ProVerifier+

ProVerifier+ is CUNY’s secure online platform for completing the federal FAFSA verification process (starting in the 2026-2027 academic year). The U.S. Department of Education randomly selects students for verification each year to ensure the accuracy of financial aid applications. If you were selected, you’ll need to submit documentation through ProVerifier+ to verify the information on your FAFSA to your college of enrollment.

Parents will not need to create an account. Students will initiate a form in their ProVerifier+ dashboard or a custom form from their CUNYfirst checklist and if needed will be prompted to add an email address for their parent contributor. The parent user then receives an email with a link prompting them to complete and e-sign their portion of the form.

You’ll receive an email invitation with a link to access ProVerifier+. The portal URL is https://cuny.proed.org. You’ll use your CUNY Login credentials to access the system. If you don’t see the email, check your spam folder or contact a financial aid representative at your college of enrollment.

Yes! ProVerifier+ is mobile-friendly and you can access it from your smartphone or tablet. You can take photos of your documents with your phone’s camera and upload them directly through the mobile portal. The system accepts most common image formats including JPG and PNG.

ProVerifier+ is optimized for:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari (latest version)

Always use the most current version of your browser for the best experience. Clear your cache if you experience display issues.

ProVerifier+ accepts the following file formats:

• PDF (.pdf) – Recommended format
• JPEG images (.jpg, .jpeg)
• PNG images (.png)
• Maximum file size: 10MB per document

Yes! ProVerifier+ sends automatic email confirmations when you submit documents. You can also log back into the portal at any time to see which documents have been received and which are still needed.

Yes, Pro Ed ProVerifier+ allows e-signatures through ProEd Sign.

Yes, the parent can e-sign the financial aid form through ProEd Sign.

ProVerifier+ will request supplementary documentation to resolve additional documents or conflicting information via email (and SMS if opted-in) and assign it to the student’s checklist immediately.

If a document is rejected, you’ll receive an email notification explaining why it was rejected and what you need to do. Common reasons for rejection include:

• Document is illegible or cut off
• Wrong Document type uploaded
• Document is incomplete or missing pages
• Document is for the wrong tax year

Students will use ProEd Sign to e-sign their forms.

Students can opt out of e-signing forms in Pro Ed ProVerifier+ by choosing the Decline option under “More Actions” when prompted to e-sign the form.

Once the student e-signs the form, their parents will receive an e-mail prompting them to complete their portion of the form.

Verification is a process where the school must ensure that the information reported on your FAFSA is accurate. During verification, ProVerifier+, on behalf of your school, will ask you to submit copies of documentation such as income tax transcripts, W-2 forms, and/or other income information that was reported on your FAFSA. ProVerify will review this information for accuracy and compare the documentation to the information you reported on your FAFSA. If data discrepancies are discovered, ProVerifier+ will automatically make corrections to your FAFSA on your behalf.

The current status of your verification is listed on your ProVerifier+ Student Dashboard (on the left side of your screen above the Main Menu). ProVerify has 6 verification status’: Created/Initialized- view your checklist items to ensure that all requested documents have been submitted. Once each document is completed, the status of the document will update to “Accepted”, “Awaiting Tax Transcript”, or “Pending Review”. Pending- your file is pending review by a financial aid processor. Most pending files are reviewed by a processor within 3-5 days. Working- your file is currently being reviewed by a financial aid processor. Hold- a financial aid processor is currently working on your file but it has been placed temporarily on hold while they collect additional information. Awaiting Corrections- corrections have been made to your FAFSA and ProVerifier+ is waiting for an updated copy of the application from the Department of Education. It generally takes 3-7 days for the Department of Education to process FAFSA corrections and send an updated application to the school. Verification Complete- verification has been completed and the financial aid office has been notified of your status. 

Verification is the process used to confirm that the data reported on your FAFSA is accurate. The main reasons for being selected for verification include that you were chosen randomly, the information you submitted on the FAFSA was incomplete, or the data you provided was inconsistent. About 30% of students who complete the FAFSA each year are selected for verification. Once you are selected for verification, the U.S. Department of Education requires colleges to verify financial and other information on the FAFSA before they can award you financial aid.

Your required verification documents are listed on your Student Dashboard under the ‘Documents’ tab. Documents that need to be uploaded to ProVerify will have a status of “Awaiting Upload”. To upload documents to ProVerify, click on the ‘Choose File’ button and select the document from your computer or device that you would like to upload, then press ‘Open’. You’ll see the name of the file you have selected next to the ‘Choose File’ button in the upload column. Press ‘Upload’ to complete the upload process. Once a document is successfully uploaded, your checklist will update to show the name of the file you uploaded along with the upload date and the name of the user who uploaded the document.