Important Notices/Information:
- External Email Tag for Faculty and Staff
- Active Directory and Email Account Provisioning
- E-Mail Auto Forwarding
- E-mail Password Guidelines for All Accounts
- Citymail Mobile Device Setup
- End-of-Support for IMAP and POP3 in Citymail
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To Activate your CCNY Email Account or Reset your Password:
Faculty/Staff accounts (Webmail) are provisioned once Human Resources enters a staff or faculty into CUNYfirst.
- CCNY: Password Reset / Activate Account
- CUNY School of Medicine: Password Reset / Activate Account
- LOGIN: Webmail
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Student accounts (Citymail) are provisioned to students accounts once they are eligible to enroll in courses
- CCNY: Password Reset / Activate Account
- CUNY School of Medicine: Password Reset / Activate Account
- LOGIN: Citymail
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*The Password Reset/ Active Forms are only for CCNY & CUNY School of Medicine Students, Faculty, and Staff who are in CUNYfirst. All other users contact the Service Desk: 212-650-7878
servicedesk@ccny.cuny.edu
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Email Request Information
Supervisors must submit a CCNY email request to
servicedesk@ccny.cuny.edu
providing the following information.
Name
Department
Position
Extension
Office Location
EMPL ID
Date of Birth
End Date (If Applicable)
