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Services for Students

Office of Information Technology

Services for Students

Services For Students Quick Links

To help students reach their academic goals the Service Desk’s mission is to effectively and efficiently serve as the primary point of contact for students seeking a resolution to IT services provided by the college and IT.  Select support provided by the Office of Information Technology may include services for supplied laptops, mobile devices, software, hardware, and operating systems. We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner.

NEW! Mobility Print

Your device + CCNY-Wifi = you can print from anywhere you connect using  Mobility Print>>

Laptop Loaner Program has a new location in the iMEDIA Reservation Desk starting Fall 2017!! See Details>>>>

WiFi Printing:

Start using the PaperCutNG today! See Details>>>>

Quick Links to Account Logins & Instructions

Citymail Login Citymail Login Blackboard Login Blackboard Login
Student Account Activation and Password Reset Student Email AccountActivation/
Password Reset
How to Download Office 365 Download Office 365
WiFi Network Access Instuctions WiFi Network Access WiFi Printing WiFi Printing
CityCENTRAL CityCENTRAL How to Download McAfee Anti-Virus Mobility Print NEW!
How to Download McAfee Anti-Virus Get McAfee Anti-Virus    


CUNY Portal Login CUNY Portal CUNYfirst Login CUNYfirst Login
CUNY Virtual Desktop CUNY Virtual Desktop CUNYfirst MyInfo Login CUNYfirst MyInfo


Charging Stations Charging Station Locations Digital Signage Digital Signage Locations

Outside Resources For Students logo

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As a NYPL cardholder you can access on your mobile devices by using the NYPL Portal link ( ) NYPL cardholder accounts are not accessible through apps. Use your mobile device’s browser.

To submit a service request or incident fill out the form below or email us at

Contact Information
Service Desk
Location: North Academic Center (NAC)
Room: NA 1/301
Phone: 212.650.7878

CUNYfirst Support
p: 212.650.8080

Blackboard Support
p: 212.650.7878
f: 212.650.8139
Service Desk Hours of Operation

Fall 2017
August 25th – December 23rd

Monday-Friday 8am-7:30pm

Sunday, September 3rd
Monday, September 4th
Monday, October 9th

Thursday, November 2nd
Friday, November 24th
Saturday, November 25th
Sunday, November 26th