Refunds and Policies


If CPS cancels a course, a 100% refund, including the registration fee, will be given. If a student cancels, a refund request must be submitted in writing via email at least five business days prior to the first day of class.

If the student withdraws at least five business days prior to the first day of class, a 100% refund will be given (less the $25 registration fee).

There are no refunds on one or two day workshops, unless the class is not offered. Non-attendance does not constitute a withdrawal or request for refund.

A refund may take up to 6 - 8 weeks after the Office of Continuing and Professional Studies receives the request. Refunds are credited to the card originally charged.

Money orders and business check payments are refunded with check mailed 6 to 8 weeks after a course withdrawal or cancellation has been approved.

Refunds are not given after the first class session. 


ID Cards
All CCNY CPS students enrolled in a certificate program are issued CCNY photo ID cards.  Continuing and Professional Studies students enrolled in workshops, seminars, and individual courses must present a registration receipt and state ID to enter any building on campus.

Classroom/Course Information
Classroom information will be emailed to a student prior to the first day of class.  Books and other course materials are not included in the cost of a course (with some exceptions).  You are expected to bring required textbooks with you the first day of class unless otherwise noted by your instructor.

Transcript and Certificate Requests
Requests for transcripts and Program Certificates must be made by emailing us at


Any Incomplete grades should be resolved with your instructor within 2 weeks of the course finish date. All final grades will be submitted 2 weeks after the class finishes by your instructor to our office.


For questions or comments regarding CPS policies, please email or call us at 212-650-7312

Last Updated: 01/14/2022 02:14