Important Notices

The items listed below are a listing of IT related notices. At a glance users can see upcoming, current and recent notifications for campus IT maintenance and schedules plus CUNY Computer Information System (CIS), Blackboard, CUNYfirst alerts and announcements. The CIS notices may affect local users as well as CUNY-wide users. These messages will also be sent to students, faculty, and staff via email broadcasts.

Get Service Updates:

>>Systems Status  (Find Status of Networks, Email, Campus Systems & Enterprise Applications)
>>Information Security Alerts and Announcements
>>CUNY-CIS alerts and announcements (Blackboard, CUNYfirst & Library Services)
>>Important Notices from the VP/CIO

Service Desk 

FALL 2020

CCNY-VP/CIO--NOTIFICATION -Thursday, September 24, 2020
Campus Solutions functions unavailable starting 7:00 pm on Thursday, September 24
During this CS database reorganization, CUNYfirst Finance and Human Capital Management/human resources functions will remain available as will other applications available through the CUNY Login page. >> View Details 

OIT - NOTIFICATION:  FRAUD ALERT: Unsolicited job offers received through email target CUNY students September 18, 2020
At the start of this new semester, there has been an uptick in certain types of fraud that appear to target CUNY students. This fraud often takes the form of so-called “secret-mystery shopper” or “personal assistant” scams, or some variation thereof. >> View Details 

CUNY-CIS - NOTIFICATION:  CUNYfirst Monthly Maintenance Sept. 19th, 2020
The CUNYfirst hosting service provider has scheduled maintenance for the weekend of Sept 19-2020. >> View Details 

OIT- NOTIFICATION: Friday, September 4, 2020 - [THREAT ALERT] Multiple Active Email Phishing Attacks
There is an active phishing email attack targeting City College student email accounts. One such campaign that rising in occurrence is one in which various work from home job offers are sent, working for faculty or for doctors or in well-known offices or organizations such as UNICEF and WHO. >>View Notice

SPRING - SUMMER 2020

CUNY-CIS - NOTIFICATION:  Microsoft Teams issue: some users can't join Microsoft Teams meetings 8/27/20
Microsoft is reporting some users may be unable to join meetings within Microsoft Teams. >> View Details 

CUNY-CIS - NOTIFICATION:  Update: Zoom access issue - Monday, August 24
Zoom is in the process of deploying a fix across their cloud. Service has been restored already for some users. >> View Details 

CUNY-CCNY OIT - NOTIFICATION:  Discontinuance of WebEx
The University recently made a decision to adopt Zoom as the conferencing platform of choice. >> View Details 

CUNY-CIS - NOTIFICATION:  Zoom access issue - Monday, August 24, 2020
Zoom has reported a major service disruption in the northeast. Users will experience login difficulties during this time. >> View Details 

CUNY-CIS -CCNY OIT - NOTIFICATION:  Learning Management System Survey (Deadline July 27, 2020)
As many of you know, CUNY’s contract with Blackboard expires in 2021, and the University is actively exploring options for its next Learning Management System (LMS). >> View Details 

CCNY OIT - NOTIFICATION: CORRECTION-Adobe COVID-19 Licensing extension until August 15th 2020
Please note that the CORRECT Adobe COVID-19 Licensing extension until August 15th 2020. >> View Details 

CCNY OIT - NOTIFICATION:  Update regarding SPSS access for students - June 30, 2020
Below is updated information regarding SPSS software for students, this access is available until the end of our current contract. >> View Details 

CCNY- CUNY-CIS -BLACKBOARD-NOTIFICATION:  Blackboard Disruption on Friday, July 17th from 8:00 AM to 12:00 PM 7/17/2020
CUNY/CIS will be performing network maintenance at the University’s colocations on Friday, July 17th from 8:00 AM to 12:00 PM to enhance Blackboard. >> View Details 

CUNY-CIS-CUNYFIRST-NOTIFICATION:  CUNYfirst Intermittent Connectivity Issues – 6/22/2020
Please be advised that CUNY is working on addressing recurring connectivity issues with CUNYfirst and few of its integrated applications. >> View Details 

CUNY-CIS-CUNYFIRST-NOTIFICATION: CUNYfirst Service Alert - CUNYfirst Monthly Maintenance June 27-28, 2020
The CUNYfirst hosting service provider has scheduled maintenance for the weekend of June 27-28. CUNYfirst* will be unavailable for up to 24** hours as follows >> View Details