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Office of Information Technology


CCNY E-mail Account Login:

  •     WEBMAIL (LOGIN: Webmail for faculty/staff )
  •     CITYMAIL (LOGIN: Citymail for students)



To Activate your Account or Reset your Password:


*The Reset Forms are only for CCNY & CUNY School of Medicine Students, Faculty, and Staff users who are in CUNYfirst.  All other users contact the Service Desk: x7878


If you are registered and taking classes, a Citymail account has already been assigned to you.
Citymail Login for Students in also has a help section.

Important Information for All CCNY Students

  1. New students: You will automatically be issued a Citymail account upon registering for classes..
  2. Official College Information: Official broadcasts and notices are sent only to your Citymail accounts.
  3. Your Citymail user name gives you access to campus computer labs, wifi, and printers.

ALL students:
Password Reset (CCNY)  or  Password Reset (CUNY Med) (for CUNY School of Medicine students that first registered in Fall 2016 or later*) - to activate a new Citymail account or reset/change your password.  For more information go to Citymail FAQs

Faculty & Staff

To request an e-mail account, please have your department secretary or chair send a request to The information needed to create an account is (if applicable):

   Email Request Information  

Office Location
Date of Birth
End Date (If Applicable)

Supervisors must send the information above using their CCNY e-mail to:

The request for City College employee email and/or computer is governed by part IV, section 1 of The City University of New York Policy on Acceptable Use of Computer Resources:


Find information and support for WEBMAIL.
You may also contact the Service Desk for information about faculty/staff accounts in NA 1/301 or see additional information on the Human Resources website.. Make sure to bring your staff ID.

E-Mail Support

If you need additional assistance with e-mail, please contact:

Service Desk:
North Academic Center (NAC)
Room: NA 1/301
p: 212.650.7878