Can't Remember Your Password or User Account ID?
All Users: E-mail Password Guidelines
*The Reset Form is only for CCNY Students, Faculty, and Staff users who are in CUNYfirst. All other users contact the Service Desk: x7878 firstname.lastname@example.org
>>Please note that all CCNY email accounts have been migrated from Pelican to Webmail. If you are experiencing difficulties accessing your CCNY email account contact the Service Desk at x7878 or email@example.com.
Important Notice: Important Procedural Change to Email
On June 1st, 2016, the CCNY Office of Information Technology is required to remove forwarding capabilities from our mail servers to any domain outside of cuny.edu. If you are forwarding email to an outside domain, please prepare for this change. If you need assistance configuring your smart phone or mail client, contact our service desk at 212-650-7878 and we will assist you with configuring a workable solution. >> More Details
Important Information for All CCNY Students
New students: You will automatically be issued a Citymail account upon registering for classes..
Official College Information: Official broadcasts and notices are sent only to your Citymail accounts.
Your Citymail user name gives you access to campus computer labs, wifi, and printers.
For returning, registered students: you will be issued a Citymail account.
ALL students: Use Password Reset to find your user account and/or change passwords.
Faculty & Staff
To request an email account, please have your department secretary or chair send a request to firstname.lastname@example.org. The information needed to create an account is (if applicable):
Find information and support for WEBMAIL.
Please review the current CUNY Auto Forwarding Procedure
You may also contact the Service Desk for help with faculty/staff accounts in NA 1/301 to have an account made for you. Make sure to bring your staff ID.
If you need additional assistance or have e-mail trouble, please contact:
IT Service Desk:
l: NAC, Room NA 1/301