National Council for SARA
The State Authorization Reciprocity Agreement (SARA) is a national initiative to provide a voluntary, regional approach to state oversight of postsecondary distance education. When states join SARA, they agree to follow uniform processes for approving their eligible institutions' participation. Participation in SARA allows institutions to provide online courses outside of their own state borders by seeking and maintaining state approvals via a streamlined process. To learn more, visit NC SARA.
NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. To learn more, visit NC SARA.
Current authorized SARA member states can be viewed on the SARA Interactive Map.
Information on Complaint Resolution Policies
Federal regulations require institutions delivering distance education courses to provide students and prospective students with contact information for filing complaints with the state approval or licensing entity in the student's state of residency and any other relevant state official or agency that would appropriately handle a student complaint. SARA requires the College to provide all students taking courses under SARA's provisions with information on the College's and SARA's complaint resolution policies and procedures. SARA applies solely to distance education activity conducted across state lines. It does not apply to distance education activities inside New York State. Only those complaints resulting from distance education courses or activities offered to students in other SARA states come under the terms of SARA. Complaints from in-state students are to be resolved under the College's provisions, not those of SARA.
Procedure for Filing Complaints (for Students Residing Outside NY)
The City College of New York (CUNY) takes student complaints seriously. The college has a number of resources to hear and investigate student complaints. If SARA students at City College (CUNY) are not satisfied with the outcome of the institution’s complaint resolution process, they should contact the New York State Education Department, the institution’s SARA state portal entity.
Important Note for Students: Professional licensure and certification requirements often vary from state to state. At this time, City College (CUNY) cannot confirm if programs that lead to professional licensure or certification meet the prerequisites for professional licensure or certification outside the State of New York. Students will need to contact the state licensing board relative to their program in the state they are seeking licensure from for further information. If you are considering an academic program that leads to a professional license in your state, it is highly recommended that you first seek guidance from the appropriate licensing agency in your home state before beginning the academic program.
Last Updated: 12/20/2022 16:19