Student Forms

You can now verify your FAFSA documents electronically!

Campus Logic Student Forms:

Each year when you apply for financial aid, you have a chance of being selected for a process called verification. This process is required by the U.S. Department of Education in an effort to ensure the accuracy of financial aid applications. Students that have been selected in the past have had to collect specific forms and tax documents and submit them to your campus Financial Aid Office in person, via fax or by mail – but now, students can easily complete their forms and upload their documents online from their phone, tablet, or computer!

What is Student Forms?

Student Forms is our new student portal that allows students (and parents) to electronically sign and upload documents! This means that you can submit your financial aid documents securely without having to come into the campus Financial Aid Office. As the students and the college financial aid staff work through the forms, the Student Forms software will send updates in real time with documentation that is needed based on the answers provided by the students. Once you have submitted all your forms to resolve outstanding financial aid tasks, the integration with our other CUNY applications will update CUNYfirst in real time.

For more information, please visit CUNY Student Forms.

Please allow 6-8 weeks for processing of submitted verification documents on student forms 

Students at The Towers can upload their Towers form to our secure file-drop on-line or in person.

Resolving Error Codes with Student Forms (Error Code 1010)

Error Code 1010  indicates that the student is entering information into the confirm information section (First Name, Last Name, DOB, and SSN) that does not match what is on the ISIR.  (Please review your FAFSA Application)

Common data entry errors include:

  • Not including suffixes in the last name that were included on the FAFSA. i.e. Evans Jr
  • Using a nickname or shorter version of full name, when full name was used on the FAFSA Rich instead of Richard
  • Extra spaces were entered between names on the FAFSA but not during account creation McFadden was entered Mc Fadden on the FAFSA.
  • Special characters entered in name on FAFSA, and not entered when creating an account. i.e. La'Juan.

Note: Users of Apple devices may experience issues creating an account if they have smart punctuation enabled on their device. Smart punctuation will need to be turned off prior to creating an account.

Please contact our Financial Aid Office if the problem is not resolved after reviewing your data on the processed FAFSA Application called an ISIR /Student Aid Report.

Student Forms - Not opening on your browser

You must allow the student forms website to open a pop up window .  Below are some of the popular browsers to help guide you in fixing your technical issue.

Chrome - Change your default pop-ups & redirects settings

  1. On your computer, open Chrome Chrome.
  2. Go to a page where pop-ups are blocked.
  3. In the address bar, click Pop-up blocked Pop-up blocked.
  4. Click the link for the pop-up you want to see.
  5. To always see pop-ups for the site, select Always allow pop-ups and redirects from [site] and then Done.

Safari - Directions to fix pop-up

  1. In the Safari app  on your Mac, choose Safari > Preferences, then click Websites.

  2. Click Pop-up Windows.

  3. Block pop-up windows for:

    • A website in the list: Select the website in the right column, then choose the option you want.

    • All websites that aren’t currently customized: Click the “When visiting other websites” pop-up menu in the bottom-right corner of the pane, then choose the option you want.

      You can see all websites you’ve customized under Configured Websites. If you don’t see Configured Websites, either you haven’t customized a website yet, or you’ve cleared the list. See Change Websites preferences in Safari on Mac.

    • All websites: Make sure no websites are listed under Configured Websites (to clear the list quickly, select the websites, then click Remove). Click the “When visiting other websites” pop-up menu, then choose the option you want.

Firefox - To fix pop-up

When blocking a pop-up, Firefox displays an information bar (if it hasn’t been previously dismissed – see below), as well as an icon  in the address bar.


When you click either the Options button in the info bar or the icon in the address bar, a menu is displayed with the following choices:

  • Allow/Block pop-ups for <website address>
  • Manage pop-up settings…
  • Don't show this message when pop-ups are blocked
  • Show <pop-up web address>

Special Circumstances Appeal Information

During the academic year, you and your family may experience a change in your financial situation, or you and your family may have unusual circumstances that resulted in a reduction of your or your family's income that is considerably less than what was reported on the FAFSA.

Students and families who experience a loss in income, may qualify for additional federal financial aid assistance. When completing the FAFSA, a student reports income information from two years prior. If you have had a loss in income and previously did not qualify for a Federal Pell Grant, you may be eligible for additional funds based on an income adjustment. Possible circumstances may include unemployment, death of a wage-earner (parent, if dependent; spouse, if independent), divorce or loss of untaxed income (such as child support). A review of your circumstance will require income and substantiating support documentation for the circumstance.

Each family's situation is unique and is reviewed on a case by case basis. Submission of an appeal does not guarantee approval. Families should consider alternative payment arrangements while waiting for the outcome of an appeal.

Each student will experience a different hardship so we encourage you to reach out to financial aid and speak to a Financial Aid Administrator so we may determine whether or not you qualify to file an appeal. You may contact us at 212 650-6656 to explain your change in income in detail or feel free to stop by the office or ZOOM to speak to a Financial Aid Administrator. Our ZOOM office hours are located on our website:

SAP - Satisfactory Academic Progress Appeal

Students that are NOT meeting SAP will have SAP forms posted on to your student forms account.  If you are NOT making SAP and you do not see the SAP forms student forms account. Please contact the financial aid office to have our staff manual post your SAP forms.  Please review CCNY website for deadlines to complete the SAP process.

Satisfactory Academic Progress Standards for Title IV Financial Aid

All students must satisfy the following qualitative and quantitative academic standards in order to remain eligible for federal financial aid. These qualitative and quantitative standards refer to the following Title IV Federal Aid programs: Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (FSEOG), Federal Work-Study, and William D. Ford Federal Direct Loans.
Students will be measured against the Title IV Satisfactory Academic Progress Standards at the end of each spring semester in order to determine eligibility for the upcoming year. Those who fail to meet the academic standards will have their federal aid automatically suspended until they meet the minimum standards.

PLEASE NOTE: Students who can document that extraordinary or exceptional circumstances resulted in their failure to satisfy academic requirements may be able to apply for a waiver to receive federal aid for another semester.    

Dependency Appeal

Under certain conditions the Financial Aid Office is authorized to “override” a student's dependency status. To qualify for this appeal the reason for separation from your parents must be due to an unusual, unsafe and/or detrimental family situation.

Before you submit your request, please note the following:
of the conditions listed below qualify as unusual circumstances meriting a dependency override:

  • Parents refuse to contribute to the student’s education.
  • Parents are unwilling to provide information on the FAFSA or for verification.
  • Parents do not claim the student as a dependent for income tax purposes.
  • Student demonstrates total self-sufficiency.

To start the process please call / Zoom or email the CCNY Financial Aid Office to have the school form posted into your Student Forms page. All documents are now electronically upload through Student Forms.

Note: Documentation is required and instructions will be provided on the electronic form.

Cost of Attendance Appeal

If you believe that your educationally related expenses are higher than CUNY's "Cost of Attendance" (budget) you can request a form.

To start the process please call / Zoom or email the CCNY Financial Aid Office to have the school form posted into your Student Forms page. All documents are now electronically upload through Student Forms.

Note: Documentation is required and instructions will be provided on the electronic form.

Institutional Student Information Record (ISIR Page)

Required only upon request by the financial aid counselor.

2023-2024 Institutional Student Information Record (ISIR) (pdf file)

Last Updated: 10/27/2023 16:08