  • Unavailable end time: 1:00 AM ET on Thursday, November 1

Schedule of CUNYfirst Recurring Maintenance

The schedule of the CUNYfirst monthly and month-end close maintenance activities is available in Service Maintenance Windows on CUNY.edu.


Tuesday, September 18, 2018

Email Phishing Attack - Fake email using President Beaudreau's name

From: CCNY-OIT
IT WARNING: Email Phishing Attack - Fake email using President Beaudreau's name --September 18, 2018 A phishing email has been forwarded to users throughout our campus community that seems to originate from the CCNY President’s Office >>See Alert

We apologize for any inconvenience this may cause you and thank you for your cooperation and support.

The Office of Information Technology


Monday, September 10, 2018, from 6:00 PM to 10:00 PM

Network Maintenance on Monday, September 10

From: CCNY-OIT
The Office of Information Technology will be performing a network upgrade on Monday, September 10, 2018, from 6:00 PM to 10:00 PM. During this upgrade, the following services will not be available

  • Internet Service
  • Wireless Access
  • Email Services
  • The City College website from within the campus
  • External web applications from within the campus, such as CUNYfirst and Blackboard
  • CCNY hosted websites/systems from outside the campus
  • VPN Services

We apologize for any inconvenience this may cause you and thank you for your cooperation and support.

The Office of Information Technology


URGENT: Friday, August 31, 2018

URGENT Security Threat Advisory

From: CCNY-OIT

The CCNY Office of Information Technology has intercepted a series of phishing emails embedded with links to malicious software. These emails have a variety of different subjects, but the body contains a message similar to the sample shown below

Please DO NOT click on any links or open any attachments, or reply to the message. Clicking on the image can compromise your devices’ security features, leading to a breach of sensitive information or identity theft.

Email Alert

If you have already clicked on the link, you should immediately change your CCNY password. To change your password go to the LOGIN menu item located on the top left of CCNY’s main webpage and then select the Password Reset item. You should also notify your departmental IT Administrator or the IT Service Desk at servicedesk@ccny.cuny.edu, (212) 650-7878 or in person at NAC 1/301.

Thank you.

CCNY Information Security Office

 


CONTACT INFORMATION
Service Desk
Location: North Academic Center (NAC)
Room: NA 1/301
Phone: 212.650.7878
E-mail: servicedesk@ccny.cuny.edu

 
CUNYfirst Support
p: 212.650.8080
 
Blackboard Support
p: 212.650.7878
f: 212.650.8139
Email: bbsupport@ccny.cuny.edu
 

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