Refunds and Policies


Refund requests must be submitted in writing (via fax or email) 5 business days prior to the first day of class. If CPS cancels a course a 100% refund, including the registration fee, will be given. If the student withdraws at least 5 business days prior to the first day of class a 100% refund will be given (less the $25 registration fee). There are no refunds given after the class has begun.

There are no refunds on one or two-day workshops. Credit card refunds are credited to the card used to register. Money order and bank certified check payments are refunded via a check mailed 4-6 weeks after a course withdrawal or cancellation.


ID Cards
All CCNY CPS students enrolled in a certificate program are issued CCNY photo ID cards.  Continuing and Professional Studies students enrolled in workshops, seminars, and individual courses must present a registration receipt and state ID to enter any building on campus.

Classroom/Course Information
Classroom information will be posted in Shepard Hall, Room 2, on the first day of class.  Books and other course materials are not included in the cost of a course (with some exceptions).  You are expected to bring required textbooks with you the first day of class.

Transcript and Certificate Requests
Requests for transcripts and Program Certificates must be made by emailing us at


Any Incomplete grades should be resolved with your instructor within 2 weeks of the course finish date. All final grades will be submitted 2 weeks after the class finishes by your instructor to our office.


For questions or comments regarding CPS policies, please call 212-650-7312 or email
Shepard Hall
Room 2
160 Convent Avenue
New York, NY 10031

p: 212.650.7312
f: 212.650.6614

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