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Information Technology



    PELICAN (LOGIN: Pelican for faculty/staff)
    WEBMAIL (LOGIN: Webmail for faculty/staff
    CITYMAIL (LOGIN: Citymail for students) 

Can't Remember Your Password or User ID?

All Students Go To Account Lookup

    All Students: Account Lookup Form

Faculty/Staff Reset

    Faculty/Staff Reset Form*

    All Users: E-mail Password Guidelines

*This form is only for CCNY faculty/staff users who are in CUNYfirst.
All other users contact the Service Desk: x7878

>>Please note that not everyone has been migrated from Pelican to Webmail. Please continue to use your Pelican email client until you are migrated to Webmail.


If you are registered and taking classes, a Citymail (Citymail) account has already been assigned to you.
Citymail Login for Students in also has a help section.

Important Information for All CCNY Students
    New students: You will automatically be issued a Citymail account upon registering for classes..
    Official College Information: Official broadcasts and notices are sent only to your Citymail accounts.
    Your Citymail user name gives you access to campus computer labs, wifi, and printers.
    For returning, registered students: you will be issued a Citymail account.
    ALL students: Use Account Lookup  to find your user account and/or change passwords.

Find all information here for Citymail : user login and FAQs

Faculty & Staff

To request an email account, please have your department secretary or chair send a request to The information needed to create an account is (if applicable):
    First Name
    Last Name
    Job Title
    Bldg./Room No.
Find information and support for  WEBMAIL.
You may also contact the Service Desk for help with faculty/staff accounts in NA 1/301 to have an account made for you. Make sure to bring your staff ID.

E-Mail Support

If you need additional assistance or have e-mail trouble, please contact:
    IT Service Desk:
    t: 212.650.7878
    l: NAC, Room NA 1/301